Navigation

    Community
     reolink reolink  reolink reolink
    • Search
    • Store
    • Community
    • Support
    • Register
    • Login

    Reolink Client 8.5.1 Version Is Officially Available!

    Announcements and News
    13
    29
    1367
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Reolink Fiona
      Reolink Fiona Administrators last edited by Reolink Fiona

      Hi everyone, Client 8.5.1 is officially available on our website now. You can download the Client here, App & Client - Reolink.

      What's New on Client 8.5.1 version

      • Add the ability to move the privacy mask after drawing.
      • Add a setting that can uniformly modify the date & time format for all cameras in Client Settings.

      Improvements:

      • Improve the User Interface in Live view, Playback Settings.
      • Improve the User Interface of the motion detection setting page.
      • Improve the User Interface of the storage page.
      • The SD card icon will show on the device list if the SD card is not detected.
      • When failing to configure the FTP and Email, a pop-up window will appear and indicate the reason.

      Fixed:

      • Solved known bugs.


      For any issues or suggestions about the New Client, welcome to post and we are here to help.







      godfrey noakes_475630790275252 1 Reply Last reply Reply Quote 1
      • Defcon_274148371144872
        Defcon last edited by

        strange that the reolink desktop app (was 8.3.1) was showing "you already have the actual version installed" when pressing button to check for update and 8.5.1 is already available...

        Reolink Fiona 1 Reply Last reply Reply Quote 1
        • Reolink Fiona
          Reolink Fiona Administrators @Defcon last edited by Reolink Fiona

          @defcon_274148371144872
          Have you turned on the auto-upgrade?


          You can also check the Client version at "About Reolink".


          trelower2_471448109822110 godfrey noakes_475630790275252 2 Replies Last reply Reply Quote 0
          • trelower2_471448109822110
            P770 @Reolink Fiona last edited by

            @reolink-fiona
            Same as Defcon but I have 8.4.0 installed and auto update on but still saying "you already have the actual version installed"??

            Reolink Fiona 1 Reply Last reply Reply Quote 0
            • Reolink Fiona
              Reolink Fiona Administrators @P770 last edited by Reolink Fiona

              @trelower2_471448109822110
              Have you checked if it is 8.5.2 at "About Reolink"? If you have the 8.4.1 but it said that you have installed the 8.5.2, please give me some screenshots and I will find our tech for help.


              trelower2_471448109822110 Liam_93721152131241 2 Replies Last reply Reply Quote 1
              • trelower2_471448109822110
                P770 @Reolink Fiona last edited by

                @reolink-fiona No I have version 8.4.0 installed and it will not update as states it is already the most up to date version:


                As you can see there is no option to upgrade?

                trelower2_471448109822110 1 Reply Last reply Reply Quote 0
                • trelower2_471448109822110
                  P770 @P770 last edited by

                  @trelower2_471448109822110 I gave up and just uninstalled the version I had and downloaded and reinstalled the latest version. I dont have time to go back and forwards for a solution.

                  This should have been tested and sorted before releasing bugged software maybe?

                  Reolink Fiona 1 Reply Last reply Reply Quote 0
                  • wagner_475544834896042
                    wagner last edited by

                    but there is a big problem: ..it is not possible to see a split screen remotely (i.e. 4,6,8,9,10 ... 36 cameras), only one camera is visible. this works locally without any problems. what to do?

                    1 Reply Last reply Reply Quote 0
                    • godfrey noakes_475630790275252
                      godfrey noakes @Reolink Fiona last edited by

                      @reolink-fiona I am new to Reolink. I have downloaded b;ient 8.5.1 and I am struggling to find a manual to learn "how to"
                      tried to delete recorded video but nothing happens, I can select video but when I click the sissor icon nothing happens.

                      all the video on your help page are for a different version, the scrren shots you show are different.

                      do you have a manual for this up to date version?

                      Reolink Fiona 1 Reply Last reply Reply Quote 0
                      • godfrey noakes_475630790275252
                        godfrey noakes @Reolink Fiona last edited by

                        @reolink-fiona my new client will only show one camera not multi feed
                        I have to click each camera individually to view live
                        is there a way to change this to multi view??

                        Reolink Fiona 1 Reply Last reply Reply Quote 0
                        • Reolink Fiona
                          Reolink Fiona Administrators @godfrey noakes last edited by

                          @godfrey-noakes_475630790275252
                          The recordings can't be deleted in the APP/Client. If you want to delete the recordings, you need to take out the SD card and delete them on the PC.

                          The scissor icon is to cut the video to the proper length of the video you want. It is not to delete the recording.

                          The manual is not updated to the latest version now. You can ask anything you want. We are willing to help.

                          1 Reply Last reply Reply Quote 1
                          • Reolink Fiona
                            Reolink Fiona Administrators @godfrey noakes last edited by Reolink Fiona

                            @godfrey-noakes_475630790275252
                            @wagner_475544834896042
                            You can click here to have the muti-view.


                            If you fail to do that, do you mean that when you click the number, it doesn't show the muti-view? Or you can't see the number?
                            You can also try to install Client version 8.5.2 and see if it can work.

                            Download it here,
                            Windows
                            https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.5.2.exe

                            MAC
                            https://home-cdn.reolink.us/files/client/electron-release/Reolink-8.5.2.dmg

                            1 Reply Last reply Reply Quote 1
                            • Reolink Fiona
                              Reolink Fiona Administrators @P770 last edited by

                              @trelower2_471448109822110 @Defcon_274148371144872
                              Hi there, sorry for the inconvenience caused. Now you can install the Client which downloads from the download center. The latest version hasn't been all put in the background of the Client now. So some users can't be upgraded from the Client. You can find the latest version on the center earlier.

                              Download Center – Reolink

                              1 Reply Last reply Reply Quote 0
                              • daniel cavnicar_170162980442347
                                daniel cavnicar last edited by

                                Still no option to reorder cameras in Windows client?

                                Reolink Fiona 1 Reply Last reply Reply Quote 0
                                • Reolink Fiona
                                  Reolink Fiona Administrators @daniel cavnicar last edited by

                                  @daniel-cavnicar_170162980442347
                                  We have a plan to set the feature to reorder the left menu. It will come soon. Stay tuned!

                                  1 Reply Last reply Reply Quote 1
                                  • Liam_93721152131241
                                    Liam @Reolink Fiona last edited by

                                    @reolink-fiona 8.5.2 appeared very quietly (apparently a week since release an my client still couldn't update to it automatically, so I've downloaded manually). Are there any release notes?

                                    Reolink Fiona 1 Reply Last reply Reply Quote 0
                                    • Reolink Fiona
                                      Reolink Fiona Administrators @Liam last edited by

                                      @liam_93721152131241
                                      Client 8.5.2 is mainly to solve some known issues.

                                      • High CPU consumption on some Mac devices.
                                      • Fail to view the download button when the scale and layout are set to larger than 150%.
                                      • Other known issues.
                                      1 Reply Last reply Reply Quote 1
                                      • ksfelter_354709584871563
                                        ksfelter last edited by

                                        Felter44

                                        Reolink Fiona 1 Reply Last reply Reply Quote 0
                                        • Reolink Fiona
                                          Reolink Fiona Administrators @ksfelter last edited by

                                          @ksfelter_354709584871563
                                          Maybe you have forgotten to leave something here?🤔

                                          1 Reply Last reply Reply Quote 0
                                          • Fizzball_241945990828201
                                            Fizzball last edited by

                                            I have 13 cameras - mainly Argus 2, PT, and PT Go... i still have to run v8.2.6 on MacOS (12.x) as i've found several issues with the later versions, including the Dec 7 release, namely -

                                            1. will not enumerate all cameras upon startup - you have to manually hit 'connect' for each
                                            2. GO (4G) cameras will not display - I've tried to remove and add via UID to no avail. Yet v8.2.6 displays them every time.
                                            3. the enumeration time to display a camera is considerably longer


                                            Thus if you're having odd issues with 8.4.x or 8.5.x on MacOS, i'd give v8.2.6 a try as i've never had an issue with it.

                                            -- Fizz

                                            Reolink Fiona 1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post
                                            Reolink cloud reolink reolink Reolink cloud reolink reolink

                                            Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

                                            Copyright 2021 © Reolink All Rights Reserved.