Reolinkers’ Week Day 4 – New Firmware: AI Model, FTP, and More
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TL;DR:
The new firmware has arrived!
1. AI is more accurate. We optimized the AI model and algorithm and added new features like Alarm Delay and Beta Pet Detection.
2. Smart Spotlight can be triggered when the camera detects a person, vehicle, pet, or all.
3. Improved FTP functions.
4. We have Push intervals.
5. Improved Security.
6. RTSP is upgraded.
7. More optimization
Finally! New firmware for AI products is here. We've done the beta test before, and thank you, every bug hunter.
The full changelog is in the following, but I want to say it's highlight first -- AI detection optimization.
We improve AI person/vehicle detection basically through 2 ways -- algorithm itself and new features.
1. Algorithm
a. We use videos that users reported as false alarms for deep learning to optimize the AI model, which is the fundamental solution.
b. We add "anti-shake" and "identify-regular-frame-changes" features in the algorithm, which can reduce false alarms caused by stationary vehicles.
How they work
We know that the camera locates an object in a box (like the blue frame in the GIF). And AI does not analyze a video but every frame of the video. However, there are tiny changes between consecutive frames in a "seem-to-be-static" video due to sunlight or other reasons.
Accordingly, the box of the car is changing, even though the car doesn't move. Usually, this box changing of the static object is regular. So we can filter out these alarms by "anti-shake" and "identify-regular-changes" features.
2. New features
a. Alarm Delay
Quite a lot of false alarms happen at night or on snowy or rainy days. If snowflakes and raindrops enter the box of the stationary object, resulting in sudden changes and false alarms. To reduce this circumstance, we add the Alarm Delay feature.
How it works
AI may take 20 frames in 1 second to analyze and see how many frames are with the motion. Only when AI detects motions in most of the frames, this motion is considered a true alarm.
Recommended settings
For person detection, 1 second;
For vehicle detection, 1-3 seconds.
b. Pet Detection
It’s a beta feature. We still need more inputs to train our algorithm. Please send false alarms to us. The higher resolution, the better. Appreciated!
Other features that can help reduce false alarms:
Sensitivity, Object Size, and Motion Zone. You can combine and finetune them to your situation and achieve the best performance.
At last, about person/vehicle/pet detection, I want to say there is no best AI, but better AI. Even with these optimizations, detecting objects at night, on snowy days, or under spider web is challenging because of reduced frame rate, blurred background. AI requires continuous reinforcement; that is, we need your inputs, trust, and support for us.
Changelog new firmware v3.1.0.764：
1. Optimized AI detection function
2. Spotlight: You can choose the spotlight is triggered when the camera detects person, vehicle, pet or all.
3. Optimized FTP function:
-- Supported FTPS encryption to improve the security of FTP transfer files.
-- Added FTP upload file type: Video/Image/Video & Image.
-- Added the ability to overwrite file: Overwrite single picture/ Alternatively overwrite two files.
-- Added the Image/Video interval options: You can custom from 2s to ∞ .
-- Optimize the Directory function: generate subfolder by YYYY-MM-DD (Day) or YYYY-MM (Month) or Close (save all files in the same folder).
4. Added Push interval: 20s/30s/1min/2min.
5. Enhance Security:
-- Added switch for RTSP, ONVIF, HTTP, HTTPS service. Users can turn on and off the corresponding network services as needed.
-- Increased the function of locking the device: The device will be locked for 2 seconds after logging in with an incorrect password to improve login security and prevent malicious attacks.
6. Added the Diagnostic Logs feature: In System-> Maintenance, export diagnostic logs to tech support for analysis.
7. Added the Test error code function for the Email, FTP, push settings, which could help find the cause of the error.
8. Added web certificate import function.
9. Updated RTSP version.
10. Optimized pre-recorded time of videos and solved the problem of too long pre-record time in some scenes.
11. Added Black &White and Color Switching Threshold adjustment function.
Where to download:
Download the new firmware via Download Center – Reolink.
Instruction: How to upgrade the firmware for Reolink Product
Works with Beta Client v.8.7.0, download via:
For Windows:https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.7.0.exe
For Mac OS: https://home-cdn.reolink.us/files/client/electron-release/Reolink-8.7.0.dmg
Works with App v.4.29: Download the IOS APP v4.29 from the Apple APP store.
Note:
For the IOS APP, you can download it from the App store now.
For the Android APP, it will be available in the google play store soon.
Note:
--For 5MP models: 510A\520A\510WA\511WA\542WA\523WA
--For 8MP models: 810A\820A\811A\822A\812A\824A\842A\823A
--For 12MP models: 1210A\1220A
We'd like to hear from you. Let us know your feedback or experience with the new AI firmware. How do you like that?
FAQ:- Why Do I Fail to Access the Camera via the Web Browser or Connect to the Third-Party Software after Upgrading My Smart Cameras with the Latest Firmware v.3.1.0764/v.3.1.0804?
You can click on this article to find the solution, https://bit.ly/3iFyuqf. -
No update for the 410?
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The software has the the same Model version as the beta version.
you can not upgrade a camera with this software if the beta version has been installed before.
The camera is telling you that it is the same version.
have a nice day. -
it doesn't work very well, people detection is not very sensitive. people pass in front of the camera and are not detected. very disappointed -
I have the E1 Outdoor, just followed the link to the download page to get the new firmware to test and the camera has been completely removed?
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Sounds good to me, i have to try it out.
I have version 4.28.0.8.
Why is the new app version not in the Play Store? -
@metal-me_488723804848306 They are exactly the same firmware version. We released it as a beta version a week ago to see if it works as expected. After the trial for a week, we think the new firmware works well and now make it an official release for all users to upgrade their cameras. Hope this clarifies.
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@neil_chaplin_is_450076909830276 Hi Neil, the new firmware will be pushed to your E1 Outdoor camera directly. Please check if you have enabled auto-upgrade via the mobile app or desktop client.
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Thank you for responding, my E1 Outdoor is set to auto update, it has not updated and if I click on update it just says that it is on the latest version (v3.0.0.250_21040806)
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@christopher92_487742724366485 Hi Christopher, this firmware update is for smart detection cameras only. We do plan to release firmware for the non-smart cameras later. Stay tuned!
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@neil_chaplin_is_450076909830276 Our team has set up a firmware update schedule and it is possible that your camera is still in line to get an update. If you want to get the latest firmware now, submit a request here, https://support.reolink.com/hc/en-us/requests/new
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@ramms_119_396004748976341 Hello ramms, thank you for the feedback. May we know which camera model you are using? And you may attach screenshots of your detection settings so we can help. Thanks.
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@faasio82_480971996033257 The new app version 4.29 is still under the beta testing stage. We will not release it on Google Play until we get an ideal result from the testing. You may try it out and let us know if you have found any issues with the new firmware or app. Thanks in advance.
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@reolink-newbie_456943360532683
k-lorenz -
Hi,
First thing I noticed, that the camera RLC-823A no longer has a HTTPS certificate, which is quite unusual, because most browsers signal this as an "error" (HTTP and HTTPS ports are both enabled, but no valid HTTPS certificate had been provided in the corresponding menu fields of the camera's firmware).
A rather "fatal" bug of the "new" camera firmware seems to be, that, if the camera is mounted alongside i.e. the long end of a garage or house wall, the auto-tracking feature at night follows the intruder up to the opposite corner, but the activated spotlight will then "highlight" the (white) wall near the camera so much (closer to the camera even more), that the automatic exposure compensation algorithm of the camera will, as a consequence, darken the surroundings completely, so that everything including the intruder will no longer be detected anymore for several seconds and the auto-tracking mechanism as a result focuses no longer onto the intruder but the nearby wall. When I first realized this, I had my wife walking in front of the camera at night time to the opposite garage corner to test it, and that was, what happened as soon as the spotlight turned on.
The surroundings of the camera were darkened to almost ver dark grey or black because of this "phenomenon" and my wife was no longer visible in the resulting (almost complete) "darkness" visible on the monitor's screen, because the camera focused on the (white) wall and auto-tracking moved the camera as a result in the wrong direction. It took several seconds, until the background lighted up again rather slowly, but my wife had moved away from the corner in the meantime whilst the spotlight (and camera) was still pointing at the corner because of this. My wife was therefore no longer visible on the camera's image, because she had moved outside the viewing angle (wide angle) of the camera following the usual path through the garden. This - naturally - happened only during nighttime, because the spotlight is not been activated during daytime hours. That specific situation must have been missed by the deverloper(s) testing the auto-tracking behavior of the camera...
Another thing, which was quite frustrating, that after some rather minor changes to the detection parameters, the camera would no longer auto-track and restarted working auto-tracking only after resetting it to factory defaults. Because I had continously problems with auto-tracking I cleared the correspsonding "Object size" images, but after that auto-tracking had seized working and I wasn't able to establish something functional there. The actual reasons for this could not be found by the Reolink customer service, because I wasn't able to grant access to the camera from the internet.
Note: All discoveries of mine were made with the latest Beta-Firmware (dated January 7th 2022) and - probably - are still present in the current firmware release... -
I have already trouble with installing the new app version.
Should i delete the old version first and then instal new one?
I have done this and it still shows 4.28.0.8. Version. -
Bonjour,
Probléme avec cette version V8.7.0 le réglage ne reste pas, en nette, je régle sur nette, je ferme Client Windows, je relance je me retrouve en standard, pas ce probléme sur ancien V 8.5.2.
Autre chose ou est passé E1 Outdoor dans le centre de téléchargement .???
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@reolink-fiona is the Duo PoE getting an update? Is there a firmware page for it? I can't seem to find it.
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Spotlight
Hi, could you tell me, why I don't see SPOTLIGHT option. I use RLC-822, Android App and Windows App is the same, the versions are 4.28.0.8 and 8.7 -
Hello, Following the update of the firmware my rlc 823a, and the application in 8.7.0 on windows. I can no longer manage motion detection in the app, but it works on the nvr directly. anyone have this problem? cordially
