E1 Outdoor - IPC_523SD8 - Guard Point-Issue

[Marcus]

Hello,

my E1 Outdoor looses several times its Guard Point after tracking a person or pet. So i have to adjust the GP afterwards.
Firmware is 3.1.0.804_22012406

What can i do to fix this?

Greets, Marcus

[Reolink Fiona]

@marcus @mbzt_424281994174717
For the guard point issue, our tech will help you with the further check. Please submit a request here, Submit a request – Reolink Support.

[Marcus]

@reolink-fiona Done

[mbzt_424281994174717]

Bonjour,
Mon firmware est 3.1.0.804_22012406
Même probléme, malgré plusieurs réglage du point de garde, .?

[mbzt_424281994174717]

Bonjour @Reolink-Fiona

Requête faite.

[mathieu_526501045481697]

same problem with my e1, still running v3.0.0.400_210625. How can I upgrade it to the latest firmware ?

[Reolink Fiona]

@mathieu_526501045481697 Please try to contact our support team and we will help check if there is the latest firmware for the hardware version of your E1 camera. Submit a request – Reolink Support