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    E1 Outdoor - IPC_523SD8 - Guard Point-Issue

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    • Marcus
      Marcus last edited by Marcus

      Hello,

      my E1 Outdoor looses several times its Guard Point after tracking a person or pet. So i have to adjust the GP afterwards.
      Firmware is 3.1.0.804_22012406

      What can i do to fix this?

      Greets, Marcus


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        • Reolink Fiona
          Reolink Fiona Administrators @Marcus last edited by

          @marcus @mbzt_424281994174717
          For the guard point issue, our tech will help you with the further check. Please submit a request here, Submit a request – Reolink Support.

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          • Marcus
            Marcus @Reolink Fiona last edited by

            @reolink-fiona Done

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          • mbzt_424281994174717
            mbzt last edited by

            Bonjour,
            Mon firmware est 3.1.0.804_22012406
            Même probléme, malgré plusieurs réglage du point de garde, .?


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            • mbzt_424281994174717
              mbzt last edited by

              Bonjour @Reolink-Fiona

              Requête faite.🤞

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                • mathieu_526501045481697
                  mathieu @mbzt last edited by mathieu_526501045481697

                  same problem with my e1, still running v3.0.0.400_210625. How can I upgrade it to the latest firmware ?

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                  • Reolink Fiona
                    Reolink Fiona Administrators @mathieu last edited by

                    @mathieu_526501045481697 Please try to contact our support team and we will help check if there is the latest firmware for the hardware version of your E1 camera. Submit a request – Reolink Support

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