Does it have it now? Or is reolink still 10 years behind their competition

FIXED. IT WAS THE POE SWITCH FELLAS.

Hello, I just got the RLN36. Got an HDD for it. Installed the HDD. I have several reolink cameras. Only 1 of them is recording 24/7 with the NVR, the rest have a chopped line and aren't recording 24/7.

Settings for all cameras are the same in the NVR. They all have grayed/none selected motion events or similar and have all blue timer selected.

My setup is the following: Router -> PoE switch -> cameras

I also got a second PoE switch where I have connected the NVR. So it looks like this: Router-> PoE switch -> NVR.

I already updated the NVR to the latest version that was available at the reolink site.

It is also worth noting that I'm not using any of the PoE inputs that come with the NVR. All the cameras were added to the NVR via IP.

Also all the cameras have their own microSD cards. The cameras work well just as standalone, I'm having problem with making them record 24/7 with the RLN36.

I'm losing my mind here, please someone help.


To further illustrate the problem:

The only camera that seems to be recording 24/7 looks like this:



The rest look like this:



The settings for all cameras look like this:

@bamainark_709557840093322 reolink doesnt update their trash it is still the same bud

I'm sure everyone has thought of this. It needs to be a thing.


Don't make me go to Hikvision.

@joseph_1979 oof yeah. Waiting for that to release. Would be cool to have some zoom on that tho. Something like a ColorX Trackmix would be a game changer for sure.

@colin-grimshaw_430254205366491 where the leaks at

@reolink-fiona Still waiting for that colorX PTZ with optical zoom, dual cameras and with autotracking Reolink

@berlin-chris_543207799877805 what camera do you have

@bojan_341047114871001 thanks bro but I just gave up. Figured out the vehicle on parking mode always would record so just set to record motion and people only. As for the night vision I dont even remember what the problem was

@reuven-goldenberg_36887769641 facts

Yes, now I face the same issue with v8.14.0 desktop app. Mobile app works fine but desktop takes like 30-1 minute for a camera to show up. Definitely is a problem for all users.

@vigy_591093180735512 Have you tried switching from Playback to Live View? Live view for me, when I open the desktop app, is always black (this has been happening since the last update) but when I press Playback and then go back to Live View then the window loads normally.

Hello,

I currently own a RLC-811A camera, but the spotlight automatic feature will not work at all.

My camera is always in color mode and not black and white, given that there's enough light so it doesn't have to go to automatic black and white/IR Lights mode. I believe this automatic spotlight function will only work when IR Lights are on, so it never works when being in color mode. I also have it set to night smart mode but the same issue persists and the automatic spotlight never comes on, so the only ways to have the spotlight on is by manually doing it or setting it to timer mode.

If there was a feature added to have the automatic spotlight work within a timeframe/time interval, similar to the timer mode, while still being in color mode and having smart detection, that'd be extremely useful, since having the light turn on is a good deterrent and also helps with having a clear vision of what is going on.

@big_ted Thanks for the reply. Is there a specific mail that I can send this issue to? I've sent a ticker through the website, but if there's a faster way to contact support let me know.

Hello.

I recently purchased the RLC-811A camera for my home. The camera has issues like detecting every 20 seconds cars which are not moving but parked, this causes a lot of trouble. Same thing goes for the auto night nivision, it just doesn't work properly. I was aware these were issue with this camera that could be fixed by upgrading the firmware to the most recent version, there are videos on this issue, however there's no firmware that I can download for this camera in the support center. The versions of the hardware DO NOT match.

I have hard no. IPC_560B158MP, while the one in the support center is totally different. There are no more options, there's only 1 and it's not the same that I have.

Please give a hand to your customer. I'm sure there are tons of other people that have the same exact issue as me. I've already opened a ticket but there's still not response from you guys so yeah.