Posts made by Crimp On_62210811129

I would install the Reolink app on the second iPhone, sign into the Reolink account with the same credentials as used on the 1st iPhone, "add" a camera using the UID number.

My RLC-510WA has survived more electrical outages than I can count, and always "comes back". (It watches my front door and is the camera that I look at the most.)
All of my cameras "stand alone" (no NVR), so I have no experience with how cameras work with the NVR.

Correct. I actually did this on my first RLC-410W camera. (Covered the LEDs with black electrical tape. Looked horrible. Was "mostly effective.") My original problem was the camera IR LEDs attracting insects which created very bright, relatively large, spots on the image which triggered recordings.

My solution was to (1) install a separate IR light about 8 ft away from the camera (which drew the bugs "over there") and (2) cover the IR LEDs on the camera with electrical tape. When the 5MP cameras came out, I replaced the RLC-410 with a RLC-510WA which has the ability to disable the LEDs.

@user_623346741346376_623346741346376
Are you able to check where motion has been detected? (such as by using the feature in VLC)

I'm wondering what happens if the options for Smart Detection (Autos, People, Pets) are set to zero.

@user_623346741346376_623346741346376
Thanks for posting the detection zone. This leads me to wonder whether the traditional "motion detection" mechanism is independent of the "object detection" mechanism.
I FTP motion files to a PC and use VLC Media Player to watch them. VLC has an option to highlight the pixels that are showing motion. (under Tools, Video Effects, Motion Detect)
It would be interesting to know whether VLC detects any "motion" in that specific area when the camera has decided to record something. Or, does VLC show "motion" taking place in the area that has been blocked off?

I think we are in agreement that when the user has blocked off portions of the picture, then "motion" (of any type: auto, person, pet, picture change) should be detected only in the designated area.

Live chat with who? (whom)
Reolink has customers around the globe, in every time zone.

• If Reolink makes a support person available 24/7 to Live Chat with customers, that would be wonderful, but expensive.
• Live Chat between customers seems impractical. The current forum is asynchronous. A person in Greece may post a comment, which someone in Australia responds to at a different time of day. Doesn't seem useful (to me).

There are quite a number of support articles on the support web page:
(sorry that links cannot be includes, even though the 'Link' symbol is on the menu bar)
support(dot)reolink(dot)com/hc/en-us/categories/10708034267545-Video-Doorbells

@joseph-chircop_497308027822318
Actually, it would be interesting to calculate what Reolink would have to charge to repair cameras.

• Shipping in two directions.
• Perhaps an hour of technician time. (maybe two?) I took an RLC-410 apart and it wasn't quick (or simple).
• Parts
• Packaging

My guess is that operating a repair facility as a profit center simply "doesn't pay."

Can you attach a picture of the Detection Zone showing the mask area?

I usually have the Windows Client "Scan" for new cameras, which works as long as the camera is on the same IP subnet as the Windows machine.
For IP, I would try the IP address reported by the WiFi router.

Electronics recycle. I know of no consumer electronics costing under $200 that can be repaired.

The UID is printed on the box the camera came in. Maybe try the most obvious thing first?

@user_602187556462673_602187556462673
Interesting to note that the Keen Ranger PT, which is clearly intended to be strapped to trees, comes with the same type of camera mount that provides for screw mounting, has a slot for a strap, AND includes a strap. But the solar panel for this camera is also designed for only screw mounting.

As to "how hard"? That's a sales/marketing question. How many customers will purchase solar panels intended for strap mounting (or purchase a conversion kit)? Will this make it worth producing and selling? There are already lots of replacement parts that Reolink doesn't sell.

My perspective is "How can the customer solve a problem when the vendor does not offer a solution?"

@user_602187556462673_602187556462673
This article does explain the mechanics of using UID to view cameras, but requires each person to enter the user ID and password:

This means that the admin account for battery cameras must be shared, and each person is able to change any parameters.

The RLC cameras allow multiple accounts, where "ordinary users" can view, but not change camera settings.

Would not be difficult to make a DIY strap for the solar panel. One short piece of wood the the solar panel can be screwed to plus any kind of strap to go around an object.

The Argus 3 Pro allows only one user. I am not aware of any battery (or solar) powered cameras that provide for multiple users.
Would love to hear that any battery powered camera does.

p.s. Every RLC- camera that I have installed has provided for multiple user (and types of user).

My Android Reolink app has a setting for "Notification Sound" with several choices. Loud, Soft, Default, etc. I am a bit surprised that the choices are so limited (rather than allowing one to choose from all of the "sounds" available on the phone.)

Is this what you are looking for?

I agree. It is a common practice to provide access to previous versions of software and let the user decide which version to install (and live with the consequences).
For example, I have a Netgear WiFi router which updates firmware fairly often, yet every firmware version since the first one in 2016 remains available on the support web site.

@deirdre_509993927315611
I believe that this specification refers to a standard SMA antenna connector. For example, check out this reference:

www(dot)ebay(dot)com/itm/325120071439

I think you need an LTE SMA antenna (not WiFi) with the correct (male or female) connector.

I know of no method to set a constant FTP file name on the Reolink RLC cameras. (Battery powered cameras do not support FTP at all.)
(Lack broad experience with web cams, but some brands such as Wyze and Arlo also lack FTP.)

The effect you seek may be possible some other way, such as:

• Have an app that watches the FTP server and when a new file shows up, erase the previous file and rename the new one.
• Use something besides FTP to gather images from the camera. For example, this article describes how to load JPEG images to a web server:

support.reolink.com/hc/en-us/articles/360007011233-How-to-Capture-Live-JPEG-Image-of-Reolink-Cameras-via-Web-Browsers