Best posts made by joseph_1979

@jing_734911040270566 This is the norm with most suppliers. I used to patch equipment costing millions of bucks and no details were provided. Those were the days when you receive the details and the code changed (in assembly language). And fixing known bugs is the generic one. It's like the adhoc assignment in your job.

@big_ted I did a quick check and observed the following.

1. If you set the stream mode to CLEAR for DUO 2 and log again, you won't have video but just audio. You need to set stream mode to FLUENT before quitting the DUO 2 live stream.
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3. One cannot playback DUO 2 clips if set to CLEAR mode.
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5. Changing from FLUENT to CLEAR in DUO 2 has no significance. Seems CLEAR is no longer available on DUO 2 from client's perspective.
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7. In playback, no bar to move the video backward and forward.
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9. Doorbell left in the 1:1 view. It should follow the others and should be stretched once the stretch option has been enabled.
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11. Floodlight no longer supported.
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13. Mode stream selection is not maintained when accessing camera outside its LAN. Stream mode selection works only when camera and PC are on the same LAN as client connects directly....This I can understand why.
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15. Scheduler for the sensitivity has been added for motion only. This should be extended to cover all the object types. During the night the sensitivity has to be higher for pixel changes detection.

I will report them to the senior support. The issue of the CLEAR stream related to the DUO 2 has to do with some old libraries being used in the development (old MS C++ distribution packages, DirectX, etc) and is not in my notebook. In 4 years time this is the first time I encountered the issue of no video. Will troubleshoot it later on.

@deirdre_509993927315611 Did you try at gumtreedotcom? They have it. Replace dot by . as it is restricted to include a link.

@user_649233705312379_649233705312379 Try this https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/

If this is not the one you had then email support.

@reolink-daisy How about an improved Trackmix to be part of the CX family?

@reolink-lorenz But there is no scheduler for the scene mode. I did request this to senior support. Hope that we will eventually see this implemented together with its status.

@user_759118822383786_759118822383786 Have a look at https : // www . etsy . com / listing / 1547502962/ reolink-wifi-poe-steel-doorbell-guard

Specifically for Reolink doorbell.

Please remove the spaces as this site won't allow me to include URL.

@mamymam2013_465350299701478 I am running 8.11.0 on Windows 10 and 11 and have no issues. However, I did have an issue with the latest version but I sorted it out myself.

Version 8.11.0 runs on Win 64bit architecture. I asked them to compile their new application for both 32 and 64 bit OS.

@reolink-oskar If you implement IFTTT on all your products then it would be easy to invoke other cameras to be triggered and start recording. If you intend to implement this on the NVR or the hub, recall that not all customers have these units. So one has to implement it in a way that it may be used in most scenarios as described.

We still lack a lot of features we have requested. Re-introduce smart plugs and standalone spotlight.

@reolink-lorenz Done. Thanks for giving us the opportunity to assist you based on our experience.

@frederic-fusillier_236807380766857 In case of battery operated cameras, only the PIR circuit is drawing current while the application is in cold state. So whenever the PIR detects an objects it runs the the application which analyses the object. Therefore from the time it detects movement to the instant it start recording, a few seconds elapse and so you may miss the first part. There are times that if the object get out of the field quickly, the camera won't capture it and then you will wonder what has triggered it. I have the DUO 2 WIFI battery operated camera and I placed it on the roof where the activities are rather minimal. To capture a few seconds before the camera has been triggered then you need a dc/poe powered camera which is constantly capturing. Their detection is based on pixel change rather than PIR and have longer range.

@james-jenner_683177101791235 You have it since midnight but you can scroll the red indicator (on Android) on the time scale. I do not have an issue. Perhaps what can be done is to point to the last recorded clip and move backward.

@lorenz Can you please ask the dev team to see if they can point to the last recorded clip when playback is selected?

@sibedad I don't have this model and so I cannot comment. I suggest you to email support on support @ reolink . com or come to the Reddit community where you will definitely find customers who have this model.

@qualitystreet360_438079762100362 I don't owe any NVR. I record on SDs and transfer the files to an ftp server. You need a DC current clamp meter. I suggest you to email Reolink support and ask them.

@tom_53156095549 Uh 7 years ago. At that time there was no Alexia :). Well I have been asking for IFTTT, matter and MQTT since then and still none of these has been implemented. It seems that these are not in their priority list.

@leeawhite_475558898094213 I am not aware of the v8.12. Has this been provided by support?

@chopstix_887064913674433 Ask the admin :). Even me sometimes had to re-type as I got error after clicking submit. They did this limit to avoid scams.

@abruemmer_294883353338065 Which one you want? Perhaps this one https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exe 

@chopstix_887064913674433 You seem to be knowledgeable about their products and if I am Reolink Admin I will certainly ask you to be a moderator to assist customers. However, I am just a customer as you and have no authority. And I do not have so much free time as I am very busy with mega IMS projects.

@ecri_153017360044193 The programmers programming the Windows client used old DirectX9 libraries and this has caused issues with video. I did mention this in my replies to members.