Best posts made by joseph_1979

@james-jenner_683177101791235 You have it since midnight but you can scroll the red indicator (on Android) on the time scale. I do not have an issue. Perhaps what can be done is to point to the last recorded clip and move backward.

@lorenz Can you please ask the dev team to see if they can point to the last recorded clip when playback is selected?

@tom_53156095549 Uh 7 years ago. At that time there was no Alexia :). Well I have been asking for IFTTT, matter and MQTT since then and still none of these has been implemented. It seems that these are not in their priority list.

@qualitystreet360_438079762100362 I don't owe any NVR. I record on SDs and transfer the files to an ftp server. You need a DC current clamp meter. I suggest you to email Reolink support and ask them.

@chopstix_887064913674433 Ask the admin :). Even me sometimes had to re-type as I got error after clicking submit. They did this limit to avoid scams.

@leeawhite_475558898094213 I am not aware of the v8.12. Has this been provided by support?

@chopstix_887064913674433 You seem to be knowledgeable about their products and if I am Reolink Admin I will certainly ask you to be a moderator to assist customers. However, I am just a customer as you and have no authority. And I do not have so much free time as I am very busy with mega IMS projects.

@abruemmer_294883353338065 Which one you want? Perhaps this one https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exe 

@luke_537322793328769 Technically the upgrade of the fw will not change any setting unless you don't tag reset config parameter. However, this has to be confirmed by supplier. Email support.

@ecri_153017360044193 The programmers programming the Windows client used old DirectX9 libraries and this has caused issues with video. I did mention this in my replies to members.

@sibedad I have several cams from Reolink and never had any major issue. Wherever possible avoid battery cams. But it is better than nothing.

@reolinkshayla Excellent. We forward ideas and exert pressure because we want Reolink to be the best and the first choice for customers opting to install cameras in their home and business premises.

Kindly provide a link to download the appl before it will be available in the respective region. Note that 'Animal' in point 3 has been wrongly written to 'Aniaml'. Please correct.

Thanks a lot and keep it up.

@mrspock75_889662031028381 I don't have the home hub yet and so cannot give a definite answer to your questions. However, you can post this on Reddit Reolink where there are lots of customers using the home hub and will certainly answer you.

@crimp-on_62210811129 It is still in beta version and needs a lot of work. It doesn't work in playback mode and not all AI cams are covered. And I have already told Reolink support that this should have been implemented at source and not at application level. For instance a 30 bucks Wyze camera can do this locally as it should be. Notwithstanding their implementation will create inconsistency. My personal opinion as a customer.

@reolink-oskar so far it can identify an object, namely, person, animal, vehicle, etc. We now need to identify who is that object eg...face recognition, access social media to get info about the person,....if animal which animal, car which model, etc.....Enhanced AI.

@james-jenner_683177101791235 Have requested this several times. Hoping one day this will be implemented.

Appreciate if you too submit a request on https://support.reolink.com/requests/

@user_811568924922088_811568924922088 Apart from reset and start all over you have two more options.

1. Change the ssid and password of the new router to be the same as the old ones.
2. From your smartphone change the ssid and password of the hotspot to be like the old ones. Then from a pc access the doorbell camera and change the wifi network to the new one.

@slippinjimmy But if not compatible then they should provide a timeframe when this shall be made available. I can understand your frustration as I am a customer like you and wish certain things are handled better. One thing to remind you is that the Reolink doorbell (till today), it only sends a push message notification to alert of a visitor. It doesn't originate a call. They are trying to have a different tone but having lots of push message notification or you are in a noisy environment this is inadequate. I have requested a SIP call similar to what other suppliers have implemented.

@big_ted Well....it states worried about missing package. Then what about if for one reason or another the camera is unavailable. Do we get a notification? No...... and this is more important than the package.

@user_736098558853348_736098558853348 Not yet available in Europe. Still waiting to test it out.

@reolink-oskar This all boils down to costs. One of the key advantages of full colour night vision technology is that it offers clear and vivid colour images, even in near complete darkness say as low as 0.0005 lux. This is made possible by having a massive 1/1.2'' CMOS image sensor to capture more light, as well as a warm light that reaches up to 200ft. The technology has come a long way in recent years and continues to improve, making it a popular choice for cameras. There are also a couple different technologies to achieve full color. Some of the more affordable full color cameras use a built in warm light that can go as far as 100ft. More advanced cameras utilize two lenses. One lens captures visible light and the other captures infrared, both are then combined with clever programming to achieve a multi-spectral image. This means that with the same 100ft warm light, you can see even further in the dark.

Another technology is thermal imaging technology which captures the temperature difference between objects. They use microbolometers to detect different amounts of infrared light which are then converted to images of heat signatures. Since these cameras can identify heat patterns, they can see even in zero light and when there’s smoke present. So thermal night vision cameras are very useful for security where visual clarity is important regardless of the lighting condition.