Best posts made by joseph_1979

@md I have already requested all of these with support, here and on Reddit.

@user_636209684303977_636209684303977 Indeed and it will be enriched with more features.

@user_848961925890273_848961925890273 We have requested this to be an option for the customers. Submit your request too on support @ reolink . Com. The more requests they get the higher the probability of seeing it implemented.

@big_ted of course. But they need to improve their clients and add more features customers are requesting. We are seeing new cameras but no features.

@alessiogian_760987134431472 use the Windows or Android client go to networks/advanced and enable https/http.

@user_787611872723133_787611872723133 You have the full rights to provide positive and negative feedback as long as they are not offensive. Here we suggest ideas and improvements but it is Reolink to decide whether to implement or not. They have their strategies.

Personally the ads don't affect me at all. If they do I just simply ignore. They are on the main menu of the application which I seldom select. So I do not see this as an issue.

I am a customer like you and on this issue I can't help. So I suggest you to take it up with Reolink Support.

@user_623715019411529_623715019411529 I have both the RLC511WA and the E1 OD connected to 5GHz WIFI and never had any issues of disconnections. If you have disconnections that it is surely a WIFI issue. So you have a mesh router and a number of APs configured as mesh. Ensure that 5GHz signal is quite good at each camera and assign different SSID for 2.4G and 5G band and connect the cameras to the 5GHz only. This shall ensure that the camera will always connect to this band. If you still have the issue then connect the cams to the 2.4G band and monitor.

Ensure also that you have the latest firmware installed.

@manc-sooty_859835089170607 We have been saying this for v1 chimes. They should have produced more chimes than doorbell :).

@dave_wat_ BroadBand router............connected to ISP.

@user_666755818377270_666755818377270 Go to client main menu...upper right hand side...and disable hardware acceleration.

If you are unable to run the client then I let you know what setting to change.

Note that the most recent Win client version is 8.8.4. You can download it from Reolink download center.

@robert_5420 What is the fw of your NVR? Check out this link https://support.reolink.com/hc/en-us/articles/4410520891033-Which-NVR-Can-Work-with-Reolink-Duo-WiFi-PoE-/?source=search

"Please note that if your Duo 2 WiFi/PoE works with an NVR with Hw_H3MB18 Hw_N3MB01, and Hw_N2MB02 hardware, you need to upgrade your NVR's firmware to the latest version to view the video, and it can only support max. 6MP video resolution.
The decoding width of Hw_H3MB18 Hw_N3MB01, and Hw_N2MB02 hardware is 4096. Therefore, if you set the mainstream resolution as 4608*1728, the image cannot be displayed on full screen successfully. It is recommended to set the mainstream resolution as 4096*1536."

Ensure you have the latest fw on both DUO 2 and NVR. Go to their Reolink Download Center and check them out.

@reolink-daisy With this newer firmware, the image in clear mode has low contrast/saturation, colours are muted, and the density is light. This may be due to lower fps (from 25 to 20) and lower bitrate (from 8k to 5k). I assume that the optimisation of ONVIF has lowered the definition. Would the dev team consider restoring these values?

Moreover before updating, I had full WIFI signal strength and now nothing as depicted below. I also noticed that to access the camera and get to the live view, it is taking around 1.5s more.

@hidara_642318071419425 I don't see any setting which allows you to disable jpeg compression. Maybe you can email Reolink support for further clarification.

@gkl_293453548720263 See if this helps you https://support.reolink.com/hc/en-us/articles/26862588584089-Introduction-to-Antenna-Extension-Cable/

@crimp-on_62210811129 This should be included as part of the 'About' in the client. 10 minutes job.

Now they have reduced the number of client instances to 3. Previously it was 5. Processor usage ... average 2.5%.

@Daisy. Kindly include what has been added, removed and improved in the new Windows client. And it will be nice to have these in the 'About' menu.

@daniels1973_751452936073460 Under Alarm Setting set motion sensitivity to High and smart detection to 50. Under Record untag any motion, just leave person and visitor. Under push notification untag any motion and person (assuming you don't want to be notified for each person passing infront of the house).

@martin_762542987481297 We are awaiting the roadmap till end of the year.

@jing_734911040270566 I suggest you to take it up with support. For sure there was a change in player and they are using 3 instances. I am running v8.16.10 without any issues on both Win 10 and 11.

@kjamaa_648727942344743 Which model?

@micciche-matteo I have never came across any Reolink document on ONVIF implementation. Only the API doc was released to the public. You may submit your request to Reolink support.