Best posts made by joseph_1979

@maxuline Thanks a lot. I have subscribed to be informed once a new fw is available for all my cams. I didn't receive any email and so the service is not working.

Installed. They should have added the pet detection, 5G preference, etc. These are routines which have already been deployed on other units. So most of the coding has been done and tested.

The network issue was that if there is a power outage on the router, there are instances where camera won't connect to the WIFI. I had this and did report it several times.

@mrmoorey Hopefully this together with the disappearance of the icons bar shall be sorted out in the next upgrade.

@maxuline I got it from support. Email them at support @ reolink . Com (delete spaces as site doesn't allow me). Fw version depends on hw version. Mine is older than yours. I won't think that they will add further features to the rlc511wa. They add the pet detection on rlc811wa.

@mamymam2013_465350299701478 v8.14.2 has solved the missing icons bars and has improved the video quality in CLEAR mode. I have upgraded from v8.14.1. I am still testing it and noticed some UI minor issue,

@maxuline I did install it for several weeks now and so far no issues. However, I moved it to an area where only persons can be detected.

Update: I did have installed an RLC-811WA in the location of the RLC-511WA. RLC-811WA has lower vertical FOV and of course a better definition since it is 8MP. However, I am having some issues with its WIFI stability. When there is a TCP retransmission the audio stops for a few seconds and sometimes the frames freeze. WIFI at this location is absolutely strong with 250Mbps/100Mbps and have other WIFI cameras in the vicinity and they have no similar issues. I told them that why you implement TCP as transport for Video and audio especially when using WIFI. I forwarded them traces indicating where is the issue.

@cédric_756173795434660 Can you set an alarm delay of 1 to 2s? I will email Reolink support to see if they have a newer firmware and if they have received similar complaints. Maybe they have a beta fw.

@chopstix You will learn and teach

@user_763449755173091_763449755173091 I suggest you to submit your request on https://support.reolink.com/requests/

@user_880405136908475_880405136908475 I suggest you to submit your complaint to support on support @ reolink . Com

Since you have adjusted the day/night slider and there was no effect then it can be a fw issue

@cédric_756173795434660 Excellent. Fore sure it was either the cable or the connector. There are cable testers.

@thierry_835077729128592 votre configuration est tout à fait correcte. Dans le cas où vous ne pouvez pas connecter la caméra au hub domestique, vous avez perdu la connectivité directe avec la caméra. Par conséquent, votre accès se fait uniquement via le hub domestique. Pour accéder à la caméra, vous devez la supprimer du hub domestique. Espérons qu'un jour ils nous permettront d'accéder aux caméras de la même manière que le NVR. Par ailleurs veuillez noter que les vidéos stockées sur la SD ne sont pas synchronisées avec celles stockées sur le hub domestique. c'est-à-dire que si vous éteignez le hub domestique et qu'un événement est enregistré sur la SD, lorsque vous allumez le hub domestique, cette vidéo ne sera pas transférée au hub domestique. Nous espérons qu’ils résoudront ces deux problèmes. Quand... je n'en ai aucune idée.

@pernoi_434276731408615 I answered you in the other request you made.

@pierre-gielen_288801745879289 NVR and cams have to be on same subnet.

@reolinkshayla This is fantastic. Keep it up.

However, we need to see more cameras emerging with large F1,0 aperture and larger dual CMOS 1/1,8-inch sensor. Forget the F2.0 aperture and 1/2,8-inch sensor. And at 8MP they will be super.

@reolink-oskar There are various scenarios to consider when no WIFI is available.

1. No mains power and No WIFI. Best option is to have 4G battery operated cams with solar panels. This means that you need to have a mobile data subscription for each camera.
2. Mains power available and No WIFI. Best option is to have a 4G router and WIFI battery cameras powered by solar panel.

@big_ted Correct. This is NOW.

@chopstix To the best of my knowledge time lapse photos are saved to the SD only.

In case of NVR, a time lapse can be exported from a recorded video onto a USB attached to its USB port.

In case of Home Hub Pro (HHP), you can enable the time lapse but it is saved on the SD. Once completed one can watch it using the appl. through the HHP.

@crimp-on_62210811129 same here. Support always assisted when requested.

@user_736098558853348_736098558853348 It's unusual. Some people don't insert correctly the c-type plug into the socket on the camera. One has to push a bit. If you encounter the same issue and while still under warranty then I suggest you to email support on support @ reolink.com.

@pierre-gielen_288801745879289 Try to use pushover