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@cédric_756173795434660 Can you set an alarm delay of 1 to 2s? I will email Reolink support to see if they have a newer firmware and if they have received similar complaints. Maybe they have a beta fw.
@chopstix You will learn and teach
@user_763449755173091_763449755173091 I suggest you to submit your request on https://support.reolink.com/requests/
@user_880405136908475_880405136908475 I suggest you to submit your complaint to support on support @ reolink . ComSince you have adjusted the day/night slider and there was no effect then it can be a fw issue
@cédric_756173795434660 Excellent. Fore sure it was either the cable or the connector. There are cable testers.
@thierry_835077729128592 votre configuration est tout à fait correcte. Dans le cas où vous ne pouvez pas connecter la caméra au hub domestique, vous avez perdu la connectivité directe avec la caméra. Par conséquent, votre accès se fait uniquement via le hub domestique. Pour accéder à la caméra, vous devez la supprimer du hub domestique. Espérons qu'un jour ils nous permettront d'accéder aux caméras de la même manière que le NVR. Par ailleurs veuillez noter que les vidéos stockées sur la SD ne sont pas synchronisées avec celles stockées sur le hub domestique. c'est-à-dire que si vous éteignez le hub domestique et qu'un événement est enregistré sur la SD, lorsque vous allumez le hub domestique, cette vidéo ne sera pas transférée au hub domestique. Nous espérons qu’ils résoudront ces deux problèmes. Quand... je n'en ai aucune idée.
@pernoi_434276731408615 I answered you in the other request you made.
@pierre-gielen_288801745879289 NVR and cams have to be on same subnet.
@reolinkshayla This is fantastic. Keep it up.However, we need to see more cameras emerging with large F1,0 aperture and larger dual CMOS 1/1,8-inch sensor. Forget the F2.0 aperture and 1/2,8-inch sensor. And at 8MP they will be super.
@reolink-oskar There are various scenarios to consider when no WIFI is available.
@big_ted Correct. This is NOW.
@chopstix To the best of my knowledge time lapse photos are saved to the SD only. In case of NVR, a time lapse can be exported from a recorded video onto a USB attached to its USB port.In case of Home Hub Pro (HHP), you can enable the time lapse but it is saved on the SD. Once completed one can watch it using the appl. through the HHP.
@crimp-on_62210811129 same here. Support always assisted when requested.
@user_736098558853348_736098558853348 It's unusual. Some people don't insert correctly the c-type plug into the socket on the camera. One has to push a bit. If you encounter the same issue and while still under warranty then I suggest you to email support on support @ reolink.com.
@pierre-gielen_288801745879289 Try to use pushover
@chopstix So far Reolink introduced file encryption on Home Hub, Home Hub Pro, Altas Pt and Altas PT Plus. Reolink stated that it will deploy this encryption to its products (maybe recent releases plus new ones).Unfortunately if WIFI is lost or the HHP is switched off and there are recordings on the cameras SD, the HHP will not synchronised the video clips. User has to delete camera and access it in standalone. There have been a lot of requests from customers to allow them to access the cameras directly and hope they are working on it. Personally this should have been available from the day the HHP has been released.
@user_746623229407444_746623229407444 Check out this link https://www.reddit.com/r/reolinkcam/comments/xfepdf/diy_rich_notification_for_your_cameras_pushover/
@chopstix Fully in agreement. And on the HUB they should allow the deletion of clips using the admin account. There is a lot of features which can be added some of which may not require changes at the camera side.
@pierre-gielen_288801745879289 Definitely sending emails from the camera directly. A lot of members did implement this until Reolink comes with a finite solution :(. FTP just transfer the file to an ftp server. So you need an application to go through the file and detect the object which triggered the detection and send this to your smartphone. For sure it will take much longer. If I recall correctly your application won't start analysing until file transfer has been completed and this implies minutes. So you will definitely stay with pushover.Nothing to lose to experiment with FTP. This is fun........... at least when I do troubleshooting on mega systems it's fun. IMS/Mobile/Fixed/LI/Networking etc
@dotslash_888755199733903 Indeed the speaker and the USB port should have been under the camera. I have mine fully exposed and it did rain for days without impacting the functionalities of the device. It is classified as IP 66. While an IP66-rated camera is designed to be highly resistant to water, it is not designed to be submerged in water or to be continuously exposed to heavy rain or water jet. I do concur with you that the vertical FOV is rather low. And it is not only this cam but all the newly released cameras have lower vertical FOV. We have complained about this and asked Reolink to make it bigger as we used to have them in the past.As for the anti-theft (or camera left off-line) we have asked for a HB mechanism. In the event that this is missed for say 5 times an alert is sent to the customer in the form of email/push notification. The HB mechanism can be implemented between cam and P2P AWS servers, between camera and NVR or between camera and Home Hub. Maybe they can add a GPS and we get the location too just in case it is stolen. Why not. And if this is difficult for them to do then they can add a feature on the camera with adjustable time interval to send an email/push notification say every 12 hours.
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