Best posts made by joseph_1979

@reolink-oskar This all boils down to costs. One of the key advantages of full colour night vision technology is that it offers clear and vivid colour images, even in near complete darkness say as low as 0.0005 lux. This is made possible by having a massive 1/1.2'' CMOS image sensor to capture more light, as well as a warm light that reaches up to 200ft. The technology has come a long way in recent years and continues to improve, making it a popular choice for cameras. There are also a couple different technologies to achieve full color. Some of the more affordable full color cameras use a built in warm light that can go as far as 100ft. More advanced cameras utilize two lenses. One lens captures visible light and the other captures infrared, both are then combined with clever programming to achieve a multi-spectral image. This means that with the same 100ft warm light, you can see even further in the dark.

Another technology is thermal imaging technology which captures the temperature difference between objects. They use microbolometers to detect different amounts of infrared light which are then converted to images of heat signatures. Since these cameras can identify heat patterns, they can see even in zero light and when there’s smoke present. So thermal night vision cameras are very useful for security where visual clarity is important regardless of the lighting condition.

@rol_640066282610764 The only way to add a camera to a Reolink NVR is at the NVR console. You need to connect a monitor and a mouse to the NVR and add it there. You can't add cameras in the app or web UI.

And make sure you have the recent fw on both the NVR and doorbell. Go to Reollnk Download Center and check them out.

@luuke_869320929738914 Detection algorithm was not able to determine the exact object type. Can you send the video to support on support @ reolink . Com so that they will improve the algorithm?

@travasaurus_893442009145504 This is so on all clients (Android/Windows.. don't use IOS/MAC) for all dual lens 180 degrees wide cameras. DUO 2, 3 and Argus 4 Pro.

@maxuline The last fw release is v3.1.0.989_22051909. I had the RLC511WA for more than three years. I would say that I never had any issue with this camera. This is being replaced by RLC811WA.

After 2/3 years one rarely gets any fw updates.

@jeankok_709237676638430 Correct. You cannot access any settings when connected to a TV through HDMI. Only layouts. You need to use the client to change any setting. I already have submitted a complain to Reolink. Can you do it too? The more requests they have the more we see it implemented.

@andyl_899356171509953 it does record to both SD and the home hub. If camera is stolen then you have the videos in the home hub. To see the video in SD you need to remove it from hub. Reolink are wotking on a solution to allow users to see cam and hub videos separately. Similar to an NVR when cams are connected through a switch.

Update on 08/01/25: Now Reolink are have update the fw of a number of NVRs whereby now they bridged the switch and I assume you can access the camera directly. I cannot say this with certainty as I do not use NVR. I use SD, ftp and HA.

@cu79 I suggest you to take it up with support. Submit your request on https://support.reolink.com/requests/

@maxuline Thanks a lot. I have subscribed to be informed once a new fw is available for all my cams. I didn't receive any email and so the service is not working.

Installed. They should have added the pet detection, 5G preference, etc. These are routines which have already been deployed on other units. So most of the coding has been done and tested.

The network issue was that if there is a power outage on the router, there are instances where camera won't connect to the WIFI. I had this and did report it several times.

@davideotto Yes, I understand. In the Home Hub Pro this is solved. I suggest you to open a ticket with support.

@maxuline I got it from support. Email them at support @ reolink . Com (delete spaces as site doesn't allow me). Fw version depends on hw version. Mine is older than yours. I won't think that they will add further features to the rlc511wa. They add the pet detection on rlc811wa.

@brodie You get what you pay for. If you buy fine clothes you buy Paul & Shark, Hugo Boss, etc.

@maxuline I did install it for several weeks now and so far no issues. However, I moved it to an area where only persons can be detected.

Update: I did have installed an RLC-811WA in the location of the RLC-511WA. RLC-811WA has lower vertical FOV and of course a better definition since it is 8MP. However, I am having some issues with its WIFI stability. When there is a TCP retransmission the audio stops for a few seconds and sometimes the frames freeze. WIFI at this location is absolutely strong with 250Mbps/100Mbps and have other WIFI cameras in the vicinity and they have no similar issues. I told them that why you implement TCP as transport for Video and audio especially when using WIFI. I forwarded them traces indicating where is the issue.

@chopstix You will learn and teach

@user_880405136908475_880405136908475 I suggest you to submit your complaint to support on support @ reolink . Com

Since you have adjusted the day/night slider and there was no effect then it can be a fw issue

@thierry_835077729128592 votre configuration est tout à fait correcte. Dans le cas où vous ne pouvez pas connecter la caméra au hub domestique, vous avez perdu la connectivité directe avec la caméra. Par conséquent, votre accès se fait uniquement via le hub domestique. Pour accéder à la caméra, vous devez la supprimer du hub domestique. Espérons qu'un jour ils nous permettront d'accéder aux caméras de la même manière que le NVR. Par ailleurs veuillez noter que les vidéos stockées sur la SD ne sont pas synchronisées avec celles stockées sur le hub domestique. c'est-à-dire que si vous éteignez le hub domestique et qu'un événement est enregistré sur la SD, lorsque vous allumez le hub domestique, cette vidéo ne sera pas transférée au hub domestique. Nous espérons qu’ils résoudront ces deux problèmes. Quand... je n'en ai aucune idée.

@pierre-gielen_288801745879289 NVR and cams have to be on same subnet.

@reolink-oskar There are various scenarios to consider when no WIFI is available.

1. No mains power and No WIFI. Best option is to have 4G battery operated cams with solar panels. This means that you need to have a mobile data subscription for each camera.
2. Mains power available and No WIFI. Best option is to have a 4G router and WIFI battery cameras powered by solar panel.

@chopstix To the best of my knowledge time lapse photos are saved to the SD only.

In case of NVR, a time lapse can be exported from a recorded video onto a USB attached to its USB port.

In case of Home Hub Pro (HHP), you can enable the time lapse but it is saved on the SD. Once completed one can watch it using the appl. through the HHP.

@user_736098558853348_736098558853348 It's unusual. Some people don't insert correctly the c-type plug into the socket on the camera. One has to push a bit. If you encounter the same issue and while still under warranty then I suggest you to email support on support @ reolink.com.