Reolink Updates Learn More
Meet Reolink at IFA 2025! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@reolink-oskar Uh mistake in the announcement. I thought so.
@walders Re: point 2. Reolink are aware of this and stated that they shall provide a fix in a fw upgrade of the Home Hub. So for the time being leave it as standalone.
@mamymam2013_465350299701478 indeed it's hard to build trust and reputation but can be destroyed in seconds. Once destroyed you won't get it back no matter what you do.
@kimchigun that's what cost cutting yields to. AI support is nowhere near to well-trained human.
@chopstix I did mine from Aluminium sheet. But its quite good. Love doing it myself. However, as a test I left one of the Argus PT Ultra without any protection. So it will face strong wind (up to force 7), torrential rain, direct sun with temp up to 40 deg C, dust, humidity up to 90%. So far no issue.
@garygenest_377033554071702 This is normal. It will charge to 87% and on the application it will show as 100%. This is to prolong the life of Lithium battery.
The Reolink Altas 2K carves out a niche of its own with several standout features, especially impressive for a battery-powered camera. Here’s what makes it unique:
Most battery cameras only record on motion—not this one. Altas 2K supports continuous recording at low frame rates and offers a pre-recording buffer of up to 10 seconds. That means it captures what happened right before motion was detected, a rare find in wire-free setups.
Forget black-and-white night shots. With an f/1.0 aperture and 1/1.8" CMOS sensor, it delivers full-color video even in low light—without relying on infrared. It's one of the few battery security cams to go all-in on color night vision.
Its 20,000mAh battery, paired with the 6W Solar Panel 2, can keep the camera running perpetually in motion-only mode with just a bit of daily sunlight. You can even tweak frame rates and recording styles based on power availability. It is recommended that if the camera shall be used for 24x7 recording then one must opt for the new 12W panel.
Altas 2K is one of Reolink’s first battery-powered cams to feature dual-band Wi-Fi 6, offering faster setup and better stability—especially handy in congested wireless environments or distant outdoor placements.
It’s equipped with AI that doesn’t just detect motion, it classifies it. You get smarter notifications with image previews, making it easier to ignore harmless events and respond to real threats.These features give the Altas 2K a unique blend of power efficiency, intelligent security, and independence from traditional wired infrastructure. Want me to contrast it with another Reolink model or help you choose the best setup for your space?
@reolink-oskar It's really plug and play. However, we would like to see more features added to the HHP. I already provided my feedback to your senior support.
@reolink-alyson TrackFlex with floodlight. From Amazon.....
@chopstix Messi or Ronaldo? .... eh he he
@chopstix Motivate him and give him best education.
Reolink should start to close the gap with other brands by introducing more detections such as sound, package, facial recognition and temperature.
@big_ted Let's see the results especially at dark. I have been doing a lot of tests and would say that the detection at day time is awesome, rarely it misses an object. But I won't say the same during the night when it solely depends on its IR. Sometimes both my RLC511WA and E1 OD miss an object every now and then during the night. I asked support to tune the AI detection during the night time when the cam is in quasi total darkness. Otherwise they are doing a good job though we ALWAYs want more and more.... but mostly is software and this won't take long to implement.
Hello,In this chat there are a lot of fantastic ideas and it would be great that these are somehow collected in a table and Reolink support give a follow up say every week. Customers wish to know what is being done on each proposed suggestion or issue. Informing customers that your suggestion will be forwarded to the engineering team is not enough. Customers have to be constantly updated. And one must give some proposed dates of implementation. Reolink engineering team has to be aggressive in implementing new functions and sorting out bugs. Other suppliers takes this seriously and sort out issues quicker. We are here not just to complain but to improve your products and support.
@reolink-fiona We need more selections...60s, 90s and 120s or I would make it selectable between 15 and 180s. After all it's a software timer.
@user_718562609025233_718562609025233 No. I don't have any NVR. I just record on the micro SD.
@reolink-fiona Surely that the team has to prioritize and evaluate their implementation. This is what I do at work. But at least there is the list with the time lines and updates. Listening is not enough. Customers seek action.
I have seen various requests in this community and reddit whereby customers have requested old firmware versions, maybe following a bad upgrade or an upgrade which failed to provide the desired outcome. Contacting support to get the previous firmware may take days and this cannot be the case for security. Therefore it is recommended to have the old firmware of the cameras also available in the download center.
@avperede_213931771191537 From the specs of the POE doorbell, you can see that it can be powered either using POE or 12-24VAC 50/60Hz, 24VDC. For data you can use the ethernet cable.
@reolink-fiona Please include the latest firmware of E1 outdoor in the download centre. Even though there are different hw versions, just add them. How can I know which is the latest version of my E1 outdoor?
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!