Best posts made by joseph_1979

@reolink-fiona Surely that the team has to prioritize and evaluate their implementation. This is what I do at work. But at least there is the list with the time lines and updates. Listening is not enough. Customers seek action.

I have seen various requests in this community and reddit whereby customers have requested old firmware versions, maybe following a bad upgrade or an upgrade which failed to provide the desired outcome. Contacting support to get the previous firmware may take days and this cannot be the case for security. Therefore it is recommended to have the old firmware of the cameras also available in the download center.

@avperede_213931771191537 From the specs of the POE doorbell, you can see that it can be powered either using POE or 12-24VAC 50/60Hz, 24VDC. For data you can use the ethernet cable.

@reolink-fiona Please include the latest firmware of E1 outdoor in the download centre. Even though there are different hw versions, just add them. How can I know which is the latest version of my E1 outdoor?

@reolink-fiona For battery operated cameras they need your support team to make it available for download, but others can be freely added on the website. Of course if it is known that the firmware is buggy then it should be excluded. This saves requests to support team and even allow customer to restore their cameras quicker. I guess that the software engineers did implement a check of the firmware against the hw before the customer applies the upgrade as otherwise it was cause more issues. The less you off-load the more efficient the customer care will be.

@user_636209684303977_636209684303977 Indeed and it will be enriched with more features.

@gmac71624_538988406644942 Do you have the same SSID for both 2.4 and 5G? Try to have distinct SSIDs. I have Argus 3 pro and it is connected to 5G.

@joseph-chircop_497308027822318 Reolink Administrator..........Please take note. Thanks.

@alessiogian_760987134431472 use the Windows or Android client go to networks/advanced and enable https/http.

@icecoolwrx_610440673022001 You really pushed it hard. If it is sealed then there is no way to extract it back. Easiest way is what you stated, to re-insert another one. You should feel a "click" when the sd card is in deep enough. Follow this link https://support.reolink.com/hc/en-us/articles/360020273853-How-to-Install-Micro-SD-Card-for-Reolink-Cameras?gclid=CjwKCAjw-L-ZBhB4EiwA76YzOYIukrx4rJHW8y2TwWS-WedyPVYauNHirrIcKwIq22IMiwjZD2FwohoCVlQQAvD_BwE.

@m-buchhorn_450363664433286 I have already notified support about these but so far nothing has been changed. As you stated, clear, med and fluent have no actual meaning and they have to be consistent. This is something which won't take time to change. Thanks for pointing it again as I have forgotten to follow it.

@chopstix it will be less. Try it out. Stay in motion.

@user_610825237635130_610825237635130 I had the same issue with another model and once upgraded I set the alarm delay and object size and it didn't appear again. Hopefully they will release it shortly.

@reolink-fiona even links to the docs shall be more than adequate. But at least there is somewhere members can search for.

@kimchigun if the cam doesn't detect motion for about 10s it stops recording. Increasing the PIR will enable motion to be detected a bit farther away and so it continues to record on the same clip.

@user_615408209375314_615408209375314 Hereunder please find the fields I was referring to. Ensure you select all the time under timer. Note that this is available for video and image depends upon your selection. You can also store the file in same directory too.

@ivar_360945041924304 I already furnished most of these to Reolink support. In my opinion their next features should be facial recognition, more optical zooming, more automation, rich notification, more security at camera side and more processing power to enhance performance.

@chopstix Some observations:

1. Indeed battery operated cams have only the PIR and the WIFI ccts which are active at all times so as to elongate the battery charge. So the PIR cct has to trigger the bootstrap to run the application to start detection the object type, check non detection zone, start recording if scheduled and activated, check whether a push/email notification has to be send, etc and this entails for time. So if the object passes fast over the FOV then it will be missed and may not even recorded. So the best cams are the ones powered through dc adaptors and POE which are constantly recording and can provide recording priori the event trigger. But again better than having no cameras. Personally, I do not think that tracking is something to add to battery cams but rather would have exploits other features.
2. To have 360 degrees is achieved if you have a full 360 view. This could be two DUOs back to back or having a pentagon type cam with 5 lenses. Nice to have.
3. Camera is able to follow one motion and so important actions may be missed. Hopefully that the cam always retrun to its monitor position and no need of frequent calibration.
4. I have E1 Zoom, E1 OD Pro and TM. the best motion tracking is provided by the TM.
5. Yes, I agree that the 3W is rather low power solar especially if it is triggered often. It needs at least 6W solar panel.
6. Can you rotate the antenna downwards and notice if there is any improvement? I have asked for RSSI indication on the camera and some stats on packets such as loss packets, latency, etc. This helps the user identify issues on the WIFI network. The bars shown are nowhere accurate.
7. What is the recording time set on your camera? I normally set them to max permissible.

@reolink-fiona Please ensure with the team that the firmware will be rigorously tested before being launched to the general public. Recall that members (like Alvaro :)) will be willing to assist in the testing.

@reolink-fiona Would say that with the TrackMix models Reolink has continued to churn out truly innovative security camera products customers have been waiting for. Thumb Up Reolink.