Posts made by joseph_1979

@mamymam2013_465350299701478 v8.14.2 has solved the missing icons bars and has improved the video quality in CLEAR mode. I have upgraded from v8.14.1. I am still testing it and noticed some UI minor issue,

@user_761091515556064_761091515556064 Why not earn to live

@cédric_756173795434660 Which model? Normally the any motion is untagged and we enable person, vehicle and animal detection.

@user_760899788079304_760899788079304 There is v8.14.2. Try it. I have upgraded mine and the missing icons bar and better video quality at Clear mode seem to have been resolved.

@reuven-goldenberg_36887769641 Nobody is anxious to upgrade. I am running v8.14.1. Issue is the poor video quality of their player at Clear mode. But why they don't state what has been fixed, improved, added or removed. Just bugs fixed.

@user_732475412443337_732475412443337 I was sure it was a credential error.

@pamela_760683441246442 Have a look at https://support.reolink.com/hc/en-us/articles/900005185523-How-to-Find-the-UID-of-Your-Cameras-and-NVRs/#:~:text=What%20is%20UID%3A%20UID%20is,able%20to%20access%20it%20remotely.

@user_760894037647498_760894037647498 Segui questa link https://support.reolink.com/hc/en-us/articles/360007008993-Fail-to-Scan-the-QR-Code-on-the-Phone-/?gad_source=1&gclid=Cj0KCQiApOyqBhDlARIsAGfnyMp-nUeMb4gGXqiwaMAeYHdqklRx0jStazA6k9WItfnDC33StsdRAqMaAntHEALw_wcB

@user_732475412443337_732475412443337 I just tried it on my E1 OD Pro and RLC-511WA and it works on both. You have an error in username. Check the credentials.

[
  {
   "cmd" : "SetWhiteLed",
   "code" : 0,
   "value" : {
     "rspCode" : 200
   }
  }
]

Never have the username and password the same. Have a strong password. If someone gets your UID he can easily access your camera.

@dio1975 Yes, RLC-811WA is available as illustrated at https://reolink.com/fi/product/rlc-811wa/?attribute_pa_version=1-pack&lang=en&gad_source=1&gclid=Cj0KCQiApOyqBhDlARIsAGfnyMohx98tusfTZMwd2ZoGrnqpp2Ekf7HIhKqmYCYXxu7rPbbNRU5UXUwaAo9fEALw_wcB

RLC811WA costs 180 Euro. RLC-511WA is no longer upgraded and it doesn't have animal detections, just person and vehicle. But it works well.

Who imports it in UK? Can you buy it directly from Reolink like what I do? I miss Cambridge

@dio1975_457190256263392 In this universe nothing is forever. Even diamonds are not forever . The days have gone when one used to buy items which last years and you find spares for tens of years. I saw a contract where a supplier was bound to provide spares for 20 years from the contract was signed. Today you won't get 5 years.

You will get acquainted and maybe you change your mind. I have the RLC511WA and it's really good. Need to get an RLC811WA and compare.

@mark-santangelo_755888278470908 There is no such feature.

@user_760626662555877_760626662555877 Please send your request to https://support.reolink.com/requests/

@user_760857482866870_760857482866870 You need to submit your request to support on https://support.reolink.com/requests/

@user_759144541978850_759144541978850 Can you capture a trace and check why the file is not being transmitted? You can also verify it yourself by installing the freeware Cerberus FTP server on your PC and see that the mp4 file is ftped correctly.

@tinchotommy_222364008116413 Connect all cameras to POE switch and connect its uplink to the router. Then connect the NVR to the router or POE switch. In this way you can access the cameras directlly through the POE switch and also through the NVR. There are certain features which cannot be done through the NVR. Suppose you want to grant access camera 2 to someone else. From the NVR you cannot do it. Either to all or none. Upgrading is more easier too. Individual emails. If NVR is broken for some reason or another you can still access to the cameras. Don't forget to have a reduandant recording backup like FTP server or on SD installed in each camera. Maybe a UPS powering both the POE switch and the NVR.

@user_588179964772410_588179964772410 Is the UID enabled on the camera?

@qb_6723597436

1. Recent clients seem to have some bugs and customers are rolling back to their previous running version. Even me I have reverted to v8.11.0 as v.8.14.0 had issues with icons bar and low video quality at CLEAR mode.
2. Stand alone floodlight is no longer supported on their Windows and MacOS clients. We can only control it through the Android/IoS application.
3. Do you have any special character in your password? Try a simple one.

@user_760447807074536_760447807074536 Excellent. Sip some good wine and enjoy the recordings :).

@user_756125119496374_756125119496374 You can download the files on your PC. But it takes some time. When SD is mounted on camera you can only play the recorded videos with their Windows/Android client.