Posts made by joseph_1979

@stingray_736374312435858 Check this link https://support.reolink.com/hc/en-us/articles/900000583003-What-is-PIR-Detection-Distance/

I have the Argus 3 Pro, Ultra and DUO 2 and they won't detect person if he/she is farther than 9m at max sensitivity. And of course PIRs are triggered if the object moves across and not approaching. Therefore positioning is quite important.

@user_720647334826202_720647334826202 There was a survey to improve the existing scene mode as per article https://community.reolink.com/topic/6233/survey-on-reolink-app-scene-mode?post_id=23852&_=1695324355660

I have requested to add both schedule and status to the current scene mode. I did also requested geofencing............but I don't think we will see this.

Have a look at https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App/

@manrot_376517035909361 Just go to the specs of the camera and check the protocols supported. For Browsers you need http/https.


From the specs of E1 Pro at https://reolink.com/product/e1-pro/?gclid=Cj0KCQjw06-oBhC6ARIsAGuzdw1fuopOB8JLDefR6Yz2uFPrf_PEWNyI5fd_MNrzfsm3tezzdzxnUEUaAo5rEALw_wcB#specifications

we see that http/https are not supported.

@kristof From the various models I have, the motion tagging feature is only available on live views for Argus 3 Pro and Ultra, TrackMix and DUO 2. In playback mode in clear mode, the motion tagging doesn't work on these models.

@bluc2go_656616439939907 Submit your request to https://support.reolink.com/requests/ Otherwise nobody will hear you :).

@crimp-on_62210811129 It is still in beta version and needs a lot of work. It doesn't work in playback mode and not all AI cams are covered. And I have already told Reolink support that this should have been implemented at source and not at application level. For instance a 30 bucks Wyze camera can do this locally as it should be. Notwithstanding their implementation will create inconsistency. My personal opinion as a customer.

@hipertext1_707555417366699 Kindly submit your request to https://support.reolink.com/requests/

@hipertext1_707555417366699 Can you perhaps elaborate more your requirements? So far nobody has breached the protocol but nothing is absolutely secured in this world. Even Alcatraz was meant to be a super secured prison but three escaped.

@jacklambert I saw the same issues you described at https://www.reddit.com/r/reolinkcam/comments/14efnnx/rlc823a_autotracking_and_patrol_mode_coexistence/

So it seems that they cannot co-exist. In my opinion, this should have been made clear in its specs.

@james-jenner_683177101791235 I never heard anyone having issues to run Reolink client on S23. There is a new Android client v4.40.0.4. Try to upgrade her client and check again.

You may also reach Reolink support on https://support.reolink.com/requests/

@cationexchangecapacity_319602913190091 I cannot include URLs. Go to ebay(dot)co(dot)uk and search for 254653387081. They still have 13 available.

@ss4sgoku_239593250332868 Submit your requests here on https://support.reolink.com/requests/

@ss4sgoku_239593250332868 I can understand you. I did ask for VOIP callouts and to be fully compliant to Profile T (two way audio). I forward lots of ideas and suggestions. It's their strategy of what to implement and prioritised.

Having a push notification instead you will surely miss it. Hope they will prioritise it.

@dgordon42_415060065599711 Good. I design and integrate Telco networks too. Last I did was a fully fletched IMS and did the ATP. It was fun.

@user_692173041451191_692173041451191 Which error message?

@james-jenner_683177101791235 Cat5e is more than adequate (max 100m). It provides a bw of 1G at 100MHz.

@david_391049451880619 Kindly submit your request on https://support.reolink.com/requests/

I cannot help as I don't have an NVR.

@dgordon42_415060065599711 Hi Gordon, I am a customer like you and I do help members based on my engineering and software skills. I have already emailed senior support asking them to increase resources in development and testing. Testing should be done on the whole application and not what had been developed or changed. It has to go through the whole ATP (Test list) for ALL the functions. The application is not that complicated. This is not a Mobile Switching Center with all the interfaced entities. Suffice to say that it took me over a year to test an MSC and migrate all the MSISDNs. But the testing period really paid off as the result was 'Zero Issues'.

I have developed a lot of applications and I did include debugging feature whereby the customer enables it and logs all the events. So it will be easy for me to know what went wrong. Well, I suggest and then it's up to them to see what to implement. I just say it once.

@roy-geraets_628423401263138 Can you confirm that this is the case when you try to connect from another network?

@kristof Correct but only on live clear mode. Not yet available on Playback at least on my Trackmix and Argus 3 Ultra. And on Trackmix it is only available on the Telephoto view. Still need more work to cater for all objects and AI cameras. But they are on it and so we shall see it fully implemented in the near future. Well done guys.