Posts made by joseph_1979

@railfan-arizona_485965826351268 Thanks. As I suspected issue is when connecting with the P2P relay servers. They need to improve the communication protocol.

Keep chasing them.

@ic24338868_704445506318702 Today its available in Europe. And doesn't cover all AI cameras either. But it is still being developed.

@mark_628588886466591 Yes you are right. I misplaced it with the 542WA. So this is a new cam. Do you see any blue/red led lit on the front?

@mark_628588886466591 Reset camera and start again. You need to setup the WIFI again. Ensure there is a 5G Hz strong signal at the canera location.

@user_738593635447006_738593635447006 It has but limited to person detection. There is also non-detection zone too.

@user_592437084483609_592437084483609 Thanks.

@ergomanservices_704492722979564 I would connect all to the RLN36 and use the external alarm to trigger your security system. Once again ensure that what is provided from the RLN36 is compatible with the input of your security system. So get the specs of the triggering method on your security system and ask Reolink support if this is compatible with the RLN36. Ensure yourself that the RLN36 fits your purpose.

Unfortunately the methods (IFTTT to external devices, MQTT, Matter, HTTP request, etc) I mentioned are not yet available on Reolink units.

@reolinkshayla I still have the Argus 2 and they are still working without any issue. From 1080p to 12MP in just 5 years. Who knows where we will be in 5 years time!!

@issom Great. So it's available in the US. In Europe we are still in the 'WAIT' state :).

@james-jenner_683177101791235 They are sealed. I have never seen any LED floodlight with the LEDs chip replaceable.

@drealine_329342379503810 I suggest you to submit your request on https://support.reolink.com/requests/

@ergomanservices_704492722979564 Depends on the features available on the security system you have? RLN16 (NVR) has no external I/P and O/P triggers. These are only available on the RLN36.

Check methods of interfacing on your security system.

@user_721020970066170_721020970066170 I presume you have checked with the download center to ensure you have the latest fw for all entities. Unfortunately I don't have this setup and can't assist. So I kindly submit your request on https://support.reolink.com/requests/

@sam-de-andrade_521565391970471 Currently the cloud service provided by Reolink doesn't allow scheduled recording for person/vehicle/pet/any motion. So each time it is triggered (even outside configured schedule) it will be forwarded to the cloud)

I have seen other members requesting this feature. Kindly submit your request to https://support.reolink.com/requests/

@john_737493699104979 I suggest you to submit your request to support on https://support.reolink.com/requests/

@user_737985620697256_737985620697256 Which model?

@lornarees69_706032712241691 I did revert to v8.12.1 as the icons disappeared when I upgraded to beta v8.13.0

@yursbarngrill_202827611205782 Being a network engineer you would be able to capture a trace on both the PC running the Reolink client and on the network to which one of the NVR is connected to. Since you are on a different network from the NVRs then the flow of the media has to go through P2P Relay servers mostly provided by Azure/AWS. You shall see DNS for the P2P servers and then the client makes requests to each P2P (except some which point to the loopback IP) for each NVR (since your client is connected to the NVRs). Here the client receives a public IP on the P2P server and so a connection is established between the NVR and the P2P server and between the P2P server and your PC running the client. Can you check whether you receive any UDP packets?

You may also try to use DDNS on the NVR and connect using the NOIP domain rather than using the UID (and hence the P2P relay server). I am using the v8.12.1 and have no issues to connect from work.

@crimp-on_62210811129 So only in Asia :). Previously we used to get a link to their google drive and voila'. This feature will reveal the accuracy of the AI detection algorithm. Let's see.

@jacklambert Check with support whether there have been any newer firmware for both cameras. I read somewhere about such issues and I think a firmware has been provided to the customer.

I did upgrade to v8.13.0 but found issues and reverted back to v8.12.1.