Posts made by joseph_1979

@vodkan_410792752525441 So what I can suggest you is to connect its 5V dc adapter to the socket outlet with a timer. The program the timer to switch on for 2 hours daily.

@vodkan_410792752525441 I am not aware that such a skin is available for the Atlas PT. Normally this is hooked to a solar panel. Keeping the camera connected to power supply is not healthy for the batteries.

@enzo_742084099772668 Follow this link on how to reset camera. https://support.reolink.com/hc/en-us/articles/14182908782361-How-to-Reset-Doorbell-Cameras/

Ensure you hear the voice prompt.

@crimp-on_62210811129 This is really old. Ask support to add fw v3.0.0.2629_23082655v3.0.0.2629_23082655 to your profile identified by camera UID. The camera will either update automatically or you do it manually. Here you shall find FTP functionality.

You need to update yourself :). Argus 3 Ultra, Argus 4 Pro, Battery doorbell, etc all have ftp functionality.

@aymen_647614801764433 I have the Argus 3 Pro and does have the FTP functionality. What are the HW and FW versions of your Argus?

@comp-dad_556885575143958 if the camera is connected to the poe switch then add it on the client using its UID. Then add a user account on the camera and give these credentials and the UID to this person. Never pass the admin account.

Note that if the camera is new then you need to use the share menu and here define a new user with lower privileges.

@boyd-s-it_447348353847436 you need to change credentials of the NVR as you have shared with him the admin account.

@jpghts_130129873322119 IR is reflecting back to the camera. Re-position the camera.

@contact-boucher_386043149824149 I don't use MAC. However, at Reddit Reolink community you will definitely find customers using MAC. Just post it there.

@sheep_894296162386164 I don't have the home hub and so i cannot provide feedback. Would you be able to post at Reddit Reolink? There are lots of customers who have the home hub and can assist you.

@user_736098558853348_736098558853348 way back I suggested to add heart beat packets between the camera and the P2P servers/NVR. In the event of x consecutive failed HBs, the user is alerted through an email or push notification. As you stated this is of utmost important.

@user_893674837979346_893674837979346 Submit your request to support @ reolink . com

@user_804138170065073_804138170065073 Still there. Email support on support @ reolink . com

@bmandn_84669625913488 just for a test. Remove the protective zone. Moreover email support to check that you have the recent firmware. Mine is on v3.0.0.2629. I don't have pets to verify it.

@jpghts_130129873322119 under detection/recording/push notification untag any motion.

@ken_197973053927635 Have a look at TP-Link EAP255 outdoor WIFI extender. Up to 200m+.

@office_828784045088998 I have only the powered WIFI TrackMix and it won't do that as you stated. Perhaps you can take it up with support.

@408313508024554 Did you enable any motion? The only two circuits which are always active are the PIR (assumed enabled) and the Mobile 4G module. The application is in cold state and will be run once the PIR has detected an object emitting infrared. Therefore if the PIR is detecting movements and you have only enabled the AI detection, it will still invoke the application to check the object detected and what other functions to perform. Did you enable others or any motion? Normally we only enable person, vehicle and pets.

Unfortunately the fw for battery cameras are not included in the download center. If I were you I will email support especially if the camera is still under warranty. Email them on support @ reolink . com

@reolink-oskar Finally we see the DUO floodlight in 4K. This should be more than welcomed by the customers.

@sibedad I don't have this model and so I cannot comment. I suggest you to email support on support @ reolink . com or come to the Reddit community where you will definitely find customers who have this model.