Posts made by joseph_1979

@user_653336829771814_653336829771814 Go to system and restore it. The WIFI settings are not deleted but all other settings are set to their default value.

Then in the recording untag 'others' and base your detections on persons, vehicles and pets. Set them to 60. On the PIR set the sensitivity to max say 98%. This allows it to be triggered at max range (between 9m and 10m). Set the other parameters like push notifications, max recording to 30s, etc. Similarly in email and push notification, see what object you want to be notified. Always untag 'others'.

As to access recorded videos, do you have the issue when you are on the same WIFI as the camera? Do you have good WIFI signal strength? Is the camera connected to 2.4G or 5G bands? Is it far away? Are there any obstacles? Install ookla speed test on your mobile and connect the smartphone to the same SSID as the camera and at the location of the camera measure the UPLINK speed. It should be at least 10Mbps.

@user_827429727908048_827429727908048 The BOBG5Q9HDV is battery operated. You have to get the 6W solar to keep the battery charged. There is no port settings on this model. It can only be controlled and watched through their clients.

However, BOB4KB6CTB is dc powered camera. In this case you should get the ports settings.

Go to the Info and get the HW and SW versions.

@user_805094830948546_805094830948546 It can be linked to other cameras as illustrated in https://support.reolink.com/hc/en-us/articles/10918544226585/

And yes, you can manually turn on/off the siren by clicking on its icon.

@user_827429727908048_827429727908048 Is this battery operated TrackMix. If so there is no advanced settings and cannot be connected to any surveillance system other than using their client.

@t-maciek_382830390239374 Didn't heard anything on this most requested feature. We asked for matter and MQTT too.

@user_gocamera528 see if you are capable to decrypt it. You will be the first.

@crimp-on_62210811129 Correct. I have reported this to support for quite some time. This is more noticeable if one enables tracking and there is a stationery car opposite the road. So if there is a person then the stationary car is detected too. So far I didn't see any solution from their side.

@user_823135517094120_823135517094120 Did you enable the UID on the camera? You need to use Windows/Mac clients to enable it. Note that this doesn't apply to battery cam. Which model?

@rodp They use the same Audio codec AAC sampling at 32kHz irrespective of fps. fps reducing the amount of data flow at the expense of poor video quality. In my opinion they need to further enhance their player and to be less resource dependent.

You earn reputations by receiving a thumb up or down (cursors near reply) for an answer. Not all customers know this. You just do it because you want to help people based on your knowledge. I do not have any technical docs related to Reolink products but rely on my knowledge I build while attending the universities and the experience I gained in the field (Networking, Telecoms, software development, management, etc). You may ask the admin to see if you can become a moderator. You may need to sit for an interview :)......

@phirephoto_633457091563556 By default the camera gets the IP from the router through DHCP. The same applies for your PC. Once you connect to the WIFI, your PC will be assigned an IP by the router. However, you can assign a static IP to the camera but you need to exclude this from the DHCP assignment.

@user_826435831410838_826435831410838 Ensure that the NVR and the cameras are on the same subnet. It is recommended to have the cameras connected to the NVR through an POE switch(es). This allows you to connect to the cameras directly in the event of a failure of the NVR and that there are features not yet readily available on the NVR.

@jo-butagaz By default they are disabled. Good to hear it is working now.

@jo-butagaz Read this correspondence https://www.reddit.com/r/qnap/comments/10bzl41/comment/j6ge3si/

@s-stoessler_71959255531 Only on camera. Follow the procedure outlined in https://support.reolink.com/hc/en-us/articles/900006968183-How-to-import-APN-information-to-Reolink-Go-PT/

@reocam_448003255267488 There are sites which host this new client. Just do a search for 'Reolink Android client old versions'. I have been using it for weeks now and so far no particular issues (based on the features I normally use).

@rodp It could be that the device on which the client is running doesn't have sufficient resources. By reducing the frame rate, you are reducing the amount of data each camera needs to transmit. This can ease the load on the network and the end device (on which the client is running). This, of course, results in less smooth video output.

@kees-schouten_520844064690363 Try to increase the alarm delay to 2 or 3 seconds.

@nick_26792935116 On Reddit I have seen Reolink admin stating that the standalone hub shall be available in June.

@steve-of-2620_403912276062381 Strange. Try to change it to a simple one (just characters).

@user_817931796336826_817931796336826 Never say busy better to say I am working on it. This is what I used to say to my clients and would definitely provide an upgrade asap. Hopefully they will fix it. I am waiting for the real calling feature :).