Posts made by joseph_1979

@user_803880777650363_803880777650363 what is the upload speed at the home router and the download speed on your smartphone? Ensure smartphone is on 4G or 5G.

@user_771453656916117_771453656916117 Yes you can. Just enable the UID on both cameras (Which I assume they are already set) and add them through the Android client using their UID and the credentials you have used.

@user_630727559069699_630727559069699

Can you paste a screenshot from both versions? I have been using 8.15.7 since it was made available and don't have issues.

@user_830606648905929_830606648905929 Hopefully we shall see it in the coming months. For precise date email support on support @ reolink . com.

@crimp-on_62210811129 That's for X window server. At the client side you need an X window client and at the server an X window server. On the server side we used to enter the command DISPLAY. This shall echo the graphical display on the server to the client. This uses port 6001 and the protocol used is X11. Have you ever used XMING on a windows PC to access high end Linux platforms. I think this is needed by support to access battery operated cams when they need to investigate. I used this method to provide remote support on servers running Solaris and Linux.

Note that on battery operated cam, there is no apache...no https.

When I will be home in a few days I will try to see if I can get the log on screen.

Port 80 should be disabled when http is not enabled. I will take it up with senior support.

@ron-morgenstern_794924005208288 start one item at a time.

@ron-morgenstern_794924005208288 When it comes to the transformer you need yo know the VA, that is the voltage x current. You need to know the current provided at that voltage. So if the secondary voltage is 24V and the VA rating is 24VA then the current supplied is 1A. But if it is 24V and 12VA then the max current is 0.5A.

Moreover 200feet is a bit long and so you need wire with lower AWG (thicker wire) so the voltage drop is low.

@reolink-daisy We do wish to have an increase in the vertical FOV and higher fps in the newest cameras.

@jleung7_664526975243058 But this is how it works. If you activate DND on the smartphone then the push notifications are ignored (unless you override them per appl.).

Push notifications from iphone and iPad are different. Each has a different token from APNS which is forwarded to Reolink message application server. This application server pushed the message for the two tokens to the Apple APNS. The apple APNS has no knowledge that the smartphone has DND activate. So smartphone receives the push message notification and ignores it.

@ron-morgenstern_794924005208288 All you need is a universal 433Mhz wireless controller (from Amazon) with which you can switch on anything such as a strobe/external chime, lights, etc. Have a look at https://www.reddit.com/r/reolinkcam/comments/yzfbqo/modify_reolink_doorbell_to_keep_original_chime_box/

@user_gocamera528 So far nobody was able to hack the protocol used by Reolink. Of course if your friend knows your account username and you enter a simple password 1234 then he will logon and fraud you. But if you don't give him the username (UID) and the password is strong then rest assured that he will spend all his lifetime and won't log in. Activate the option to block user if 3 attempts fail to log on.

@user_833306988003504_833306988003504 This geofencing. So whenever your phone is within your WIFI coverage, it will switch off recording on your cameras. Submit your request to support on support(@)reolink(.)com. The more requests they receive the higher the probability of being implemented. I did submit my request last year. And I suggested if this cannot be implemented then improve the shortcuts to have a schedule and a status.

@ml_812798949916887 Normally when I sent an email to support I get a reply within 48 hours. There was no instance where I had not been answered. Email them again on support(@)reolink(.)com..

@don-gato_805086213865620 Excellent. We try our utmost to assist wherever possible though we are not the product owner....but technically we are quite good :). Enjoy.

@user_813314996531357_813314996531357 Good suggestion. Please submit your request to support on support(@)reolink(.)com

@maz_8193 So if you charge it through the USB and check the charging value, you find it 100%? You are still within the warranty period with Reolink. Send them an email on support(@)reolink(.)com

@denisvandendaele_832654132302042 Please submit request to support on support(@)reolink(.)com.

@don-gato_805086213865620 It is enabled. Can you add the device using the UID shown below the text? What do you get?

Ask your brother to download the Android client and tell him to swicth off the WIFI and add the UID of the NVR. If he is able to add it and able to see the NVR then the issue might be between your ISP and the ISP you are connected to.

Sorry for being late....too busy here with a number of projects.

@workoholicspam_335979423842535 For your request, I suggest you to email support on support(@)reolink(.)com so that they take note.

@vnmd Try to restore it. By restoring all the paramaters are set to their default value with the exception of WIFI configuration. If you still unable to get it operational then email support on support(@)reolink(.)com