Posts made by joseph_1979

@reolink-daisy Many thanks. Can you please check with your colleagues why the subscription to fw upgrades is not working? I subscribed to all fw upgrades for my models and never got an email informing that an upgrade has been released.

@rockjok7_62599473614 If the QR code sticker on the device is lost or blurry, you can still add it by manually entering the UID numbers. In this case, please tap input UID/IP under the scan window, choose UID, enter the UID of the camera/NVR and tap Next to proceed.

@jeff-tuttle Yes, it was implemented as you explained.

@big_ted Nice to see people participating and sharing their experience. The one who did the list of features provided a roadmap to Reolink for the next 5 years. This is what most of us are looking for.

@jmulls_307159895634091 Try to post this request on reddit reolink where there might be members who want to sell such units. I am a member too.

@jmulls_307159895634091 Yes, the DUO 2 have good audio. However, there has been an improvement in the E1 OD Pro in their latest firmware. But still there is still some underwater effect especially at low frequency. I informed support to improve it.

There is the DUO 3 now but I don't have yet one. However, I haven't seen any complaint on the audio other than the FOV is lower than that of DUO 2.

Ensure that before you purchase you know exactly your requirements. Thereafter go through the specs of the camera.

@jmulls_307159895634091 I confirm that I have the same audio issue with E1 Zoom and E1 OD Pro. Lately I got an RLC811WA and the audio was merely similar to the E1. It was improved a bit through a new fw but cannot be improved further. They need to improve the microphone circuitry or at least leave the same cct implemented on RLC511WA, Trackmix, DUO 2, etc.

@perriswood_823958003458250 Which cameras did you purchase? Are you using the recent Windows client v8.15.7?

If WIFI follow this link https://support.reolink.com/hc/en-us/articles/900004582323-How-to-Initially-Set-up-Reolink-WiFi-Cameras-via-Reolink-Client-With-LAN-Port-and-Without-Voice-Prompt-New-Client/#:~:text=Launch%20Reolink%20Client%2C%20and%20click,does%20not%20show%20up%20immediately.

And if you have the Android client, then follow https://support.reolink.com/hc/en-us/articles/900000518883-How-to-Add-Reolink-Camera-or-NVR-to-Reolink-App/

@user_838347292926089_838347292926089 bluetooth driver not included in the embedded Linux. Submit a request to support.

@user_834458668150999_834458668150999 Can you connect the camera to smartphone hotspot and see if you have the same issue? I still have 2 Argus 2 and never had any issue.

@user_838197611200748_838197611200748 Read my threads in https://community.reolink.com/topic/6726/unable-to-access-reolink-ip-cams-from-different-vlan

@user_635667268984833_635667268984833 I would rather opt for an NVR rather than the iCloud. In the icloud you can only have recordings for certain time. If I recall correctly not longer to 24s. The cloud is mostly for battery operated cams since there is no ftp functionality. Just storing the clip on their internal SD. However, they have introduced the hub which shall download the clip to its internal storage.

https://support.reolink.com/hc/en-us/articles/360007808214-Can-I-Adjust-the-Length-of-the-Cloud-Recordings/

@user_837930718695567_837930718695567 I do not see any angle of rotation in the command parameters. I suggest you to set presets and select them.

@reolink-daisy Hope we get more details on its mode of operation so we can support members.

@petegib_837719812001983 Have a look at https://www.reddit.com/r/reolinkcam/comments/1dk9w9k/reolink_app_v446_released_nvrs_now_support/

@user_837984829792417_837984829792417 Try to install DirectX redist.

@user_715874138988770_715874138988770 if still under warranty they will replace them.

@novakat77_532037923430533 If you lower the speaker volume you will not hear anything as illustrated below.

@user_827770189607062_827770189607062 I don't have these units. Email support on support @ reolink . com and ask them.

@simes-tgi_801557520593052 I didn't see anyone complaining about this on Argus PT ultra. And do you have the same issue if you try to download it through the iphone or Android smartphone?

I suggest you to email support on support @ reolink . com