Posts made by joseph_1979

@boyd-s-it_447348353847436 you need to change credentials of the NVR as you have shared with him the admin account.

@jpghts_130129873322119 IR is reflecting back to the camera. Re-position the camera.

@contact-boucher_386043149824149 I don't use MAC. However, at Reddit Reolink community you will definitely find customers using MAC. Just post it there.

@sheep_894296162386164 I don't have the home hub and so i cannot provide feedback. Would you be able to post at Reddit Reolink? There are lots of customers who have the home hub and can assist you.

@user_736098558853348_736098558853348 way back I suggested to add heart beat packets between the camera and the P2P servers/NVR. In the event of x consecutive failed HBs, the user is alerted through an email or push notification. As you stated this is of utmost important.

@user_893674837979346_893674837979346 Submit your request to support @ reolink . com

@user_804138170065073_804138170065073 Still there. Email support on support @ reolink . com

@bmandn_84669625913488 just for a test. Remove the protective zone. Moreover email support to check that you have the recent firmware. Mine is on v3.0.0.2629. I don't have pets to verify it.

@jpghts_130129873322119 under detection/recording/push notification untag any motion.

@ken_197973053927635 Have a look at TP-Link EAP255 outdoor WIFI extender. Up to 200m+.

@office_828784045088998 I have only the powered WIFI TrackMix and it won't do that as you stated. Perhaps you can take it up with support.

@408313508024554 Did you enable any motion? The only two circuits which are always active are the PIR (assumed enabled) and the Mobile 4G module. The application is in cold state and will be run once the PIR has detected an object emitting infrared. Therefore if the PIR is detecting movements and you have only enabled the AI detection, it will still invoke the application to check the object detected and what other functions to perform. Did you enable others or any motion? Normally we only enable person, vehicle and pets.

Unfortunately the fw for battery cameras are not included in the download center. If I were you I will email support especially if the camera is still under warranty. Email them on support @ reolink . com

@reolink-oskar Finally we see the DUO floodlight in 4K. This should be more than welcomed by the customers.

@sibedad I don't have this model and so I cannot comment. I suggest you to email support on support @ reolink . com or come to the Reddit community where you will definitely find customers who have this model.

@divingdarin_820567688605928 No need. Just enable UID and voila'.

@fontaineber_890033943597238 This is only available on the wired WIFI cams. Good suggestion. I suggest you to submit your request to support on support @ reolink . com

@reolink-oskar If you implement IFTTT on all your products then it would be easy to invoke other cameras to be triggered and start recording. If you intend to implement this on the NVR or the hub, recall that not all customers have these units. So one has to implement it in a way that it may be used in most scenarios as described.

We still lack a lot of features we have requested. Re-introduce smart plugs and standalone spotlight.

@reolink-oskar Thanks for the products you have launched so far. We are awaiting for more innovative products with features which shall make them unique. One of the features we have been waiting for a year is a PROPER calling feature on the doorbell using VOIP or XMPP. Another one is facial recognition and more enhancements and stable clients.

@reolink-cam_813700743893181 There is no order. However, I will first update cameras and then NVR.

@adelphiauk To get a reply from Reolink, I suggest you to email them on support @ reolink . com. I don't have an NVR. I use ftp and HA.