Posts made by joseph_1979

@wisemanjaw Agree. We have been telling them to have the application check the fw of the connected cameras and if a new one is available it shall prompt the user. I don't know the reason why this has not been implemented from day 1. This is readily available on competitors application.

@wisemanjaw Nothing to worry about. Those are the P2P relay servers provided by AWS. Read my explanation of how cameras are accessed at https://community.reolink.com/topic/87/how-does-the-reolink-uid-actually-work/2?post_id=22657&_=1744797299000

@user_709297619894472_709297619894472 Rather than locking can you block its mac address on the farther AP?

@tdebrabandere_377655314296973 I have the Argus PT Ultra connected to the Home Hub Pro and never had any disconnections. The WiFi signal is quite strong at the camera location and I am using 5G.

Try to use 2.4G band and check whether the disconnections dissappear.

@rog_610045520646206 Have a look at https://support.reolink.com/hc/en-us/articles/360004384713-Guide-on-Integrating-Third-Party-Cameras-with-Reolink-NVRs/

@todd-b_937478172274832 Have a look at https://support.reolink.com/hc/en-us/articles/900000431446-How-to-Set-up-Continuous-Recording-on-SD-card-Reolink-NVR-and-Home-Hub/

Under camera recording, you should have continuous recording schedule.

@user_911353752531093_911353752531093 That's the way PIR functions.

@user_744973684297915_744973684297915 The auto update doesn't work. They have to push the fw to your UID.

So you need to upgrade it manually. You have to transfer the downloaded file onto a USB. The procedure is simple and you have to be on-site.

Follow the procedure outlined in https://support.reolink.com/hc/en-us/articles/34817575507481-How-to-Manually-Update-Firmware-for-Reolink-Devices/

@david-a_371159357874379 have a look at https://support.reolink.com/hc/en-us/articles/900000643986-How-to-Set-up-the-Pre-Motion-Recording-via-Reolink-PoE-NVR/

Depends on the camera. Altas has the pre-recording.

@mamymam2013_465350299701478 indeed it's hard to build trust and reputation but can be destroyed in seconds. Once destroyed you won't get it back no matter what you do.

@kimchigun that's what cost cutting yields to. AI support is nowhere near to well-trained human.

@kimchigun This is available on Home Hub Pro. You have start and end date, device and event type. The issue here is in the event history you can only view in fluent mode. Should be extended to watch in clear mode.

@hodi_693059887173885 I did the upgrade and I noticed this too. I had to switch off the HDR as I was getting flickering of a street light lamp. The anti-flickering parameter didn't help. You may open a ticket with support.

@user_666830062862355_666830062862355 because it drains more current when IR lights are on.

So you used a different port and location and still heard the noise? If this is the case that the cam is faulty and if still under warranty ask for a replacement

@user_666830062862355_666830062862355 Seems to be power related. Would you be able to get it down and test it in a dark room and connect it to a different poe port?

@user_744973684297915_744973684297915 Depends on the HW version of your NVR. Check it out at https://support.reolink.com/hc/en-us/articles/900000602543-Comprehensive-Guide-to-Reolink-NVR-Hardware-Versions/

Go to their download center and check the latest firmware. If newer then upgrade it.

@rafał-ligęza_320858105589990 use one stream, the sub stream only. Try to lower the resolution and check again the cpu usage.

@user_935060988358828_935060988358828 They use proprietary protocol on battery operated cams and so they can only be accessed through their clients. No http/s.

However, you can access the battery cam through the Home hub which is required when one needs to interface them with Home Assistant.

@walders Indeed it is. They really need to improve their software both from features and stability aspect.

If your WIFI is better then use your WIFI and disable the one on the Home Hub. That's what I did on mine.

@walders Re: point 2. Reolink are aware of this and stated that they shall provide a fix in a fw upgrade of the Home Hub. So for the time being leave it as standalone.