Posts made by joseph_1979

@jfcouture007_645096358552133 I assume that after you change the settings you click on SAVE.

Just a test. After you do the change and save, try to reboot the camera. Check that the resolution didn't change.

@sams-sealcoat-and-striping-llc_757408999772347
Well there is a reason for placing Solar Panels in northern hemisphere towards the true south (and in the southern, true north). Usually this is the best direction because solar panels will receive direct light throughout the day.

There are a number of factors influencing the charging of batteries amongst of which is temperature. Batteries stops charging when the temperature is below 0 C. I will not delve in the chemistry....

Moreover if the camera is in high traffic zone then the solar panel current output may not be enough to charge it. You may say, well I will install a higher wattage solar panel. This won't solve your issue as the charging current is limited by the circuit on board of the camera. The solution would be, if possible, to replace the battery cameras with plug in models (POE or plug in). Battery cams are better than having nothing but for optimal security one opts for POE. No disconnection, 24x7 recording, immediate log on, etc.

If I am correct you seem to have a 4G cam and a battery cam. In case of the 4G ensure you have good 4G signal with upload speed of at least 12Mbps. And when using your smartphone ensure your download speed is at least 12Mbps. On 3G you shall experience issues as the bandwidth is much lower.

For the WIFI cameras ensure that the signal is strong and the upload speed at the camera location is at least 12 Mbps. You may install ookla from playstore and check it out. If your camera is connected to 5G then try to connect to 2.4G band. This has lower wavelength and subsequently longer range.

@reolink-oskar It's really plug and play. However, we would like to see more features added to the HHP. I already provided my feedback to your senior support.

@cle_911680035188990 I agree that the title is misleading. It should read... some advantages of having a HH with battery cams.

Opt for high endurance SD.

@user_918371380109526_918371380109526 Normally it refers to the device. I do not see any issue if you use the 33ft 20awg extension cable. I have a battery camera with the solar panel connected to an extension cable of 8.5m and it is always fully charged.

@onlooker_890638347890931 I know what is BMS and as stated the charging current is set by the charging cct within the cam. Even though you see it 100% charged, it is not 100%. To prolong the life of lithium batteries, they are normally charged to 80%. No need to delve further.

For all battery cams, there is a delay of say 6 to 10s. Only the PIR and the WIFI ccts are consuming current. Application is in cold state. This is triggered once PIR detects an object ot the WIFI cct detects a preamble message. Battery cams is better than having nothing. For prompt reply one has to opt for POE.

@user_620089981972582_620089981972582 I was 100% sure it was the problem on your WIFI network. So the entity serving your doorbell is not access point but rather a WIFI repeater. Normally we refer to access point if and only if it is connected to the router via ethernet. So you have a repeater connected to an access point. If you are unable to have a cable to the doorbell or to this WIFI repeater (which can be converted to Access Point) then I suggest you to get a long range WIFI repeater such as the TP link RE650V2. I have this WIFI repeater and have no issue with it. This is at the back of my house catering for the garden and I cannot wired it to the central router.

A side note. I wish Reolink add high gain antenna to their WIFI cameras. Most of my cams are WIFI as I hate cables being cleated or passed through plastic trunking. I don't want to do any trenches in the walls.

@user_620089981972582_620089981972582 Good.

@user_766834819485911_766834819485911 J'ai supposé que vous aviez formaté la SD. Vous devez activer l'enregistrement continu via l'enregistrement/le calendrier/l'heure et enregistrer.
Il est recommandé d'utiliser du SD haute endurance. 

Vous pouvez tester la SD en la branchant sur le PC et en exécutant un programme comme H2testw pour la tester.

@onlooker_890638347890931 It is the battery charger that controls the charging current, not the chargers power supply. In most lithium battery powered devices the charger is integrated into the device itself, and using a higher amperage power source has no effect on the charging current whatsoever. Devices where you can set the charging current as you wish, like radio controlled models, but those are in the minority.

@user_620089981972582_620089981972582 Would you be able to get the WIFI doorbell inside and connect it to the router? Use both WIFI and eth connectivity. In this way we eliminate the access point.

@user_620089981972582_620089981972582 Check whether the satellites go out of synch. Is it possible to have distinct SSID for 2.4G and 5G? If yes then connect the doorbell to the 2.4G band. If you have the preference WIFI band then set it to 2.4G and restart cam.

@rainman This is an old problem with FE-P v1. I suggest you to open a ticket with support.

@onlooker_890638347890931 Depends how much it is triggered. Once I tested an Argus 4 Pro on an intense traffic road and it didn't cope.

@chopstix At least fixed :).

Issue is still at the sw dev team. Apart from this I have a WIFI stability problem on the RLC-811WA. I am getting choppy audio and freeze frames. Camera is less than 3m away from the WIFI access point and 1 m below it I have the battery doorbell which is quite stable. This issue arises because they are using TCP rather than UDP for local transport. To the best of my knowledge live streaming/audio is mostly transported over UDP.

@chopstix So we got through same problem. I opened a ticket. I will ask for an update.

@chopstix If you set the WIFI Band Reference to only 5G and then you change the WIFI connection to 2.4G then it will not connect to the 2.4G. It won't even try to connect to the 5G. This was my scenario. This is a bug for me and I did report it.

@reolink-oskar With HHP I would add the Argus 4 Pro, the Argus PT ultra and the Argus 3 Ultra. Perfect match.

@reolink-oskar We really miss Wild Life. Awesome video.

@chopstix That's the design now.... it works as designed... their usual answer. I had similar issues with big suppliers and then I withheld support payments.