Posts made by joseph_1979

@reolink-alyson Looking forward to see how accurate this AI video search is. Following this we hope to see face recognition.

@reolink-alyson Any date when we shall see this on the NVR/HHP?

@colin-grimshaw_430254205366491 Yes, a number of customers have complained about the low audio level. See https://www.reddit.com/r/reolinkcam/comments/1lvo8j9/cx810_mic_gain_too_high_on_new_camera/

Older RLC cams have better audio. We told them to improve it and add gain control to the mic cct.

@user_970331172204733_970331172204733 If you have connected the POE camera to the POE NVR ports then the scene mode applies to all cameras. However, if you have connected the cameras through a POE switch to allow direct communication then with the scene mode you will be able to do what you want. With such approach you have more flexibility with the camera options.

@reolink-alyson There are other icons when the user sees the cameras on the application. Would you be able to provide a description of each? Thanks.

@kimchigun this should be the solution.

@kimchigun Definitely. One correctly dimensioned UPS for router and poe switch.

@czp_609875358003264 would you be able to draw a sketch of your network including switches and router? Include cams too.

@kimchigun It only supports the professional models. You need to ask the admin. I am a customer like you.

@normyanke_375871773016277 Can you provide screenshots? Is this on Android or iOS?

@vincent_814562503586020 The more requests they get the more we see it implemented.

@alfonsobonzo_963967896047829 We have already raised this with support. Camera should honour the non detection zone even when tracking or patrolling. I have this issue with Trackmix.

@csontikka_887597240008912 I suggest you to post this at Reolink Community on Reddit. The Reolink/HA integrator StarKiller will reply to you. Doc related to Reolink/HA integration can be found at

https://www.home-assistant.io/integrations/reolink/

@jebarson_972665664467097 We have been asking to add status and schedule to the scene mode (shortcuts) for quite some time. This can easily be implemented on the NVR/HHP.

@kimchigun On their website (https://reolink.com/product/elite-floodlight-wifi/?srsltid=AfmBOor68-R7iD-whN5q-2DVUGbrnQm0KeDnXhcKAsvblYwKd3NrQGat) we see the WIFI version. It makes sense to have the POE+ (>20W) version.

@user_967761955217576_967761955217576 You need to email support and they will provide you with a beta FW which will allow the integration of the chime to the Home Hub Pro (HHP). I have got it and added the battery doorbell to the HHP. Then I started to get alerts 'Doorbell went off-line' quite often. The WIFI signal at the battery doorbell is very strong and prior to connecting it to the HHP I never had any issue to connect to it. So I decided to delete it from HHP and leave it in standalone until they provide a stable solution. Moreover, when I connect it to the HHP I lost the rich message notification. Hopefully they will add it in the next upgrade.

@jonathan_853599985869010 You need to email support to push you the fw which will allow the integration of the Argus 3 Ultra with the Home Hub. Provide the HW and FW version plus the UID. My Argus 3 Ultra is running v3.0.0.3492_24052209

Note that the fw update doesn't work from the camera.
.

@simone_940990992965785 Allora devi sperare ed aspettare :).

@user_972515934613676_972515934613676 Open a ticket with support.

@user_964832316215492_964832316215492 Email support and ask for the beta fw for the Home Hub Pro.