Posts made by joseph_1979

@jtchil0_907126660792492 Normally we also install a plug in camera to cover the main entrance which shall have person/vehicle/animal detection.

@gailsmule_905391527133360 Install Netspot from Playstore on your Android smartphone and check the signal strength of your WIFI 2.4G and 5G bands at the location where you wish to install the camera. If it is less than -70dBm then you are fine otherwise you shall encounter communication issues.

• -30 dBm to -50 dBm: Excellent signal.
• -50 dBm to -60 dBm: Good signal.
• -60 dBm to -70 dBm: Fair signal.
• -70 dBm to -80 dBm: Weak signal.
• -80 dBm to -90 dBm: Very weak signal, possibly no connection.

This application allows you to check if your neighbours are using the same channels as yours and this will cause interference. You can change the channel from your router.

@user_921292635025597_921292635025597 These cameras are not meant to read LNP especially during the night. And if the camera is speeding (over 15Km/Hr) by the the time it starts to record the object is already out of the FOV. Ensure that the road is decently lit during the night and the camera is nearer to the object. The IR lamps in most cameras would just reflect off the registration plate making it unreadable.

If you really want to have the number plate of every vehicle passing then you need to have a more expensive camera with higher shutter speed, optical zoom, WDR and higher fps. If you have a plug in camera (POE or DC powered) then you can stream (ONVIF) to BlueIris and check its number plate reading algorithm.

I have this camera too and this issue occurs both in B/W and color (when exposed to bright light) mode. Hopefully they will correct it in an upgrade.

@k5map_863223247839380 Just enable ONVIF from the camera side and then configure it on HA,BI, etc. It's fairly easy.

@oakmont_633419891937300 I still will opt for a separate POE switch than using the internal software switching method. If NVR fails then you will lose communication with the cameras.

@chopstix Using our time to assist wherever possible. We use our experience and engineering skills.

@chopstix it is rather difficult to state why it stopped streaming to 2 PCs without knowing the network configuration and if the client was experiencing leaking memory or conflicts with other services.

Best option is as you stated to open a ticket and support will ask customer to forward logs.

@alexopth1512_245527657816316 Maybe you have unifi protect on. Check this link https://www.reddit.com/r/Ubiquiti/comments/1hdaw1l/how_to_add_reolink_onvif_cameras_to_unifi_protect/

@reocam_448003255267488 You can read more at https://support.reolink.com/hc/en-us/articles/900000603563-Introduction-to-the-Default-User-and-Password-of-Reolink-Cameras-NVRs/

@daljit_695428348211455 I don't have Alexa. I suggest you to ask support.

@weiliang I have already suggested these ideas to Reolink. The purpose of the cameras is to provide security but at the same time they should be secured. Apart from encryption, we need to have location tracking (add GPS) and HB mechanism (inform customer when x HB packets are missed out) even when they are in standalone. Not everyone has HHP/NVR. I even asked for SIP client and sound detection. These are few suggestions from the numerous I suggested to support.

Let's hope one day we see them.

@jfcouture007_645096358552133 I assume that after you change the settings you click on SAVE.

Just a test. After you do the change and save, try to reboot the camera. Check that the resolution didn't change.

@sams-sealcoat-and-striping-llc_757408999772347
Well there is a reason for placing Solar Panels in northern hemisphere towards the true south (and in the southern, true north). Usually this is the best direction because solar panels will receive direct light throughout the day.

There are a number of factors influencing the charging of batteries amongst of which is temperature. Batteries stops charging when the temperature is below 0 C. I will not delve in the chemistry....

Moreover if the camera is in high traffic zone then the solar panel current output may not be enough to charge it. You may say, well I will install a higher wattage solar panel. This won't solve your issue as the charging current is limited by the circuit on board of the camera. The solution would be, if possible, to replace the battery cameras with plug in models (POE or plug in). Battery cams are better than having nothing but for optimal security one opts for POE. No disconnection, 24x7 recording, immediate log on, etc.

If I am correct you seem to have a 4G cam and a battery cam. In case of the 4G ensure you have good 4G signal with upload speed of at least 12Mbps. And when using your smartphone ensure your download speed is at least 12Mbps. On 3G you shall experience issues as the bandwidth is much lower.

For the WIFI cameras ensure that the signal is strong and the upload speed at the camera location is at least 12 Mbps. You may install ookla from playstore and check it out. If your camera is connected to 5G then try to connect to 2.4G band. This has lower wavelength and subsequently longer range.

@reolink-oskar It's really plug and play. However, we would like to see more features added to the HHP. I already provided my feedback to your senior support.

@cle_911680035188990 I agree that the title is misleading. It should read... some advantages of having a HH with battery cams.

Opt for high endurance SD.

@user_918371380109526_918371380109526 Normally it refers to the device. I do not see any issue if you use the 33ft 20awg extension cable. I have a battery camera with the solar panel connected to an extension cable of 8.5m and it is always fully charged.

@onlooker_890638347890931 I know what is BMS and as stated the charging current is set by the charging cct within the cam. Even though you see it 100% charged, it is not 100%. To prolong the life of lithium batteries, they are normally charged to 80%. No need to delve further.

For all battery cams, there is a delay of say 6 to 10s. Only the PIR and the WIFI ccts are consuming current. Application is in cold state. This is triggered once PIR detects an object ot the WIFI cct detects a preamble message. Battery cams is better than having nothing. For prompt reply one has to opt for POE.

@user_620089981972582_620089981972582 I was 100% sure it was the problem on your WIFI network. So the entity serving your doorbell is not access point but rather a WIFI repeater. Normally we refer to access point if and only if it is connected to the router via ethernet. So you have a repeater connected to an access point. If you are unable to have a cable to the doorbell or to this WIFI repeater (which can be converted to Access Point) then I suggest you to get a long range WIFI repeater such as the TP link RE650V2. I have this WIFI repeater and have no issue with it. This is at the back of my house catering for the garden and I cannot wired it to the central router.

A side note. I wish Reolink add high gain antenna to their WIFI cameras. Most of my cams are WIFI as I hate cables being cleated or passed through plastic trunking. I don't want to do any trenches in the walls.

@user_620089981972582_620089981972582 Good.

@user_766834819485911_766834819485911 J'ai supposé que vous aviez formaté la SD. Vous devez activer l'enregistrement continu via l'enregistrement/le calendrier/l'heure et enregistrer.
Il est recommandé d'utiliser du SD haute endurance. 

Vous pouvez tester la SD en la branchant sur le PC et en exécutant un programme comme H2testw pour la tester.