Posts made by joseph_1979

@reolink-alyson Can we please have the change log? Thanks.

@colin-grimshaw_430254205366491 Have a look at https://support.reolink.com/hc/en-us/articles/6597368572441-How-to-Set-up-Object-Size-via-Reolink-App/

@mamymam2013_465350299701478 Unfortunately this is the only way to get something done in today's life. And if not performed then let it go especially if it may impact your mental health. Sometimes not worth it. There are lots of alternatives.

@mike-malapascua_404434358124791  I have no knowledge on this NVR. However, I suggest you to post this at Reolink community at Reddit where you will surely find someone using this model.

Remove spaces as the site doesn't allow me to add links.

https : // www . reddit . com / r / reolinkcam /

@scott-d_413756800020640 Personally I use their Windows client for configuration and a quick look. This client is not meant to be used as an NVR to record from their cameras.

@big_ted I did the upgrade and found out that the configuration wheel of a number of standalone cameras have their configuration wheel missing. These cameras are connected through their ethernet port. So I had to delete and add them again. If, however, the camera is connected to the HHP then it is fine.

No need of a change log :). They really need to improve in both software features and stability if they want to stay competitive in the market. It is not about quantity but quality. It takes years to build trust but it takes seconds to break it.

@user_796300649705702_796300649705702 You can Buy this cable from Amazon.

Add https: // amazon . com to the below as the site doesn't allow me to insert links.

/dp/B01MUG7L1V?&linkCode=sl1&tag=appexperts01-20&linkId=05444d84a9e883e5aaac43ecfd88e7b2&language=en_US&ref_=as_li_ss_tl

or if you have a POE switch, you can use this splitter

/dp/B01DOSOCEE?ref=cm_sw_r_apan_dp_0V6YYC5Q9V1QX6S5YHDG&ref_=cm_sw_r_apan_dp_0V6YYC5Q9V1QX6S5YHDG&social_share=cm_sw_r_apan_dp_0V6YYC5Q9V1QX6S5YHDG&starsLeft=1&skipTwisterOG=1

@issom They should have sorted it out at program level. At Reddit you find experienced members who are very helpful. I am there too :). Thanks to share it here.

@mandy_977783715094766 Delete camera from Home Hub Pro. Go to recording of the camera and disable continuous recording. Enable motion recording using person, vehicle and pets and untag any motion. You need to save the settings. Log off/on camera, enter the recording menu and check that the settings are as you have left them. Then connect it to the HHP.

@colin-grimshaw_430254205366491 I suggest you to make the non-detection zone a little bit bigger and remove 'any motion' detection and base your triggering on persons, vehicles and pets. I have seen similar complaints. Maybe using the object size may help. At the same time I will open a ticket with support.

@reolink-cam_813700743893181 Procedure is correct. That's bytes per second. Max is around 8M bytes per second. You may transfer to the USB stick but you need to access the NVR UI.

@andre_148322405413012 https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.19.6_0.exe

@mamymam2013_465350299701478 I haven't been asked to test any pro cameras. Whenever I am given one I do rigorous testing and provide feedback. Then it is up to the dev team to take action.

@user_975726620733642_975726620733642 It seems that the Argus 4 Pro is connected to the Home Hub. When a camera is connected to the HH, the flip vertical and flip horizontal are no longer available.

I suggest you to take note of the UID of the Argus 4 Pro and recall the credentials used to log on the camera when it was in standalone. Then delete it from the HH and fix the image orientation. Then add the camera again to the HH using its UID.

@user_782828081017023_782828081017023 They use different repositories and the one used by cameras is never populated by any fw unless they want to push it. We have been asking for this for quite some time and should be available for all their products. Every 3 months I email support to check whether there is any newer fw for battery operated cams. And on the website we want a history of the fw added rather to check one by one. This is very basic.

@user_972866311930034_972866311930034 We stated here under topic 'v8.19.5 client' that this client has a number of bugs one of which is audio during playback. They have released v8.19.6 and the audio at playback is back again.

@mamymam2013_465350299701478 I have never came across any engineer from Reolink at Reddit, here or facebook communities. These are all managed by moderators who are customers and have no access to documentation. Our answers are based on experience and the knowledge we built through our education. And we do it voluntarily as we love support others wherever possible.

@mamymam2013_465350299701478 In the past I have developed a lot of applications and never had such issues. I used to dedicate substantial time for testing and including logging so if a bug occurs I get the logs from the client and investigate what went wrong. In a day I provide a solution. I would say...those were the days. Today they are merely on the same wavelength. This generation is totally different.

@reolink-cam_813700743893181 I have around 20 cameras and none ever had been automatically updated. Even for the Altas 2K I had to ask support to push me the recent firmware. This is my personal experience. But I read in other communities that sometimes Reolink push fw. By default I am not that lucky :).