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@robin-thevenet_300768852820175 A couple hours ago I restored the cam again and redid the settings. Got in my truck, drove by the cam several times. It detected/recorded the truck, started to center it in the frame with auto tracking on but didn't follow it left/right even at low 4 mph. Back in the house, the app has been notifiying me of other vehicles passing by. It actually tracked a few times following cars. So it's inconsistant tracking vehicles. I wonder if it's the color of the vehicle, angle of the sun/shadows, whatever. Will let you all know how if performs in the next days/weeks. Reolink replied to my support email. I have confidence they will improve/fix this cam.
@burkm_172321696190677 I use android app 4.28.0.8 and record to SD cards. I have a 823A and installed the new v.3.1.0.804 firmware three days ago. The new firmware is supposed to auto track both horizontal and vertical. I have not tried the object size, detection zone, alarm delay, pet detection settings. They are unused. It works OK with human tracking. The vertical function works as the cam centers a person in the middle of the frame. The cam detects/records a person walking left/right past my house on the sidewalk great. The cam can track a person walking toward my front door up to about 4 feet from the cam then the cam then looses track of the person. The cam can't track someone walking close/directly beneath it. The big problem is I can't get the vehicle auto track to work with the new firmware. The cam detects/records a moving vehicle and tries to center the vehicle in the frame. But it fails to track the vehicle going left/right. My settings: motion detection 41, sensitivity person and vehicle each at 88, auto tracking on for both person and vehicle, camera recording on with schedule on for person vehicle, push notifications on with schedule on for person vehicles. The 823A is about 40 feet from the street. I drove past my house about ten times at 3 mph, 10 mph, 15 mph. The 823A detected the truck and started recording, but it did not follow the truck at all, even at the very slow speed. The old firmware did follow vehicles if they drove by slow, but could not keep up if cars drove by faster like about 15-20 mph. I tried resetting the camera but it didn't change it's inability for follow vehicles. Last night I set the motion detection to 50 and the person vehicle sensitivity to 100. I got a lot of false vehicle detections/recordings where I could not see any movement at all in the clips. There are a couple of neighbhors cars parked in the street, not moving but the IR light is reflected back to the camera by the taillight plastic. I [censored]ume the cam thinks its a moving car and starts triggering events even though the cars aren't moving at all? From now on I won't have the sensitivity so high. But with my 823A the main problem is I can't get the new firmware to track vehicles. I'd rather have the old firmware back that could track vehicles without the vertical tracking feature. I started a support ticket. I really like the 823A. It's a great camera, the best in its price range by far. I trust Reolink will fix the firmware and improve it with updates. Meantime I'd rather have the old firmware back but it's not on the Reolink download page. I'm not the only one with this issue. Another user posted the same problem on Reddit. I'm still a big fan of Reolink.
@metal-me_488723804848306 I doubt it will communicate with a lock. Maybe a future model will.
Just noticed the 823A is in stock and at a discounted price. It's a great camera.
@trrombley_104879498739842 I agree. Even though quality license plate reader cams are expensive, if Reolink made one, I'd buy it. Tell your clients such cams cost big bucks.
@vince_268221728088244 I posted a couple pics on the official Reolink Reddit forum, do a search. There are several videos on YouTube, do a search for 811A there. A good YouTube video is The Hook Up channel and his video "The Truth About Reolink Cameras." He compares Reolink to other brands. If you want color night vision you either need your own floodlights with several thousand lumens or built in white lights in the camera so you don't rely on IR. I don't know of any dome cams that have built in white lights. But please don't expect home security cameras to be clear enough at night to identify a face when someone is moving, like jogging, there will be blurring. By default brands lower the frame rate at night to let more light into the lens which reduces clarity. No brands I know of in the $100-$200 per camera range can capture pics good enough to ID a face beyond roughly 20 feet at night. Color night vision is good to ID vehicle color to help catch a bad guy. Reolink does not have the best night vision, but for it's price, overall value, all the features you get, it's a great brand IMO. I like my Reolinks.
@vince_268221728088244 Reolink has 8MP POE cams with spot lights and color night vision, one is the 811A. It's a great camera, I have two. It's on their product page. It was released last summer.
@beuford318_472950590509208 Lift a bottle, cheers to Reolink, I'll drink to that!
Hoping for new firmware for the 823A with auto tracking both horizontal and vertical so the cam can follow someone walking underneath it. It's a great camera, I really like it!
@rlsbf99_472873731580105 The technology and firmware needed to read license plates is expensive. There are dedicated license plate reader cams available if you want to spend hundreds or over a thousand dollars each. They are used at bank and government facilities, toll booths, etc. but none in the budget price range most homeowners want to spend. You just can't get Cadillac features at cheap car prices. I like my Reolink cams, great value IMO.
Some buy plastic junction boxes for electric wires and use them to hide the cable. You can get them at hardware stores. There is a YouTube video by LifeHackster that shows how to to this.
I have an E1 OD and just got a 823A. The E1 is not capable of looking straight down below itself, the 823A can. The 823A is mounted on my garage corner. It auto tracks left/right, right/left but It cannot track below itself, it stops following someone when they start to walk under it. It seems Reolink is fixing this with a firmware update. The 823A is an amazing camera, very fast and precise guard point, set point movement. I really like it so far. The E1 OD is a good cam for the price too, lots of features for the money, though it could use a firmware update to make returning to set points more accurate.
I've owned a E1 Outdoor for three months. I like this camera and all the features. But I and others are having problems with auto tracking. Mine will track a person but sometimes gets stuck to far left or right and will not go back to guard point. This makes the camera useless being stuck. I have to manually use the PTZ [censored]on to get it to go back. It sometimes goes out of alignment, the guard points get off by about 10%-20% and it needs to recalibrate. I don't know if this is a firmware glitch or the plastic gears slip a little. I think the auto tracking function is not on current models. Does Reolink plan to update the auto tracking feature and fix it or just drop this feature for this camera? The night vision on this camera is not good, blurring with motion. I hope Reolink can improve this.I plan on buying the 823A when it's released. It has auto tracking. I hope auto tracking is reliable on the 823A, I will be disappointed if it has the same problem as the E1 Outdoor.
I don't know how compatible other brand cams are with Reolink. From comments I've read it seems a lot are not. Some brands use proprietary software making it difficult to mix/match. I know with Blue Iris you can use various brands cameras with ONVIF. On Reolink Reddit forum it's been announced Reolink is developing a doorbell camera, they asked for recommendations about the features. I'm guessing it won't be available for six months or a year, but I don't know how far along they are with it. I want one for sure.
I have an E1 Outdoor. I like it. But it sometimes does the same thing, follows someone til they are at the end of the view area and stays there, won't go back to where it was. Likely a glitch in the firmware which they will fix.
Thanks Cynthia. I'm sorry but I'm confused. So if the Argus 3 Pro senses motion and begins recording it will save several seconds of video from before it detected motion?
Hello,Does the Argus 3 Pro buffer/save several seconds of video before it detects motion like your POE cams and E1 Outdoor with person vehicle detection?
Hello family,Thanks. I also found out about the need to change firmware on the E1 Outdoor on Reddit Reolink forum to get auto tracking. I assume Reolink it working to improve auto tracking. The E1 OD auto tracks horizontally but not vertically. It works pretty good following someone walking across my sidewalk. But it can't follow someone coming from the sidewalk toward the front door. I assume the 823A can auto track both horizontally and vertically.Sorry I don't know about the RTSP and third party NVR. I don't own an NVR. Try the Reddit Reolink forum.
Still waiting for Reolink to respond to my questions. Maybe support staff does not know much about the details of new cameras being released.I really like Reolink cameras. The day time clarity is well known and appreciated. The app is very good. I've had great customer support with having to return a camera. It was damaged in shippment, not Reolink's fault. Reolink replaced it promptly. However, it seems Reolink should better train their support staff, especially about new releases.
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