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@robert-leyzerovich_519547077562499 That will be a good feature. I will transfer your request to the product team to seek possibilities.
@joseph-chircop_497308027822318 Thank you for the good explanation and requests. I will take the ideas to the product team for more consideration.
Hey Reolinkers!Today is Reolink 13th Birthday! Thank you for your always support these years. Please enjoy our anniversary video. #Go Clearer, Go Wider, Go Smarter.
@mikkel_497633017848022 The backlight function has been modified to the new function "Black & White". It will be easier to understand and operate.
@m-buchhorn_450363664433286 Thank you for the suggestion. I have recorded your requests and forwarded them to the product team.
Smart Wifi Plug can help you to control your device anywhere.Our FIRST Smart Wifi Plug is open for the test today! Apply via https://bit.ly/3PlAvGj.Available in US&CA&EU.
@olive_608518832963622 This NVR N3MB01 needs to upgrade the firmware to latest version. Please download it from this link:https://reolink.com/us/download-center/ And we are collecting your valuable feedback and suggestions to prepare for the next improvement. We have planned to add functions to the next doorbell update, such as call function, being compatible with more functions of smart home products like Google Assistant/Alexa. Stay tuned.
@joseph-chircop_497308027822318 Thank you for the suggestions. I will think about this.
@john_350143387672724 Hi there, there is really a bug here. Our tech found that the error report between some devices and the Client is not synchronized. We are checking this issue. We may fix it in the official version.
@salamanteri_635967195598951 You can check the cloud support list via this link: https://cloud.reolink.com/Trackmix PoE/WiFi currently does not support patrol function. l have forwarded the request to the product team. And we will notify you if there is an update.
@johng_508612786721008 Our doorbell can work with the existing wired. It can be powered by DC, AC, or PoE(for the PoE version).
@alvaro2 Thank you for your feedback. For the image quality setting, we only design it for the specific camera. So it is not in the general settings. The general settings are applied to all the cameras.
@gastaldelli_529363015250114 Hi there, now we have changed to the "digest authentication" to secure the information. Please don't worry. You can keep updated your firmware. We will try to add more secure ways to guarantee safety.
@hitmandmc47_307237916475568 It is still under development. I will let you know when it is available.
@rollso_376624069636309 Hi there, yes, there is no LUMUS firmware on the download center currently. Because it will be easy to download the wrong firmware for the different hardware versions. If you want to get the firmware for LUMUS, you need to contact our support team with the information on the hardware version & current firmware version. Please submit a request here, Submit a request – Reolink Support.
@jaiknight_591730776215561 Hi there, sorry that only the wifi doorbell supports the rich notification. The PoE doorbell doesn't support it. It may not change in a short time. I will let you know if there is any news.
@big_ted We have a plan to release the AU version plug. Stay tuned with us!
@vigy_591093180735512 Check if your firmware version is v3.1.0.764_21121718 first. If the motion is not recorded in a proper time, could you please contact our support team and our FTP tech will check this for you? Search Anything on Reolink - Reolink
@vigy_591093180735512 Hi there, if your firmware version is v3.1.0.764_21121718, there will be a push interval feature. Can you see it?
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