Best posts made by Reolink Fiona

Hi, there. RLC-1212A has arrived at our US/EU warehouse. And RLC-1224A will come soon.

Sorry that the firmware of the RLC-1210A will not continue to be updated. You can consider other more powerful 12MP cameras.

@robert-leyzerovich_519547077562499 That will be a good feature. I will transfer your request to the product team to seek possibilities.

@siamislam24_470260470898864
Thank you for your suggestions. I have forwarded your request to the R&D team to seek possibilities.

@big_ted We have a plan to release the AU version plug. Stay tuned with us!

@mikkel_497633017848022 The backlight function has been modified to the new function "Black & White". It will be easier to understand and operate.

@martin-kistell_73972976554167 Thank you for your suggestion. I have forwarded your request to the product team to seek possibilities.

Hi y'all,

Search Function of the Community is online now. Thank you for all the feedback before.

You can just click the search box and input the keyword to search for the post you want now!




Tell me if you meet any issues when searching. We will try to optimize the user experience of our community.

@olive_608518832963622 This NVR N3MB01 needs to upgrade the firmware to latest version. Please download it from this link:https://reolink.com/us/download-center/

And we are collecting your valuable feedback and suggestions to prepare for the next improvement. We have planned to add functions to the next doorbell update, such as call function, being compatible with more functions of smart home products like Google Assistant/Alexa. Stay tuned.

@torbjorn_nesso_228923583074494 Thank you for your feedback. I have transferred your requirement to our product team to seek possibilities.

@rikyunreal_533652699627660
Hi there,

If you connect the camera to the RLN8-410-E
(1) You can only view the wide-angle view and you can view the tracking in the wide-angle. But you can't view the zoom view of the camera. You can know about the tracking in this post, https://community.reolink.com/topic/3797/trackmix-feature-explanation-dual-view-dual-lens-and-dual-tracking.

(2) Yes, TrackMix will only occupy one channel of the NVR. So you can connect 8 cameras to the NVR.

We recommend that you can connect the TrackMix as a standalone camera in the APP if your NVR doesn't support two views. You can enjoy two views on the APP.

@salamanteri_635967195598951 You can check the cloud support list via this link: https://cloud.reolink.com/

Trackmix PoE/WiFi currently does not support patrol function. l have forwarded the request to the product team. And we will notify you if there is an update.

@user_587474691784750_587474691784750 Hi there, I have forwarded this to the tech before. This is the original design because the patrol is set for the routines of several preset points, if the camera track during the process, it will affect the patrol process. I will keep collecting your request and seek possibilities for the change. Thank you for the feedback!

@rikyunreal_533652699627660 Yes, your diagram is correct! You can find the TrackMix in LAN on the NVR. Then you can add it to the NVR and record it to the HDD.

@gastaldelli_529363015250114
Hi there, now we have changed to the "digest authentication" to secure the information. Please don't worry. You can keep updated your firmware. We will try to add more secure ways to guarantee safety.

@jedi2020_32727772450952 We will have rich notification for the doorbell wifi first. Then it is planned to apply to other cameras later.

@john_350143387672724 Thank you for the video. I have downloaded the video and given it to our tech to analyze the algorithm. Also, I have added the dropbox.com to the available list. You can post the link from the dropbox now.

@vigy_591093180735512 Check if your firmware version is v3.1.0.764_21121718 first.

If the motion is not recorded in a proper time, could you please contact our support team and our FTP tech will check this for you? Search Anything on Reolink - Reolink

@aaron We will have a presale in August. Please stay tuned for our announcement!

@rajmohan_436068062310564
The camera will show on two channels. When you view multiple cameras in the NVR, you will see the panoramic view. It can't be merged into one. Just like the following picture shows.