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@codejack_429390113616000 This display mode is to support the new products like Duo and TrackMix that may need up to two windows to display. The 8-channel NVR can still work up to 8 cameras and the 16-channel NVR can still work up to 16 cameras.You can know more about the new firmware changelog and explanation here, https://community.reolink.com/topic/3998/nvr-new-firmware-support-trackmix-duo-2-pet-detection?_=1664013100202.
@marcus It is still on test now. You can wait some time to get the update. Thank you for your patience!
@pdownes2001_384636162646205 Because the camera uses the PIR to detect any motions. The PIR sensor (passive infrared sensor) detects changes in the amount of infrared radiation impinging upon it, which varies depending on the temperature and surface characteristics of the objects in front of the sensor. So the detection zone can just set for all. After PIR detection, the algorithm will recognize the person/vehicle. This can realize the partial detection zone settings.
@stef The functions of this two firmware are nearly the same. You can also wait for next big version firmware to update.
@seanbmah_414814205931759 It will come in the second half of the year. Thank you so much for your waiting! We will keep the latest news for you.
Captured by TrackMix WiFI Credit by Tomukas
@matt-english_257716806459606 Thank you for your tips. You can try to attach the link again now.
@pdownes2001_384636162646205 Thank you for your test! You have given us very good feedback.
We have received lots of requests for the Cloud service in Europe and the UK before. Now it is finally available!Discount for the Cloud subscription: 40% off for the EU & the UK How to subscribe:
@mdunning_323765759099098 We will have the new Beta firmware with the new AI strategy for the RLC-823A this week. Stay tuned with us!
@aaron Thank you for your suggestion. I will forward your request to the team.
In Client v.8.7.1, the default stream mode is fixed-set. Under single-camera preview, the stream mode is set to Balanced. Under multiple-camera preview, the stream mode is set to Fluent. From the users’ feedback on the last update, we know that many users would like to keep the video in the clear mode under a single-camera preview. So in Client v8.7.2, we have changed it to save the stream mode settings. If you view it in clear mode before, the Client will remember your setting. When you restart the Client, it will be still in clear mode. Download the Client here:Windows:https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.7.2.exeMAC: https://home-cdn.reolink.us/files/client/electron-release/Reolink-8.7.2.dmg What’s New: 1. Changed to save the stream mode setting under the single-camera previewThe Client will save the stream mode under single-camera preview after you restart the Client. No need to manually change the stream mode now. 2. Added the thumbnail display to the playback page and download windowIn order to make the playback and download easier and more user-friendly, we add the thumbnail display on the playback page (only available for single-camera playback) and download window. You may need to click the arrow beside the camera name in the bottom left. 3. Supported siren setting of the NVRNow you can enable the siren and schedule on the PC Client. You can also enable the siren setting on our NVR monitor and APP. If you can’t find this setting, you can upgrade your NVR with this firmware (v3.0.0.159_21122405). For RLN8-410 with hardware version N2BM02/H3MB18: https://drive.google.com/file/d/1KFINfp9wxFFdT7Wvyn4xPPiUHWb6Ckhq/view?usp=sharing For RLN8-410 with hardware version N3MB01: https://drive.google.com/file/d/1KFOOcHHMen1oDJJM0i9WD-VNwcnJjMYD/view?usp=sharing For RLN16-410 with hardware version H3MB18:https://drive.google.com/file/d/179EHGr6vh2i-Qaen1B38DZxEry_s8twg/view?usp=sharing 4. Added 2, 13, 14, 32 windows to the display layout 5. Added the “illegal login lockout” setting to the user management setting After several failed attempts of the password, the account will be temporarily locked out for a few minutes. (This function is not available for the current available firmware on the download center now. It will be available in the future update.) 6. Added the “reset all settings” to display setting page 7. Added the recorded time display when having a manual record 8. Optimized the UI and fixed other known issues If you have any feedback or questions, please comment below.
@big_ted Ah, I remember that yours is the battery version. The battery camera needs to update online. But there is no firmware for the battery TrackMix now. You can wait for the update.
@aaron Thank you for your suggestion. I will forward your request to the product team to seek possibilities.
@jimmy-b There will be a white version in the future.
@alvaro2 Thank you for your advice! I will record it. The final parameter will be shown on our website page.
@berendey_491265019805916 Thank you so much for your clarification. I have recorded down your request and forwarded to the product team.
The coupon for this week is for the PoE camera. The RLC-810A-Black comes!I get a special deal for our community--10% off!So you can get a 10% 10%=20% off!!!- Coupon: cmreo10fqrK - Expired on May 11th at 23:59 (local time) - Countries: US & EUBuy it here, https://bit.ly/38OopWy.The number of coupon use time is limited. First come, first served. Hurry up!
@sineos-pub_600305030791466 This API is based on the current IR setting "Auto"/"Off". I will also record your request.
@eltontlms_498524158369947 Thank you for your video and your feedback. I have forwarded the request to the product team for consideration.
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