Best posts made by Reolink Fiona

@pdownes2001_384636162646205 @John_350143387672724
Client version 8.5.2 has fixed the problem of the issue. You can download it at the following link. If it can work or not, you can let me know. Thank you so much!

Windows:
https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.5.2.exe

MAC:
https://home-cdn.reolink.us/files/client/electron-release/Reolink-8.5.2.dmg

@tdphomestx_566533632733719
It doesn't have the Cloud schedule setting currently. I will tell your request to the product team to seek possibilities.

@kamera_407556629061852 Good news! Cloud is available in Europe and the UK now! https://community.reolink.com/topic/3339/cloud-service-finally-available-in-europe-the-uk

@pdownes2001_384636162646205
Glad to hear that.

@mr-robertotaylor_242785423831229
Thank you for your reply. You can check if you have set up the email notification in your profile settings.

For your question, I would like to explain this. The schedule can only be set to alarm or continuous recording. If you set it to continuous recording, it will only record the continuous recording without the alarm shown on the timeframe. If you want to get the alarm video, you may need to set up the alarm recording. Then you will see the alarm shown on the timeframe. Hope this helps.

@andre-casado_517470471028895 Hi there, sorry that our E1 doesn't support ONVIF, so it can't connect to the Synology.

Can't believe 2022 is here!

For Reolink, it gonna be a new year full of upgrades and new products. Who's excited?!

Wish all Reolinkers a great new year and we just can't wait to start the new journey with you!

@pdownes2001_384636162646205
Thank you for your detailed review！

When you install the camera to the positions, you can post any great pictures or videos like the installation of the camera, captures, time-lapse, and so on.

@karim-bazizi_448654089609391 We have a plan to integrate the NVR with Google Assistant. But it will not realize in a short time. I will keep updating the news for you.

Hi all!

Spring Is Here! Enjoy Pleasant Life with Warm Protection.

Check out the spring sale hot deals! https://bit.ly/3Li3Ob3

@pdownes2001_384636162646205 News: We will add the FTP function to the Argus PT 4MP in the future!

@inge_241341868548265 Where did you see this? Can you give me the link and screenshot?

Recently, many users report that after upgrading their Reolink AI cameras with the latest firmware v.3.1.0764/v.3.1.0804, they are unable to log in via Web Browser(HTTP, HTTPS) or connect to third-party software(using RTSP, RTMP, ONVIF) like Blue Iris, Synology, or others.

(Learn more about the new AI firmware from this article, https://bit.ly/3NnI9Qj.)

Usually, the connection failure is not caused by a problem with the new firmware. It is because the network ports are default disabled in the new firmware. If you would like to use the network ports, please follow the below steps to enable them.

 
How to enable the network ports(RTSP, RTMP, ONVIF, HTTP, HTTPS)

Go to Camera settings>>Network settings>>Advanced>>Port Settings

Please enable the ports you need and remember to save!

Now, you can check if you can connect successfully.

This update for the port settings is to ensure the safety of the network access. You can decide whether to enable the ports according to your need.

If you have enabled the ports but still can’t log in via Web Browser or connect to the third-party software, please submit a request here, Submit a request – Reolink Support. Our technical staff will have a further check for you.

@pdownes2001_384636162646205 Stay tuned with us to know the latest news for the new firmware!

@pdownes2001_384636162646205 Yes, it supports FTP.

For Models: 810A/820A/510A/520A/811A/511WA/823A/822A

Download via https://bit.ly/38WSF1f. 

What’s New：
1. Upgraded ONVIF protocol to version 21.06 (Support H.265 encoding).
 
2. Added the Fixed Frame Rate setting (Available in Web and PC Client v8.7.3)

• If you choose on(fluency first), the frames will be fixed and not be automatically adjusted for night vision.
• If you choose off(clarity first), the frames will be automatically adjusted for night vision to guarantee the image quality in dark.

When you meet the problem of the smearing image or missed AI alarms, you can choose to enable the fixed rate.
 

 
3. Added the Iframe multiplier selection(GOP multiplier selection)
What is GOP? A GOP is a group of consecutive pictures. A GOP(Group of pictures) is the distance between two iframes, measured in the number of frames, or the amount of time between iframes. For example, if an iframe is inserted every 1 second into a video at 30 frames, the GOP length is 30 frames, or 1 second.
 
How to set interframe space? In our Client, interframe space is to set the number of frames between two iframes. You can choose the multiple of the frames for both clear and fluent modes. 1X means one multiple of the frames rate you set. 2X means two multiples of the frames. For example, if you set 25 FPS and 2X, the distance between two iframes will be 50 frames.
 
The setting is to adapt to the settings of third-party software like Blue Iris. We suggest using the default setting. If you think your picture quality is not good enough, you can adjust the interframe space settings.
 

 
4. Added the “illegal login lockout” setting to the user management setting.
After several failed attempts of the password, the account will be temporarily locked out for a few minutes.
 

 
5. Added soft photosensitive day/night switching strategy and soft photosensitive sensitivity design.
 
6. Upgraded AI model, reduced night false alarms and missed alarms.
 
7. After disabling UID, the function of push notification will be disabled synchronously.
 
Fixed：

1. Fixed that FTP parameters do not work under WEB access.
2. Fixed the issue of no audio output on some platforms using ONVIF.
3. Fixed Threshold adjustment configuration failed to save issue.
4. Fixed FTP-related bugs.
5. Fixed Email-related bugs.
6. Modified the copywriting for the Display window.

 
Work with Web and Desktop Client V.8.7.3 (Available soon）
 
Tell me what you think!

@emailofdavid_331556421193905 Thank you for your review! It is very helpful!

@christian-busch_66653286949051 Hi there, we have a plan to add pet detection to the AI Argus cameras.

@lbs2reolink The firmware is still on test now. You can wait for some time for the formal version.

@pdownes2001_384636162646205 Thank you for your video and your update. I have given this video to our tech to check. For the battery camera, it doesn't have the auto-reboot function now.