Hi all,

Thank you all for being so supportive of our doorbell camera. Your voices and thoughts are valuable to us. We have collected much feedback from you since the doorbell was released, and we have made improvements such as new features and changes in this firmware. Find out if there is one you want.

Download the firmware via https://bit.ly/3K6BGc0.

What's New：

1. Added new Google Home/Alexa support features!! - Hooray!
More features are supported in the Google Home/Alexa. Play your doorbell in the smart home now!

What supported:
Google Home:
Live view
Wake up by voice(on schedule)
Notification(on schedule): MD/Person/Visitor notification

Alexa(Beta):
Live view Two-way audio
Wake up by voice
Notification(on schedule): MD/Person/Visitor notification

*On schedule means that the features will be available after the Cloud server update.

2. ONVIF with two-way audio support using RTSP
Many users ask for this and we have heard it. Try to use the two-way audio on third-party software with this new firmware.

3. Add Doorbell Button Sound: Does the doorbell ringing sound too loud when pressing the doorbell? Here is an option for you to mute. (App 4.37)


4. Added Status LED setting under Light: you can turn off the doorbell’s status light at night. (App 4.37)


5. Added the Iframe multiplier selection(GOP multiplier selection)
The setting is to adapt to the settings of third-party software like Blue Iris. We suggest using the default setting. You can adjust the interframe space settings if the picture quality needs improvement.

What is GOP? A GOP is a group of consecutive pictures. A GOP(Group of pictures) is the distance between two iframes, measured in the number of frames or the amount of time between iframes. For example, if an iframe is inserted every 1 second into a video at 30 frames, the GOP length is 30 frames or 1 second.

How to set interframe space? So in our Client, interframe space sets the number of frames between two iframes. You can choose multiple frames for both clear and fluent modes. 1X means one multiple of the frame rate you set. 2X means two multiples of the frames. For example, if you set 25 FPS and 2X, the distance between two iframes will be 50 frames.

6. Modified frame rate feature
Setting->Stream->Frame Rate
We have modified the Auto frame rate mode feature to adapt to the complicated night environment.

Auto now means the gradual frame rate drop, where the frame rate will be changed based on the brightness instead of a direct drop. This setting will guarantee the clarity of the video first.
Constant means the fixed frame rate, which can guarantee the smoothness of the video first.


7. Added Black & White and Color switching Threshold in the advanced setting under Display.
You will be able to adjust the range of CDS value.


8. Work with IOT devices. (Configure via Reolink App only) 

@dg We will support the mainstream in playback via the web browser soon. For the live view, we will try to evaluate the possibilities.

@gk_6645637026542 Yes, it will be available in APP v4.37.

@md Thank you for your good idea! I will take notes.

Hi all,

The NVR firmware is available on our download center. More cameras' new functions are supported in this NVR firmware. Try it now!

Models: RLN8-410, RLN16-410 and RLN36
Hardware version: H3MB18, N3MB01, N2MB02, N5MB01, N6MB01 and N7MB01

Download it via https://bit.ly/40vPhQT
It is recommended to check the Reset Configuration option when upgrading this version.

What’s New:

1. Added Status LED switch and Doorbell Button Sound toggle. （NVR & Client only)
Does the doorbell ringing sound too loud when pressing the doorbell? Here is an option for you to mute. The doorbell firmware will be available in a few days. 

2. Adapted Fisheye camera and RLC-81PA

3. Support Auto-Tracking and Audio Noise Reduction for the TrackMix series
Audio Noise Reduction can help reduce the noise in tracking and the daily surrounding environment and improve the two-way audio experience. (APP will be updated soon.)
You can choose the appropriate gear in the 4 gears according to the actual usage.


4. Support Image Stitching setting for the Duo 2 series
We also have the new Duo 2 series firmware recently. This firmware will optimize the stitching effect.


5. Support 3D Zoom function for the RLC-823A-16X(NVR & Web only)
Draw a box, and the camera will automatically zoom into that zone. This will be useful for the camera with high zoom to view details more accurately.



6. Optimized Privacy Mask UI

7. Added login lock function

8. Added local network setting
Now the local network gateway can be configured. You can configure it to avoid the IP conflict between the NVR and Router.

9. Added IOT device scheduled time order feature

10. Fixed some RTSP connection issues.

11. Updated Web Client

@k84greene_268677521133725 Is your APP Andoid? If so, you could try to disable the hardware decoding in the setting. APP setting->hardware decoding
Guide：https://support.reolink.com/hc/en-us/articles/900000587506-How-to-Enable-Disable-Hardware-Decoding-on-Reolink-Android-App

Hi, y'all,

We're here at the ISC exhibition and thrilled to take you for a quick tour around our booth. You can meet our products and Representative at ISC from March 29th to 31st.

What's New:
360° Indoor Fisheye camera FE-P
RLC-823A 16X
Argus PT Ultra
Argus Track
Reolink Switch

Visit us at booth #30091, The Venetian Expo, Las VegasUnited States
Can't wait to see you! 

Hi all,

APP v4.36.1 is updated. This version is to optimize the APP account safety and strengthen privacy. You could download the new APP via the Google play store/Apple APP Store.

Note: The APP adopts a grayscale release strategy so that the update time will differ in different regions. Simply meaning that it takes some time to arrive in your app store.

What’s new:

1. Added the “log out of device” button on the camera setting page.



2. Link devices to the personal account to avoid losing the devices.
The camera account(UID and password) is still the only way to access your camera. The personal account(Reolink account) can help you to remember your cameras.

Some notes:
① The logged-in device will link to your personal account. Then you can just log in to your personal account and the device will exist. This can help to remember and manage your personal devices.
② You still need to input the camera password.
③ You can also log out of all the devices when logging out of your personal account. Remember to keep your device password.
④ If you don’t want the cameras linked to your personal account, you can still access your camera without logging in to your personal account.


3. Fixed the issue of the zoom bug for the IOS APP. It will zoom into the zone that you pinch.

Let me know if you have any questions.

Hi Guys!

The new firmware for Reolink Duo 2 and Reolink Duo Floodlight PoE & WiFi is ready!

Download via: http://bit.ly/3LRs734

Changelog:

1. Optimized stitching effect
We improved the overstretching in the middle part of the stitching. For example, when the car passes through the middle of the screen, we optimize the stitching effect by detecting and checking whether the car is overstretched during the transition.

2. Optimize image effect
Solve the red screen problem when CDS dramatically changes, and modify the color day &color night threshold.

3. Third-party software optimization:
We heard feedback about the RTSP blurred screen and live view issue. In this update, we added frame rate information to the stream (RTSP module only) and retransmission mechanism for RTSP timeout when sending over TCP connection.(VLC, BI, Synology, QNAP)

4. Optimize the Light setting’s UI.

Tell me if you meet any issues.

Hi all,

We have received a lot of feedback about the 1:1 ratio in the recent app 4.36 update. We've made a proposal for the following display and interaction change. We need your help to share your opinions on whether we made these changes.

What is changed:

1. Change the black bar to white on the live view or playback page when in light mode.

2. Change pinch to zoom in/out to double-click to zoom, where the image can fill the screen and be dragged to view.

Please take a look at the changes in the video. Tell me anything below.

@ff_478060152914139 Hi there, this not affects normal use. You can choose to keep two Apps or only one APP.

For the IR backlight, can you tell me what's your camera model? You can also give me some screenshots if possible.

@gaestvincent_337242968731903 We have fixed the issue. Could you please try again?

@mamymam2013_465350299701478 Could you tell me what problem do you meet?

@cukeuk_281972491747486 Hi there, I have reported your issue to the engineer for further check. You can also submit a request here, Submit a request – Reolink Support.

We have released the NVR firmware with N5MB01, N6MB01, and N7MB01. You can find them on the download center now. For the NVR with hardware versions H3MB18, N3MB01, and N2MB02, the firmware will be available in these two weeks.

@voltc_662733675696192 We will optimize the digital zoom in the future update. The IOS APP for fixing the bug is released today. Could you try to see if the green stripes still exits?

@user_672035022295050_672035022295050 Hi there, if you would like to get back to the previous version, you could contact our support team, Submit a request – Reolink Support.

@gaestvincent_337242968731903 Could you try to connect to Google home again? We have fixed the issue.