Posts made by Reolink Fiona

Did you miss the CES show where we could talk face-to-face? We're going to Las Vegas again for a professional security event - #ISCWest 2023!

We will show our professional products & new project in a fresh theme. What’s new to expect? We will reveal more later.

Visit us at booth #30091, Venetian Expo, Mar 29 - 31.

Can’t wait to see you!

@banhkyiglhuwppr564_635369605669004 You can pre-order it first. We will ship it to you once it is ready.

@user_640848497274941_640848497274941 Hello, our engineering is reviewing the feasibility of implementing this idea. Thank you sincerely for sharing your thoughts.

Hi, Britons and Australians

Reolink video doorbell just arrives at our UK & AU warehouse, and is available for order now!
Smart Video Doorbell with a 180° diagonal view and 2K+ resolution is the best option for guarding your doorway!
 
Order your video doorbell via the link below.

Reolink Video Doorbell in UK:
WiFi version: https://bit.ly/3y1JmGT
PoE version: https://bit.ly/3ZsPGDr

Reolink Video Doorbell in AU:
WiFi version: https://bit.ly/3SEqbfu
PoE version: https://bit.ly/3SD1hwZ

Finally! Hurry up, guys!

Hello, Duo users,
 
Recently, we have noticed that there are heated discussions about Duo brackets, together with many instructive suggestions and interesting DIY on our social media. Thank you so much for these feedback.
 
While preparing the next version Duo bracket, we would love to hear your ideas and experience. Your opinion means a lot to us. So could you help fill in a survey below to provide us with some insights? Complete this survey will take around 2 minutes.
 
Link to the Survey: http://bit.ly/3mePjgW
 
Thanks.

Fyi. Welcome to share more inventions!

Birdhouse Waiting for the First Residence to Move in

Front View of the Birdhouse

RLC-822A's Location inside the Birdhouse

RLC-822A's View for LiveStreaming

@user_662797468741720_662797468741720 Hello, there. Will not be available in white color. The formal version is grey.

@dk90103 Hello, David. The RLC-810A software is still in the optimization stage. Please wait patiently.

@vigy_591093180735512 Hi, there. Sorry that currently we have no plan to add this feature on RLC-542WA. l have collected your request and forwarded it to our product team. Hope it will come out in the future.

@mariah9xx_574141635289319 For your feedback, I will record them and forward to the product team for consideration. Thank you!

@raygoldstein5_307154471190675 Hi, there. Thank you for telling us the reasons for your needs in detail. We have a plan for a upgraded Lumus with dual-band WiFi and more powerful features. Stay tuned!

@user_664383080128582_664383080128582 Hi there, sorry for the inconvenience caused. We will be responsible if our cameras are with the problem. Our tech would like to further check this issue. You can try to submit a request here, Submit a request – https://support.reolink.com/hc/en-us/requests/new. Our support team will reply to your email within 24 hours.

@crimp-on_62210811129 I have submitted this need(adding the URL) to our R&D for assessment. Hope it will be added in future. 

Hi, there. Motion detection is supported on 410-5MP and 510A cameras. To setup motion detection recording on Synology NAS, you may like to refer to the instructions on 
https://www（dot)synology（dot)com/en-global/knowledgebase/Surveillance/help/SurveillanceStation/event_detection_motion
Hope this could help.

Hi, there. Please kindly disable the hardware decoding and stretch mode to try.

Thank you for your suggestions. I'll forward the request to our R&D team and see if there is any possibility that we can make it in the future.

@user_661983138709529_661983138709529 Hi, there, sorry for the inconvenience caused to you, could you please report this issue to the support team via this link: https://support.reolink.com/hc/en-us/requests/new?

Our support team will help you solve it soon. Thanks.

Hi, there. May l know if have you set to record people and vehicles to the SD card, but set any motion videos to upload to cloud video?

@pierluigi-manetti_446552592531696 We have a plan to implement this feature. Please wait patiently.

@stuartyboy75_657969451442203 Thank you for your suggestion. I have forwarded your request to the product team to seek possibilities.