Posts made by Bob_30281727886

Hi Oliver,
We received your feedback and understand how bad you need this feature. It is under processing.

Dear Tom,
Your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Thanks for your nice ideas.

As to the issue of empty ‘Capture’ and ‘Download’ folder on my C/ drive, please try selecting another path for ‘Capture’ and ‘Download’. And then re-launch Reolink Client running as administrator.

Dear rz22g,
It's not like you said that we have pushed off updates on current products but we are always seeking ways to improve, not only on new products but also on currect products. Please kindly understand that some features are easy to implement while others not so easy. Always easier to raise a problem than find the good solution. And for some features some people like it while others don't. Please rest assured that we never stopped and will continue to support on our current products. We value your feedback and welcome constructive criticism.

Thank you for your follow-up. Your sharings have been extremely informative.

Thanks for your idea about the finer granularity. Your thoughts will be collected.

Hi FongJeng Kum,

Yes it is text indication error and we have scheduled to make it fixed.

Hi,
We have scheduled to implement this change very soon.

From this description, there is likely something wrong with the settings.
Would you please contact our support by submitting request ticket on the right-down corner of reolink.com and our support will help you resolve the issue ASAP. Thank you ~

We really appreciate your valuable feedback. The suggestions will be forwarded to our related team to assess and consider. Again, Reolink teams take your feedback very seriously.
Also, for the download issue with Reolink Client, pls try selecting another download path.
All the blessings~

Dear Philip,
You may have to face the Argus downwards a little bit as the person is not in the detection range (although still visible in the images) of the PIR sensor beneath the lens.

@Saegis
The firmwares are ready. But we have to wait for the launch of Reolink Mac Client. Then we will official release the firmwares. You can contact us for the needed firmware please.

Hi,
When you tap on the push notification, it will bring you right to the one that triggers the push notification. Isn't with your case?
Please kindly do more tests and find out?
Thank you so much.

Dear all,
Sorry for this issue. We was slow on updating the pages. Now issues fixed.

@rob_cart

Please contact our support directly regarding this issue. If the issue is confirmed, there may be a replacement necessary if a hard reset doesn't fix it. Thanks.

Dear Philip,
I've urged our agent to look further into your Email case. And we will try to make a speedy response to you.

We really appreciate your valuable feedback. The suggestions will be forwarded to our related team to assess and consider. Again, Reolink teams take your feedback very seriously.
All the blessings~

We really appreciate your valuable feedback. The suggestions will be forwarded to our related team to assess and consider. Again, Reolink teams take your feedback very seriously.
All the blessings~

@hangman54
With that option ON, it brings you right to the live view page instead of the Devices page every time you launch the App.

@hangman54
Thanks for your suggestions. However this feature is already added to Reolink phone App. Please go to App Settings >> turn on Automatically Live.
Thanks~