Posts made by Bob_30281727886

@scottdickey1
SOrry but not yet.

When the cameras are hooked up to the NVR (directly), there is no need to set passwords separately for those cams.

Mac OS X clients will be available in months.
@Sophie D, Reolink Client software works with all Reolink products (Battery powered cameras to be supported soon).

Dear @edfk20,
Could you please contact our Support and let us look further into the issue you're having?
Thanks~

Dear @flaxleaf,
Could you please contact our Support and let us look further into the issue you're having?
Thanks~

Can you please contact our Support and send a screenshot of your PC information page? Our agent will help take a look and send a test software your way probably.
Thanks~
system-information-page.jpg

Hi,
Our agent has helped you with the full refund. Please reply to our Emails and sorry for the trouble.

Hi guys,
I will forward this request (manual focus on pre-sets) to our R&D team. They will discuss those requests from users in routine meetings. Your request could probably be adopted and implemented in future products/software updates.

Hi Greg,
This is not correct. Can you drop us an Email at support@reolink.com and our agents will try to collect more info and help you solve the issue?
Thank you!

Hi Greg,
I will forward this request to our R&D team. They will discuss those requests from users in routine meetings. Your request could probably be adopted and implemented in future products/software updates.

Sounds like a sophisticated feature! I will forward this request to our R&D team. They will discuss those requests from users in routine meetings. Your request could probably be adopted and implemented in future products/software updates.
Thanks for letting us hear your voices!

Thanks, @tom.scheifler
for helping redirecting this thread to post-97409.

Hi communities,
Sorry for the trouble caused. We are coming close to a fix to this issue. We are in the process of new firmwares/App testing. If you'd like to help us beta test, you may get a quicker resolution of the issue. And we are really glad if you can drop us an Email at support@reolink.com and get the test firmware/App.
Thanks again for you guys sharing your experiences here!

Your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Otherwise it goes to the suggestion pool and may be reactivated if others make similar requests again. Thank you sincerely for sharing your thoughts. We will take your request seriously and work hard to make our products better~

What a great guidance! Thanks, Quella.

Besides what @Quella suggested, you are also able to do it in an alternate way-
1. Login to the cams on Reolink App/Client to check their MAC addresses.
2. Login to the router, navigate to the MAC address/IP address binding section, and you are able to set a fixed IP for each cam. No conflict ever since.
Hope it helps

Hi guys,
The Mac version will be ready soon. I will notify you on this thread.

Hi guys,
We know you are so eager. But we are coming so close now.
If necessary, download and use this Client software that we are about to release.
Happy Holidays!

Hi communities,
It is the Chinese Spring Festival here. Like Westerners celebrating the Christmas Holiday, people in China will be off work during these days. Reolink staff will leave office since tomorrow. Please excuse us if no replies from Reolink are made during the period.
Still, you amazing guys, feel free to share your minds, exchange experience by creating new topics here. If it is urgent, please contact our Support and we have Support agents on shift.
Happy holidays!

It will.