Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
Hi, please contact the support team to help you! support@reolink.com Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new. Our support team will help you solve it soon！ Thanks.
Sorry, we are indeed currently researching cloud services and are in progress according to our plan. It will be realized as soon as next year.Thank you very much for your attention and help!
Sorry, if you want to zoom the picture during playback, it can only be achieved on the APP. The Client does not have this function temporarily. You can refer to https://support.reolink.com/hc/en-us/articles/360015779994-Using-Digital-Zoom-via-Reolink-App
Hi, I found another solution. You can print this sticker by yourself. Download link: https://drive.google.com/file/d/1uJNeU99Xi-s1bNTUOKCVidlFCdI_I8Z3/view?usp=sharing 24-hour-video-surveillance.pdf
I'm very sorry that this sticker can't hold on for a longer time. You can contact our support to see if they can provide any solutions. support@reolink.com
You can refer to this article to see if it helps: https://support.reolink.com/hc/en-us/articles/360015779994-Using-Digital-Zoom-via-Reolink-App
Thank you so much for your suggestion. I will submit it to our engineers.
Hi, thanks for your review and sorry for the inconvenience. Could you please report this issue to the support team: support@reolink.com? Or send us a request in the link here https://support.reolink.com/hc/en-us/requests/new.Our support team will help you solve it soon. Thanks.
The hardware is different though they look the same, RLN8-410-E NVR supports 4K cameras but RLN8-410 does not. TheRLN8-410-E NVR is an improved version.
Thank you very much for your suggestion, we will forward to our R&D team.They'll see whether we receive similar feedback and put it into schedule. It will take time to evaluate the request and to implement it.You may subscribe our emails to get the news: https://reolink.us13.list-manage.com/subscribe/post?u=c0cb1c1b65426a6d9b3609705&id=a9bc53daec.
Really sorry for the inconvenience and thanks for your suggestion. I will forward the request to our manager. You may also find the QR code and save it on the phone, refer to https://support.reolink.com/hc/en-us/articles/360006916814-How-to-Share-Your-Configured-Cameras-NVRs-with-Others-Other-Phones-
You may delete the recording on the Cloud, refer to https://support.reolink.com/hc/en-us/articles/900000619983-How-to-Delete-Multiple-Videos-at-the-Same-Time-in-Reolink-Cloud-Storage.More details, please refer to https://support.reolink.com/hc/en-us/articles/360009206434-The-Valid-Time-of-Cloud-Plan
Hi! Please contact the support for help. https://reolink.zendesk.com/hc/en-us/requests/new
New firmware for web access without using Adobe Flash Player will be released soon. Once it is available, we will publish on the Reolink Official Website immediately.
New firmware for web access without using Adobe Flash Player will be released within 2 months. It takes time to test. Once it is available, we will publish on the Reolink Official Website immediately.
Thank you very much for your feedback. I will forward it to our R&D department to fix this problem.
Please don't worry. Our engineer will definitely give a satisfactory solution before January 1, 2021.
Don't worry. Our senior engineers are working day and night to implement it.We will definitely give a satisfactory solution
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!