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Thank you very much for your feedback. I will transfer it to our R&D team. But it may take some time to implement it.Thank you in advance for your patience.
Hello, have you contact our support team? Support@reolink.comOur support team will try their best to help you solve problem.
Thank you very much for your supporting! We will continuously improve and optimize our products according to customer requests
Hello, since it is a complicated task, our enginners need some time to to evaluate and implement it.Thank you in advance for your patience.
I am pretty sorry for the issue caused to you.Could you please forward your problem to our support team? We will try our best to help you solve your problem.Our support service is FREE and you can reach us via below channels:Submit a ticket via https://support.reolink.com/hc/en-us/requests/newSend an Email directly to support@reolink.comChat with us during our operating time: /
Hello, Craig.We will transfer your requests to our engineers. Thank you!
Thank you very much!If you have any suggestions, please feel free contact our support team.Then we will transfer it to our R&D team and then they will evaluate it.Thank you for supporting us again!Have a nice day.
Hello, if you have any issues, please feel free to contact us our support team.Support@reolink.com
Hi, May I knwo your security software?
Thank you very much for your feedback, but it seems that this problem is still relatively complicate. The R&D team is still studying.
Hi, the link of Youtube is available.Could you please report this issue to the support team: support@reolink.com? Or send us a request in the link here https://support.reolink.com/hc/en-us/requests/new.Our support team will help you solve it soon. Thanks.
If you want to access the camera via RTSP, please refer to https://support.reolink.com/hc/en-us/articles/360006240073-Request-for-RTSP-URLIf you access RLC-423 through the web, you can control the PTZ function. Refer to https://support.reolink.com/hc/en-us/articles/360003981973-How-to-Remotely-Access-Reolink-Cameras-via-a-Web-Browserhttps://support.reolink.com/hc/en-us/articles/360003452893-How-to-Access-Reolink-Cameras-Locally-via-a-Web-Browser
Thank you for your request.I found that you have submitted a technical request and our colleagues are trying to solve the problem for you. Please pay attention to the mail.Our senior engineers will also help you solve the problem, don't worry!
Thanks for your review and sorry for the inconvenience. Could you please report this issue to the support team: support@reolink.com? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.Our support team will help you solve it soon. Thanks.
Hi, You can refer to these cameras.E1 ZOOM: https://reolink.com/product/e1-zoom/RLC-423: https://reolink.com/product/rlc-423/
Hello, generally the camera can be compatible with a 64GB SD card, but if the SD card cannot be formatted successfully, it is recommended that you exchange another SD card to test.
Thank you very much for your attention and suggestions. Please believe that we have always evaluated the needs of customers, but it takes a while to develop a new product.Rest assured, we will attach great importance to this suggestion!
Hi,About how to install 410 to ceiling, please refer to https://support.reolink.com/hc/en-us/articles/900000644526-How-to-Install-Reolink-Bullet-Cameras-to-Ceiling
May I ask if your NVR hardware number is N2MB02? Then we could upgrade the NVR firmware, so that it could support the RLC-510A 5MP PoE IP Camera with Person/Vehicle Detection. The person and car detection work on it and also on the app.
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