Best posts made by joseph_1979

@rainman Through CGI you can only obtain the SD capacity but no more. There is no access to Linux. To know what's stored on SD just insert it in your SD slot of the PC. You just see files. No folders.

@seb_526812765704330 Correct. It was working fine on a previous version but now whenever you click on the notification it will take you to the live view. They need to fix it.

@user_750102319055027_750102319055027 Exactly, what does matter is sensor size. A 16 MP compact isn't ever going to be as good as a 12 MP Full Frame DSLR. The size of sensor that a camera has ultimately determines how much light it uses to create an image. Therefore, it stands to reason that a bigger sensor can gain more information than a smaller one and produce better images.

So larger sensors can help capture better quality images, but they bring with them a number of other characteristics, some good and some bad. The first, and most obvious impact of a bigger camera sensor is that of size; not only will the sensor take up more room in the device, but it will also need a bigger lens to cast an image over it. The cost of producing bigger sensors also means that devices packing them also have a bigger price-tag. Bigger sensors can also be better for isolating a subject in focus while having the rest of the image blurred.

@andrewadventure_658285543473233 I had an issue whereby one barely hears me at the doorbell but I heard him normally at the mobile side. Reolink gave me a firmware upgrade and in the Android client they added the speaker volume control.

@viswa_660432243101703 Maybe they carried out maintenance on their servers. I have already suggested that they should somehow inform the clients about planned maintenance. I had an issue with push message notification and I did a trace and noticed that the alert was being sent by the cameras but there was no push notification sent by their application servers towards google FCM. They said that they will alert the customers of such maintenance.

@kyra_lan Thanks a lot. People who are crazy enough to think they can change the world in security, are the ones who do. So do it Reolink.

@andrewadventure_658285543473233 Send an email to Reolink support. They are quick to reply during working days.

@ed_682671253913811 From the error code I knew what was the issue. Note that I am not an employee of Reolink but a customer like you :). I am here to give my support based on my engineering and software skills...give me thumb up so I will have a Christmas gift....ha ha ha joking.

Good to know you are now streaming.... if you have a nice stream...share it here.

@s-stoessler_71959255531 Email them.

@xantre Follow these links

For 8, 16 and 36 channels NVR:

https://store.reolink.com/poe-ip-cameras/

How to connect POE NVR to WIFI cams:

https://support.reolink.com/hc/en-us/articles/360004346714-How-to-Make-Reolink-WiFi-Cameras-Work-with-Reolink-PoE-NVRs?gclid=Cj0KCQjwk7ugBhDIARIsAGuvgPYqqd4pRfe0ctnaHJ0Kz_UY6QIHwBZOCOuUn4UNirlJD1b35nf_yFkaAqEMEALw_wcB

@ed_682671253913811 So the peer is receiving the RTSP request but refusing connectivity. Ensure you have the RTSP enable. Go to the PC Client>>Network settings>>Advanced>>Network Ports to enable the RTSP ports. Ensure you have the latest firmware installed. I would still email support to check whether you have the latest one. sometimes the ones shown in the download center are not the latest.

Of course the credentials are never dumped in logs.

Previously there was the possibility to see (netstat) which ports are open by exporting the diagnostic log but this has been removed.

@big_ted Normally the auto update has rarely been activated unless they push the upgrade to the appropriate repository for auto download.

@gaël-vanhuynegem_409453155840166 Can you check whether you have sealed correctly the reset button? Maybe you have moisture and is keeping the firmware in cyclic reload. Try to spray some contact cleaner.

@user_688413853466839_688413853466839 Toggle again VPN and add exception to Reolink appl.

And ensure you are on 4G/5G and try to lower the resolution. Avoid HSPA.

Wishing you all the love and happiness that only Easter can bring. Have a joyous celebration with your family! Enjoy each day and what you need to do, do it today.

@stef Please email Reolink support and ask them for the recent firmware for E1 OD. Just include the hardware version. Keep cameras and clients updated.

I guess they were from different batches. But anyhow it is easy to upgrade once you have the file.

@big_ted Indeed. This 64 bit client brought lots of issues to Reolink customers especially those who are not technicals. I am running the 8.10.3 and have forwarded my complaints to support but their reply was not what I was expecting. Hope there will be improvements.

You needed to add the cameras because when you updated the client, the configuration has been moved to the 64bit client.

@reolinkshayla Only customers within the US and CA can call free this freephone number. Anyone else will incur charges as Telcos will consider this as an international call.

Therefore you may opt to have a UIFN which shall be free from all countries or else let callers use whatsapp or a similar platform.

@user_653223226212358_653223226212358 You see. I was confident that your firmware was quite old. Then enjoy and let us know if you need further clarifications.

Occasionally email support to see if there is a firmware update. Sometimes the download center site is not updated.

@big_ted This was not catered for in the 8.8.5 client upgrade routine. It should have deleted the 32 bit version and install the 64 bit. No rigorous testing.

I have them both but I know how to handle them.