Best posts made by joseph_1979

@user_702445053329578_702445053329578 Issue can be the ISP bandwidth or the Radio Acceess network bandwidth (mobile which i do not think unless you are on 4G). I think the issue is your upload speed of 24Mbps. That's too low. 8MP camera may peak at 18Mbps. Recall that from camera side the upload bandwidth is important and from your smartphone the download speed. When you have the issue try to measure the UL speed either from pc or smartphone connected to your home network.

@reolink-daisy Whenever I see members attaching screenshots with UID I immediately inform them to delete or hide the UID. IPs if they are private it's OK.

@joseph_1979 Update: I am testing the E1 OD Pro 8MP and so far the camera always returned to its guard point position. The picture is crystal clear and the tracking works fairly well but if the object is a bit fast it will not track it.

@t-saint_696989900566706 If there is no activity within 10s the camera returns to its guard point position. However, this is readily available on the Trackmix models through two parameters, namely, object stops and object disappears timers. Please email support and see if they can apply it on your model.

@reolink-daisy Kindly go through our comments in thread https://community.reolink.com/topic/14545/trackmix-wifi

@user_702496898662565_702496898662565 I suggest you to email Reolink support. They shall reply within 24 hours. I don't have any nvr and so I cannot help. First check this out https://support.reolink.com/hc/en-us/articles/10355774385945-Troubleshooting-for-RLN36/

@davidandrewpowell81_526149738635440 I suggest you to roll back to 8.8.5 on the other pc and wait till they fix it. You are not the only one to encounter this issue. I cannot reproduce and so cannot delve through.

I saw some have drag the camera out of the liveview. Others have deleted and added cams.

In my opinion when upgrading to 64 bit client they should have done a clean up of the installed client and its data and then proceed with the fresh installation. The 64 bit client is using the same data of the 32 bit client.

@big_ted In order to keep customers satisfied, Reolink should ensure synchronicity with the developments of each client.

@myreolink_533265780207845 Exactly. But if you set any motion then it will be recorded and you will be annoyed if push notification is enabled on any motion too.

@strangerjona_704168632094884 Last year I did ask for sound detection but seems not yet on their priority list.

It seems that the priority list is based on customers request to support. So please send your request on support(at)reolink(dot)com Replace (at) by @ and(dot) by . Sometimes the site restricts us from adding ULR.

@reolink-daisy Can we have the specs please?

@user_704522064679100_704522064679100 Restoring/Resetting the camera will set the parameters to their default factory values with the exception of the WIFI settings. This is done purposely as otherwise you will have to bring down the camera and connect it to the router and set up the WIFI configuration..

@jedi2020_32727772450952 IoS I meant MAC.....was in a meeting with my engineers while typing :).

@seb_526812765704330 I agree. I told them you need to be in synchronicity amongst all platforms. If you introduce a feature...make it available on all clients at the same time. FULLSTOP.

Yes, fw....we saw it once and then nothing. Not even the email subscription for fw upgrade has ever worked...at least to me. If not working then remove it. My sister has TAPO....if there is fw upgrade on any of the cameras she receives a notification on the client. This is fantastic and easily to implement. The playback is by far better. We are telling them where to improve but they don't listen to us.

@p0zeta20_671917366853819 Send email to support(at)reolink(dot)com Replace (at) by @ and (dot) by .

@nomahisssss_477125106348271 Object tagging which triggered detection is not yet implemented on Reolink. Customers are looking for it.

@big_ted wholly in agreement. This is way far from professionalism.

@railfan-arizona_485965826351268 That means that they have improved the network connectivity protocol when establishing communication with the camera. Maybe this is the outcome of complaints raised by customers. Normally Reolink recommends to opt for resetting the configuration after an upgrade. This may be due to the fact that some upgrades may include new parameters or may create conflicts with the existing settings. However, if you really need more details then I suggest you to email Reolink support.

@davidandrewpowell81_526149738635440 Correct and they have introduced a scheduler on the sensitivity but has been restricted to motion. This should have been extended to cover all object types. There are still issues with IOT and clear stream views. I forwarded my feedback to senior support and hope they clear them before this is launched to the public.

Reolink should start to close the gap with other brands by introducing more detections such as sound, package, facial recognition and temperature.