Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@randy_tidd_166680584470723 Definitely it is on the list of implementation and others are asking for callout rather than a push notification together with using existing chimes. These are three of the most requested features.
@kristof it has to be wiped as otherwise it is recoverable. And this should be extended to ftp too. Once file has been successfully transferred there should be an optional function to delete the file after a specific time set by user. After all the embedded os is Linux and so easily achievable. It's a matter of priority.
@user_594027275649135_594027275649135 After rebooting the dynamic settings in the camera (ordered by the client to forward stream) are lost and the application is unaware of what happened at source (camera). So there will be no streaming towards the client and the client doesn't check the stream. I think Reolink should monitor the stream and if no more packets are reaching the client, it shall re-activate the recording. So for the moment I suggest you to inhibit the rebooting at the camera side.
@big_ted Apply marine grease to the bolts :).
@ben-l_363180304232580 There is the horizontal range under Detection Alarm. Ensure you have the latest firmware. Go to Reolink download center and check it out.
@harrylane3_531242661216426 Indeed. Hope Reolink provides a solution to this. Will notify them.
@user_630032533872721_630032533872721 I haven't yet seen it in the roadmap.
@yuri_601168383385686 In the user management add them as USER. USERs are not allowed to alter device settings, just to change password.
@bp787_46270538891 Same for 8.10beta if you want to test it out.
@ermaconsolini_619748074721328 I have these options on various cams older than the DUO but have a newer firmware. So I suggest you to email Reolink support and check if your firmware is the latest. Include the hw version in your email. If these options are not available then write a simple one line bash script (find /myfolder -mmin +5 -exec rm -f {} \;) and add it to the crontab (assuming Linux).
@user_651490629161069_651490629161069 Absolutely good suggestion. Perhaps multiple monitoring points under the control of a schedule.
@andy There is some incompatibility between the Reolink client and your graphics driver. Uninstalling and re-installing the driver will not help. Can you please email Reolink support, maybe the R&D came across this issue? In the absence of diagnostic logs I cannot do much.
@user_655116840280159_655116840280159 Excellent. Will definitely be appreciated by the members.
@gpborges_691254708244639 This should be the way forward to close the gap with competitors.
@mamymam2013_465350299701478 Yes, this is the most stable official Win client available to the general public. I am using the 8.10beta which is still in beta version. Hopefully we shall shortly see the final version.
@ermaconsolini_619748074721328 Under FTP do you have Generate Subfolder by? If yes select CLOSE and the file will always be at the root defined in the ftpuser profile. If no then you need to add the folder in the script. It's fairly easy to delete folders older than 1 day for example...........find /ftpuser/* -mtime +1 -exec rm -rf{}\;
@big_ted I wrote to senior support and so far no action has been taken. All their websites, documentation and APIs have to be constantly updated and available to their customers. This will definitely offload emails from support. For instance every 2 to 3 months I ask for any newer firmware for each model. They need to act quickly and efficiently in every aspect.
@rainman You are right............but there are priorities which Reolink R&D decide which and when a feature/function shall be implemented.
@user_659735806574608_659735806574608 Yes, stratum 2 receives time from stratum 1 servers and then act as a server for stratum 3. This is widely used in Telcoms networks to synchronise various networks in particular those still using the SDH as interconnection. If I recall correctly this is specified in ITU-T standard G811. Once I have implemented a synchronisation network for an operator based on 2 Caesium clocks (Primary and secondary) as stratum 1. But in case of the camera they use the NTP protocol to get the time.
@user_750994276589749_750994276589749 We have already suggested them to implrment an event history log as it is cumbersome if the object crosses various cameras. We simply click on the event which shall start the associated clip.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!