Best posts made by joseph_1979

@reolink-fiona For battery operated cameras they need your support team to make it available for download, but others can be freely added on the website. Of course if it is known that the firmware is buggy then it should be excluded. This saves requests to support team and even allow customer to restore their cameras quicker. I guess that the software engineers did implement a check of the firmware against the hw before the customer applies the upgrade as otherwise it was cause more issues. The less you off-load the more efficient the customer care will be.

@user_636209684303977_636209684303977 Indeed and it will be enriched with more features.

@gmac71624_538988406644942 Do you have the same SSID for both 2.4 and 5G? Try to have distinct SSIDs. I have Argus 3 pro and it is connected to 5G.

@joseph-chircop_497308027822318 Reolink Administrator..........Please take note. Thanks.

@alessiogian_760987134431472 use the Windows or Android client go to networks/advanced and enable https/http.

@icecoolwrx_610440673022001 You really pushed it hard. If it is sealed then there is no way to extract it back. Easiest way is what you stated, to re-insert another one. You should feel a "click" when the sd card is in deep enough. Follow this link https://support.reolink.com/hc/en-us/articles/360020273853-How-to-Install-Micro-SD-Card-for-Reolink-Cameras?gclid=CjwKCAjw-L-ZBhB4EiwA76YzOYIukrx4rJHW8y2TwWS-WedyPVYauNHirrIcKwIq22IMiwjZD2FwohoCVlQQAvD_BwE.

@m-buchhorn_450363664433286 I have already notified support about these but so far nothing has been changed. As you stated, clear, med and fluent have no actual meaning and they have to be consistent. This is something which won't take time to change. Thanks for pointing it again as I have forgotten to follow it.

@chopstix it will be less. Try it out. Stay in motion.

@user_610825237635130_610825237635130 I had the same issue with another model and once upgraded I set the alarm delay and object size and it didn't appear again. Hopefully they will release it shortly.

@reolink-fiona even links to the docs shall be more than adequate. But at least there is somewhere members can search for.

@kimchigun if the cam doesn't detect motion for about 10s it stops recording. Increasing the PIR will enable motion to be detected a bit farther away and so it continues to record on the same clip.

@user_615408209375314_615408209375314 Hereunder please find the fields I was referring to. Ensure you select all the time under timer. Note that this is available for video and image depends upon your selection. You can also store the file in same directory too.

@ivar_360945041924304 I already furnished most of these to Reolink support. In my opinion their next features should be facial recognition, more optical zooming, more automation, rich notification, more security at camera side and more processing power to enhance performance.

@chopstix Some observations:

1. Indeed battery operated cams have only the PIR and the WIFI ccts which are active at all times so as to elongate the battery charge. So the PIR cct has to trigger the bootstrap to run the application to start detection the object type, check non detection zone, start recording if scheduled and activated, check whether a push/email notification has to be send, etc and this entails for time. So if the object passes fast over the FOV then it will be missed and may not even recorded. So the best cams are the ones powered through dc adaptors and POE which are constantly recording and can provide recording priori the event trigger. But again better than having no cameras. Personally, I do not think that tracking is something to add to battery cams but rather would have exploits other features.
2. To have 360 degrees is achieved if you have a full 360 view. This could be two DUOs back to back or having a pentagon type cam with 5 lenses. Nice to have.
3. Camera is able to follow one motion and so important actions may be missed. Hopefully that the cam always retrun to its monitor position and no need of frequent calibration.
4. I have E1 Zoom, E1 OD Pro and TM. the best motion tracking is provided by the TM.
5. Yes, I agree that the 3W is rather low power solar especially if it is triggered often. It needs at least 6W solar panel.
6. Can you rotate the antenna downwards and notice if there is any improvement? I have asked for RSSI indication on the camera and some stats on packets such as loss packets, latency, etc. This helps the user identify issues on the WIFI network. The bars shown are nowhere accurate.
7. What is the recording time set on your camera? I normally set them to max permissible.

@reolink-fiona Please ensure with the team that the firmware will be rigorously tested before being launched to the general public. Recall that members (like Alvaro :)) will be willing to assist in the testing.

@reolink-fiona Would say that with the TrackMix models Reolink has continued to churn out truly innovative security camera products customers have been waiting for. Thumb Up Reolink.

@chopstix

Regardless of the chemistry (uh the days where we had to learn all those formulas !!) of the batteries implemented on Reolink bat cams, cold weather will impact their ability to function. Since batteries run on chemical reactions, and as temperatures drop, these reactions are slowed down and increasing the resistance (the electrolyte becomes more viscous and less conductive at low temperatures), limiting the battery’s operating capacity. Even though lithium-ion batteries perform the best in cold temperatures, they still have a safe operating temperature range that should be followed. Additionally, they have a built-in Battery Management System that prevents them from unsafe operating conditions and won’t allow the battery to operate outside the safe temperature range or accept or charge when the internal temperature of the battery drops below 25°F.  

Reolink states that their batteries should be charged at temperatures between 0°C and 45°C (32-113°F), and do not use the camera if the temperature drops below -10°C(14°F). But this is the engineering threshold which is lower than the design one. It will operate at more extreme temperatures as customers have witnessed. This, of course, reduces life span and performance. 

Here in Europe it's sunny with temperature reaching 18 degrees Celsius.

@alvaro2 Good. But the problem of the guard point deviation will never be solved. I also noticed that in total darkness the E1 OD is not so sensitive even though the sensitivity is set to high. At day time it's brilliant though. So they need to optimize the detection during total darkness. The integrated IR seems to be inadequate. I can add an external illumination to it but this is not the appropriate solution.

@md It depends. If it is a 9 inch wall then you definitely need the junction box which costs less than 8 bucks. Being a senior engineer I do read most manuals before I start the job.

@user_623715019411529_623715019411529 I have both the RLC511WA and the E1 OD connected to 5GHz WIFI and never had any issues of disconnections. If you have disconnections that it is surely a WIFI issue. So you have a mesh router and a number of APs configured as mesh. Ensure that 5GHz signal is quite good at each camera and assign different SSID for 2.4G and 5G band and connect the cameras to the 5GHz only. This shall ensure that the camera will always connect to this band. If you still have the issue then connect the cams to the 2.4G band and monitor.

Ensure also that you have the latest firmware installed.