Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@clarkjoebob_386998004736156 Never heard of. Try to restore the camera. If unsuccessful then email Reolink support.
@alvaro2 Many customers are awaiting the roadmap of their products for 2023. Hopefully we will see it soon.
@big_ted I never had any issue with HW decoding both on my notebooks and Android smartphones. I did some testing and seems stable. However, I need more time to test more functions. They still need to be consistency throughout the applications. This is really easy to fix.........just change text in the code. Moreover they need to augment file transfer rate for the FTP........1.28Mbps is too low for files exceeding 80M. Fiona please take note.
@alvaro2 The megapixel count is not the end of the story. The only thing more megapixels will give you is the ability to enlarge and crop pictures without individual pixels becoming visible. A better lens will always produce better images regardless of the megapixel count.
@reolink-fiona I will test it out. In Google play I saw a reply from Reolink stating that android version 4.34.0.4 is out. Can you make this available to us? Thanks.
@big_ted I do have the TrackMix WIFI model and have upgraded the firmware through the Windows client. I found some issues during testing and were resolved.
@dg Good point especially if the NVR is in remote site. Mem and disk usage will definitely be required too.
@reolink-fiona I did see lots of improvement and have tested most of them. Thanks for sharing. Good Job. Please let us know if there are new firmware to test out.
@reolink-fiona 1 or 2 sec should be enough to mitigate triggering upon light switching.
@big_ted They are available....do a search. I would rather concentrate on functionality rather than providing something which is readily available off the shelf.
@keithsrobertson_502667899429020 I agree with you in case you have 1 camera otherwise it is fine. Thanks to point out and will inform support accordingly. We have a number of cams and it is absolutely impossible to test all possible scenarios.
@keithsrobertson Excellent. Can you please report it to Reolink support citing your graphic driver version? This seems to be one of the big problems with this client.
@andrew_235108831494334 Yes, I have seen some customers asking for ftping and connecting battery operated cams to NVR. Haven't seen any replies from supplier.
@robert-hammond_315369854550200 I have been using the 8.10beta since it was made available by Fiona and haven't encountered such an issue. Which cameras are connected to the client?
@keithsrobertson Thanks and appreciated.
@crimp-on_62210811129 this is a simple chat amongst the members and if both happen to be on-line at the same time.
@reolink-fiona Well Done. Try to extend your presence in a European Exhibition.
@user_640589945716798_640589945716798 Kindly note that Reolink cameras support FTP and FTPS. SFTP is not supported. You can use Cerberus FTP server for file transfer using FTPS.
@nacster_1969 We have requested this for both the client and the firmware. Hope we see this implemented.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!