Best posts made by joseph_1979

@keithsrobertson Excellent. Can you please report it to Reolink support citing your graphic driver version? This seems to be one of the big problems with this client.

@andrew_235108831494334 Yes, I have seen some customers asking for ftping and connecting battery operated cams to NVR. Haven't seen any replies from supplier.

@user_767315643302074_767315643302074 The detection is based on PIR which has a range of around 10m (when set to max sensitivity). In your case the object is out of the detection IR pattern of the PIR and subsequently the camera will not continue to record. But if you stay within the detected range then it should continue to record.

@keithsrobertson Thanks and appreciated.

@crimp-on_62210811129 this is a simple chat amongst the members and if both happen to be on-line at the same time.

Hi Reolink Team,

I did capture some traces at both the RLC511WA and the Client sides and noticed that the all the packets transmitted by the camera have reached the clients. You have a byte denoting the packet number. When the playback was set to low, the video preview was smooth and the sound was continuous. This means that at low resolution setting the camera was able to transmit the packets at a CBR with no packet loss or delays between packets.

Then I changed the resolution to CLEAR and despite that there were no missing packets, the video can be seen sometimes freezing and the sound chopped. This is apparent when there is movement in both live and previews. There was no issue of bandwidth at all and both the source and the target were on the same subnet. Thence the issue is at source. It could be inefficient H264 encoding (I guess software encoding is used) at high resolution or hardware issue. I also noticed that the max downloading speed for FTP is 1.2Mbps. This is low especially when you are on the same subnet.

I even changed the bit rate for 5Mbps with the recommended value of 1536kbps but didn't observe any improvements.

I checked another model, the Argus 2 and the same issue has been observed at high resolution. Appreciate if the engineering team check and get back to us with their findings.

Regards,
Joseph

@user_640589945716798_640589945716798 Kindly note that Reolink cameras support FTP and FTPS. SFTP is not supported. You can use Cerberus FTP server for file transfer using FTPS.

@nacster_1969 We have requested this for both the client and the firmware. Hope we see this implemented.

@big_ted In Europe it was immediately available once it was published. Well you are the first to celebrate new year and the last to have Google play update....

@adsdslandicas_607820684710066 Argus 3 Pro is a fantastic camera but as I told you you have an issue to watch the video and get an alert that the canera has been triggered. Going on-site and get the camera from a pole, pull out the SD and read it through a PC is absolutely impractical. You need communication and in your case this should be through mobile data. In this scenario Argus 3 pro is not a good option. You need the Reolink GO PT Plus. You may wish to visit the Reolink site and read its description.

As for 128GB SD, it's a good choice. You have for at least a month unless it is triggered frequently.

@jedi2020_32727772450952 This is what I do too. I download and keep the upgrades.....they are not that big so no space issue.

@resen-berri_509347230924980 Can I ask you a question please? Why do you want to get rid of Arlo doorbell? And what are you expecting from Reolink. We just want to hear feedback and in what areas Reolink can improve.

@user_617650665832448_617650665832448 Under Push and Email (if used) untag any motion. Just detect person, vehicle and pet. And if there are false alarms on person use the alarm delay under alarm settings.

@jp_303544246644872 I fully agree and I did a similar request in the past. I will inform them again. It would be appreciated if you make a feature request at https://support.reolink.com/hc/en-us/requests/new/

@big_ted I never had any issue with HW decoding both on my notebooks and Android smartphones. I did some testing and seems stable. However, I need more time to test more functions. They still need to be consistency throughout the applications. This is really easy to fix.........just change text in the code.

Moreover they need to augment file transfer rate for the FTP........1.28Mbps is too low for files exceeding 80M. Fiona please take note.

@quizzical In my case the issue was from both mic and as stated the new upgrade did solve the volume. Kindly report it you Reolink support.

@info_526910647251162 Yes, this is missing together with the capability of using the existing chime. It should provide a loop for the existing chime to sound.

@reolink-fiona I will test it out. In Google play I saw a reply from Reolink stating that android version 4.34.0.4 is out. Can you make this available to us? Thanks.

@seb_526812765704330 I think 5 chimes to a single doorbell. Please check chimes availability on the site.

@jimbrown-net In my opinion you should address this requirement to Reolink support.