Best posts made by joseph_1979

@houseincloud_668925273444384 uh....this is old. So email Reolink support and tell them to push you the firmware. Please provide the UID, hardware version and your current firmware.

@reolink-lorenz Can you please add a link to download the app? Thanks.

@user_630032533872721_630032533872721 I haven't yet seen it in the roadmap.

@rob_631717169750022 I would leave it BUT I would add the stretch as an option.

@reolink-lorenz Once again we have the issue of the notification sound. It is taking the default notification sound and not the one selected. Please ask dev team to fix it and provide an updated client.

@ermaconsolini_619748074721328 I have these options on various cams older than the DUO but have a newer firmware. So I suggest you to email Reolink support and check if your firmware is the latest. Include the hw version in your email. If these options are not available then write a simple one line bash script (find /myfolder -mmin +5 -exec rm -f {} \;) and add it to the crontab (assuming Linux).

@albator_681579469856921 I checked with my friends and they got the same error code. Therefore you are not receiving any push message notification when camera is triggered and you have the push notification enabled. Seems a global issue.

Thanks a lot for confirming.

@ramms_119 Totally in agreement. I have been leading a team of programmers and we share the project (code) in real time. We rigorously test the application before releasing it to ensure that existing and new functions work as expected. We used to dedicate substantial time in testing but it really paid off. Excellent reputation and trust.

Sharing code among developers has many benefits, including time and money saved and increased innovation. There are so many tools out there to choose from.

@user_655116840280159_655116840280159 Excellent. Will definitely be appreciated by the members.

@arestis_676622578688071

Point 1: Unfortunately none of the Reolink products are able to perform update automatically. Recently they have introduced this auto upgrade on their Windows client and when I tried it it failed. I had to upgrade it manually. I guess they have sorted it out.

Point 2: Have you upgraded the client to 8.8.5? Are you able to connect through the iPhone using both WIFI and Mobile packet data?

Point 3: I did request this too. It would be very handy especially if you have a number of cameras.

Point 4: We have requested Reolink to add STATUS and a schedule for the scene mode. We have also requested the Geofencing but I didn't see any feedback from Reolink if and when this shall be implemented.

@reolink-lorenz These panoramic cameras are really marvelous. What I wish to see is to have full screen in view mode and having a stronger mounting.

@ermaconsolini_619748074721328 Under FTP do you have Generate Subfolder by? If yes select CLOSE and the file will always be at the root defined in the ftpuser profile. If no then you need to add the folder in the script. It's fairly easy to delete folders older than 1 day for example...........find /ftpuser/* -mtime +1 -exec rm -rf{}\;

@brett-hyink_464759829713142 I have no issue to view my cameras through my 4Gand 5G smartphones. It not only depends on Reolink but there is also the WIFI at home, the copper or fibre path from home to the BB service provider, routing within its IP Core backbone, the interconnect from this ISP to the mobile operator IP backbone, from the mobile operator IP backbone to its Packet core (MME, SGW, PGW), from its Packet core to its Radio network and from the Radio network to your smartphone.

@laphunhon_689657095459000 I suggest you to send these requests to Reolink support. They prioritise features in accordance to the number of requests received.

We have already proposed these features.

Rich notification is awesome with action. This, of course, requires further processing at their application servers and may require a subscription. This is being done for WIFI doorbell.

I recall old Android clients which when clicking on the notification , it used to take you to the recorded video but I cannot understand why this has been removed. We also requested that when a user select the playback, the client should point to the last clip.

Event logging is required for cases where the object has been detected by various cameras and you want to go through in accordance to the sequence of events.

Motion tagging is under development and we hope to see it soon. Most probably this will be on new cameras. Maybe Lorenz can provide further details on when this shall be available

@user_659735806574608_659735806574608 Yes, stratum 2 receives time from stratum 1 servers and then act as a server for stratum 3. This is widely used in Telcoms networks to synchronise various networks in particular those still using the SDH as interconnection. If I recall correctly this is specified in ITU-T standard G811. Once I have implemented a synchronisation network for an operator based on 2 Caesium clocks (Primary and secondary) as stratum 1. But in case of the camera they use the NTP protocol to get the time.

@seb_526812765704330 I have informed them too. If I have the source code ( I program in C++) I will also add the schedule when it is triggered by motion or cameras. few lines of coding..... It doesn't make sense to switch on the floodlight at daylight.

@reolinkshayla I still have the Argus 2 and they are still working without any issue. From 1080p to 12MP in just 5 years. Who knows where we will be in 5 years time!!

@rainman If you want to have full access to the files then remove the SD from the camera and insert it in the SD slot of the computer. Otherwise you have read permission from the clients.

@legoguy_24916305373 I fully agree with your analysis and this is what I concluded. Note that I am not an employee of Reolink but a customer like you and assisting members of the community based on my engineering/software skills. Would you be able to collect event logs from Windows or any logs which might be of interest for Reolink to investigate and sort out the issue with their client? Perhaps if you record a video it will help them. Then email Reolink support.

@robertklep_679384755609789 Email support and they will assist you.