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@christian Hello Mister. Can you please install DirectX 9 and re-install v8.11.0? Let me know if this fixes the issue.
@ks This has been solved in the new Android client 4.35.0.7 by adding the volume control. This shall be shortly available in google play.
@user_690764225642642_690764225642642 Unfortunately the schedule under shortcuts hasn't yet been implemented. Last year we have asked for it in a survey and so far we didn't see it implemented. Maybe for them this is not of a high priority.
@reolink-lorenz Can you please add a link to download the app? Thanks.
@jfbaro_664228245382261 Not yet. No dates provided so far.
@mlandman_783462893965538 submit your request to support on support @ reolink . ComThis is what we normally do. The more requests the higher the probability of being implemented.
@reolink-lorenz Once again we have the issue of the notification sound. It is taking the default notification sound and not the one selected. Please ask dev team to fix it and provide an updated client.
@jfbaro_664228245382261 facial and license plate recognition still not yet in the roadmap announced by Reolink. Facial and license recognition require substantial processing power and storage and so this entails for a home base unit which Reolink don't have so far.
@tw98 As for the Reolink watermark, you can remove it by disabling the watermark under DISPLAY. And for the FTP, you have to select which stream (Fluent, balance and clear) shall be ftped.For the other requests, I suggest you to submit them to support on support @ reolink . com
@ramms_119 Totally in agreement. I have been leading a team of programmers and we share the project (code) in real time. We rigorously test the application before releasing it to ensure that existing and new functions work as expected. We used to dedicate substantial time in testing but it really paid off. Excellent reputation and trust.Sharing code among developers has many benefits, including time and money saved and increased innovation. There are so many tools out there to choose from.
@kevinspires_470015863324826 The doorbell will not call your smartphone but will send a push message notification and/or email. Follow this link on how to enable push notification https://support.reolink.com/hc/en-us/articles/360004189214-How-to-Enable-Push-Notifications-on-iOS-and-Android-Phones/
@jleung7_664526975243058 Maybe August/Sept.
@reolink-lorenz These panoramic cameras are really marvelous. What I wish to see is to have full screen in view mode and having a stronger mounting.
@joseph_1979 Update: I am testing the E1 OD Pro 8MP and so far the camera always returned to its guard point position. The picture is crystal clear and the tracking works fairly well but if the object is a bit fast it will not track it.
@wgarigen_650802416795708 So far this is available for KEEN Ranger PT and Reolink Video Doorbell WiFi models and one has to have a cloud account. Reolink should work on this and provide this feature at least on all the new models.
@laphunhon_689657095459000 I suggest you to send these requests to Reolink support. They prioritise features in accordance to the number of requests received.We have already proposed these features.Rich notification is awesome with action. This, of course, requires further processing at their application servers and may require a subscription. This is being done for WIFI doorbell.I recall old Android clients which when clicking on the notification , it used to take you to the recorded video but I cannot understand why this has been removed. We also requested that when a user select the playback, the client should point to the last clip.Event logging is required for cases where the object has been detected by various cameras and you want to go through in accordance to the sequence of events.Motion tagging is under development and we hope to see it soon. Most probably this will be on new cameras. Maybe Lorenz can provide further details on when this shall be available
@user_702496898662565_702496898662565 I suggest you to email Reolink support. They shall reply within 24 hours. I don't have any nvr and so I cannot help. First check this out https://support.reolink.com/hc/en-us/articles/10355774385945-Troubleshooting-for-RLN36/
@doug_752101354516718 Uh we have been asking this for quite some time. We asked for status, schedule and more settings on the Scene Mode. This is on the application and doesn't entail any changes in the firmware. At least on Android and IoS. Hope we see this implemented.
@reolinkshayla I still have the Argus 2 and they are still working without any issue. From 1080p to 12MP in just 5 years. Who knows where we will be in 5 years time!!
@myreolink_533265780207845 Exactly. But if you set any motion then it will be recorded and you will be annoyed if push notification is enabled on any motion too.
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