Best posts made by joseph_1979

@big_ted Not yet available in Europe. In Ozzie, you are on the highest priority :).

@user_mhm_789920451715266 Most probably your router is non-POE. So you need a POE adapter (e.g. Unifi U-POE-af) with input being the AC power and the RJ45 cable coming from the router. The output shall be the POE which is connected to your CX810.

@big_ted thanks a lot. There is the zero now :).

@user_657449905848424_657449905848424 Good question.

@Daisy: Can you answer this please?

@doug_287588879077543 Just use the scroll wheel on the mouse and you can zoom in and out.

You can download a previous version using the following.

https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.16.8_0.exe

https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.15.7.exe

https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.15.6.exe

https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.14.2.exe

When using the Windows client from an external network, the stream always default to FLUENT when you open any camera live view. This is because they are using 3rd party service (Azure/AWS) to forward the media from the camera to the client. The bandwidth is not infinite.

Note that we have requested support several times to leave the stream setting as set by the user even when using the client on an external network. You may email support on support @ reolink . com and endorse your request.

@user_851769808085125_851769808085125 Check out this link https://support.reolink.com/hc/en-us/articles/900000605206-Introduction-to-Ethernet-Cable/

@cameras_155496755454086 I did install it on both Win 10 and Win 11 and had no issue.

@user_782828081017023_782828081017023 On Reddit Reolink community I read that once a battery camera is connected to the hub, one loses the direct connectivity. So all the control of the cameras shall be through the hub.

See point 3 in https://www.reddit.com/r/reolinkcam/comments/1e4muu5/home_hub_qa/

@mamymam2013_465350299701478 Well, I upgraded from v8.15.7 to v8.16.8 and didn't get any issue.

@user_654306224615431_654306224615431 I did a lot of fw upgrades and so far none of them failed. You may ask support to provide you with an old fw.

@user_848961925890273_848961925890273 We have requested this to be an option for the customers. Submit your request too on support @ reolink . Com. The more requests they get the higher the probability of seeing it implemented.

@frederic-fusillier_236807380766857 In case of battery operated cameras, only the PIR circuit is drawing current while the application is in cold state. So whenever the PIR detects an objects it runs the the application which analyses the object. Therefore from the time it detects movement to the instant it start recording, a few seconds elapse and so you may miss the first part. There are times that if the object get out of the field quickly, the camera won't capture it and then you will wonder what has triggered it. I have the DUO 2 WIFI battery operated camera and I placed it on the roof where the activities are rather minimal. To capture a few seconds before the camera has been triggered then you need a dc/poe powered camera which is constantly capturing. Their detection is based on pixel change rather than PIR and have longer range.

@user_787611872723133_787611872723133 You have the full rights to provide positive and negative feedback as long as they are not offensive. Here we suggest ideas and improvements but it is Reolink to decide whether to implement or not. They have their strategies.

Personally the ads don't affect me at all. If they do I just simply ignore. They are on the main menu of the application which I seldom select. So I do not see this as an issue.

I am a customer like you and on this issue I can't help. So I suggest you to take it up with Reolink Support.

@tomsreolink I already told them. It is of utmost important to keep customers informed with the latest developments, fw upgrades, roadmaps with estimated deliver time, etc. And that any client or fw release should be rigorously tested.

@dave_wat_ BroadBand router............connected to ISP.

@md I have already requested all of these with support, here and on Reddit.

@user_689358624706807_689358624706807 Which camera model? Which Android and Windows clients are you using? Do you have NVR installed?

@big_ted of course. But they need to improve their clients and add more features customers are requesting. We are seeing new cameras but no features.

@reolink-daisy With this newer firmware, the image in clear mode has low contrast/saturation, colours are muted, and the density is light. This may be due to lower fps (from 25 to 20) and lower bitrate (from 8k to 5k). I assume that the optimisation of ONVIF has lowered the definition. Would the dev team consider restoring these values?

Moreover before updating, I had full WIFI signal strength and now nothing as depicted below. I also noticed that to access the camera and get to the live view, it is taking around 1.5s more.

@manc-sooty_859835089170607 We have been saying this for v1 chimes. They should have produced more chimes than doorbell :).