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@user_822884704698612_822884704698612 I missed this request. If you know some networking protocols, you could have connected a PC to the POE switch and run Wireshark. The phenomenon of reloading or getting powered off in the middle of running can result from the insufficient power supply and poor-quality PoE cables.
@user_661498710020166_661498710020166 Follow this link https://support.reolink.com/hc/en-us/articles/360037976953-How-to-Add-Reolink-Cameras-to-Amazon-Alexa
@reolink-lorenz Can you please add a link to download the app? Thanks.
@newysurfcam_826122846044314 To 90 degrees it's a NO. See https://support.reolink.com/hc/en-us/articles/900000603746-Can-I-Rotate-Camera-Image-90-Degrees/Only FLIP and MIRRORING are allowed. See https://support.reolink.com/hc/en-us/articles/360004724613-How-to-Flip-the-Image-via-Reolink-App/#:~:text=Launch%20Reolink%20App%2C%20go%20to,image%20vertically%20by%20180%20degrees.
@matt-bruman_695767958503581 Use this link https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exeI suggest you to email support. I don't have the fish eye and so I can't help you.
@reolink-lorenz Once again we have the issue of the notification sound. It is taking the default notification sound and not the one selected. Please ask dev team to fix it and provide an updated client.
@villonesm_80414159839437 Please note that1. Walking towards the sensing area of a PIR detector may result in later detection as it is possible to walk towards the PIR sectors without crossing them (which is required for detection).
2. Walking across the detection area of a PIR detector results in a rapid detection because multiple sectors are crossed quickly triggering the detector.
@user_783048988528819_783048988528819 That's what I would have done too.
@ramms_119 Totally in agreement. I have been leading a team of programmers and we share the project (code) in real time. We rigorously test the application before releasing it to ensure that existing and new functions work as expected. We used to dedicate substantial time in testing but it really paid off. Excellent reputation and trust.Sharing code among developers has many benefits, including time and money saved and increased innovation. There are so many tools out there to choose from.
@user_831986059370713_831986059370713 Try to email support on support(@)reolink(.)com. Maybe they will help you on how to source a white doorbell. If you are not in a hurry I will wait for the new one which shall be released shortly. It shall include package detection and have a wider vertical FOV.
@gigareolink_674886542127139 Kindly send your request to Reolink support. The more requests the higher the probability of having a Linux client.
@reolink-lorenz These panoramic cameras are really marvelous. What I wish to see is to have full screen in view mode and having a stronger mounting.
@ron-morgenstern_794924005208288 When it comes to the transformer you need yo know the VA, that is the voltage x current. You need to know the current provided at that voltage. So if the secondary voltage is 24V and the VA rating is 24VA then the current supplied is 1A. But if it is 24V and 12VA then the max current is 0.5A. Moreover 200feet is a bit long and so you need wire with lower AWG (thicker wire) so the voltage drop is low.
@hdn What is the firmware of your doorbell?
@laphunhon_689657095459000 I suggest you to send these requests to Reolink support. They prioritise features in accordance to the number of requests received.We have already proposed these features.Rich notification is awesome with action. This, of course, requires further processing at their application servers and may require a subscription. This is being done for WIFI doorbell.I recall old Android clients which when clicking on the notification , it used to take you to the recorded video but I cannot understand why this has been removed. We also requested that when a user select the playback, the client should point to the last clip.Event logging is required for cases where the object has been detected by various cameras and you want to go through in accordance to the sequence of events.Motion tagging is under development and we hope to see it soon. Most probably this will be on new cameras. Maybe Lorenz can provide further details on when this shall be available
@latez1_702748087968371 I am a customer like you and if I had to design it then I would certainly ping the gateway as most devices do.
@vodkan_410792752525441 Email support. They should have add it similar to a smartphone. Ensure it is on HSPA as otherwise you have issues.
@reolinkshayla I still have the Argus 2 and they are still working without any issue. From 1080p to 12MP in just 5 years. Who knows where we will be in 5 years time!!
@vigy_591093180735512 Not yet available. You need to connect the NVR, POE switch and BB router to the UPS.
@meyer_161450607886522 Install the 64bit version from https://bit.ly/41LhWCh
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