Best posts made by joseph_1979

@chopstix_887064913674433 Ask the admin :). Even me sometimes had to re-type as I got error after clicking submit. They did this limit to avoid scams.

@abruemmer_294883353338065 Which one you want? Perhaps this one https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exe 

@chopstix_887064913674433 You seem to be knowledgeable about their products and if I am Reolink Admin I will certainly ask you to be a moderator to assist customers. However, I am just a customer as you and have no authority. And I do not have so much free time as I am very busy with mega IMS projects.

@ecri_153017360044193 The programmers programming the Windows client used old DirectX9 libraries and this has caused issues with video. I did mention this in my replies to members.

@luke_537322793328769 Technically the upgrade of the fw will not change any setting unless you don't tag reset config parameter. However, this has to be confirmed by supplier. Email support.

@reolinkshayla Excellent. We forward ideas and exert pressure because we want Reolink to be the best and the first choice for customers opting to install cameras in their home and business premises.

Kindly provide a link to download the appl before it will be available in the respective region. Note that 'Animal' in point 3 has been wrongly written to 'Aniaml'. Please correct.

Thanks a lot and keep it up.

@sibedad I have several cams from Reolink and never had any major issue. Wherever possible avoid battery cams. But it is better than nothing.

@crimp-on_62210811129 It is still in beta version and needs a lot of work. It doesn't work in playback mode and not all AI cams are covered. And I have already told Reolink support that this should have been implemented at source and not at application level. For instance a 30 bucks Wyze camera can do this locally as it should be. Notwithstanding their implementation will create inconsistency. My personal opinion as a customer.

@mrspock75_889662031028381 I don't have the home hub yet and so cannot give a definite answer to your questions. However, you can post this on Reddit Reolink where there are lots of customers using the home hub and will certainly answer you.

@james-jenner_683177101791235 Have requested this several times. Hoping one day this will be implemented.

Appreciate if you too submit a request on https://support.reolink.com/requests/

@reolink-oskar so far it can identify an object, namely, person, animal, vehicle, etc. We now need to identify who is that object eg...face recognition, access social media to get info about the person,....if animal which animal, car which model, etc.....Enhanced AI.

@slippinjimmy But if not compatible then they should provide a timeframe when this shall be made available. I can understand your frustration as I am a customer like you and wish certain things are handled better. One thing to remind you is that the Reolink doorbell (till today), it only sends a push message notification to alert of a visitor. It doesn't originate a call. They are trying to have a different tone but having lots of push message notification or you are in a noisy environment this is inadequate. I have requested a SIP call similar to what other suppliers have implemented.

@user_811568924922088_811568924922088 Apart from reset and start all over you have two more options.

1. Change the ssid and password of the new router to be the same as the old ones.
2. From your smartphone change the ssid and password of the hotspot to be like the old ones. Then from a pc access the doorbell camera and change the wifi network to the new one.

@user_736098558853348_736098558853348 Not yet available in Europe. Still waiting to test it out.

@big_ted Well....it states worried about missing package. Then what about if for one reason or another the camera is unavailable. Do we get a notification? No...... and this is more important than the package.

@barotropic_491975863558276 Can you delete the camera from the client and add it again?

@reolink-oskar This all boils down to costs. One of the key advantages of full colour night vision technology is that it offers clear and vivid colour images, even in near complete darkness say as low as 0.0005 lux. This is made possible by having a massive 1/1.2'' CMOS image sensor to capture more light, as well as a warm light that reaches up to 200ft. The technology has come a long way in recent years and continues to improve, making it a popular choice for cameras. There are also a couple different technologies to achieve full color. Some of the more affordable full color cameras use a built in warm light that can go as far as 100ft. More advanced cameras utilize two lenses. One lens captures visible light and the other captures infrared, both are then combined with clever programming to achieve a multi-spectral image. This means that with the same 100ft warm light, you can see even further in the dark.

Another technology is thermal imaging technology which captures the temperature difference between objects. They use microbolometers to detect different amounts of infrared light which are then converted to images of heat signatures. Since these cameras can identify heat patterns, they can see even in zero light and when there’s smoke present. So thermal night vision cameras are very useful for security where visual clarity is important regardless of the lighting condition.

@js1547_457196343931021 Agree. That's what I used to do when I was a developer. I spent most of the time planning and testing. But today this has changed with most suppliers launching products with inadequate testing.

@luuke_869320929738914 Detection algorithm was not able to determine the exact object type. Can you send the video to support on support @ reolink . Com so that they will improve the algorithm?

@drealine_329342379503810 It takes some time for the application to show Motion Mark on all the cameras. This happened to me on my Android appl. Maybe you can delete it and add it through UID. Have no idea what's the condition implemented on their application to add this feature for the camera.