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@reolink-fiona We have seen features introduced related to new products but I think features related to the security of the camera per se have been left a bit behind. For instance I wish to see some of the following suggestions being implemented on your products. These will definitely give more peace of mind to your customers.1. Introduce a log of the source IP logging on to the camera. Have the last 20 IPs together with timestamp logged and exposed them to the Administrator account. Here one can check if someone else tried to log the camera. This should be read-only and cannot be erased even if the camera is rebooted or restored.2. Send a push notification or email when user fails to log to the camera. You have introduced the account locked feature but this is not enough as after timeout the account will be unlocked and you have no idea that someone tried to log on.3. Add the possibility to send a push notification when a user logs the camera within a configured time period.4. Add a privacy shutter which inhibits any recording. This has to be password protected by the admin.5. Introduce a heartbeat mechanism between the camera and the P2P servers and in the event of failing to receive say 10 consecutive requests then send an email/push notification to the user that communication with the camera has been lost. Of course this will definitely increase the load on the servers of the service providers providing the p2p service.6. Encrypting the mp4 files in the SD/NVR (using AES 128/256 bits) and files can only be viewed from the Android/Ios and Windows/Mac applications using the combination of UID and password of the camera. Then if the customer wants to pass this video to police then it can be exported with no protection.
@user_654306224615431_654306224615431 I always tell them, use the genuine members of the communities (here, reddit and FB) and they will surely perform the appropriate testing. There are people out there who are really expert in a number of fields. For some of us these are gadgets in comparison to what we are responsible of.
@cédric_756173795434660 Can you set an alarm delay of 1 to 2s? I will email Reolink support to see if they have a newer firmware and if they have received similar complaints. Maybe they have a beta fw.
@quizzical Uh........... again!! Perhaps more issues. Have no idea of what is happening. @fiona Can you please let us know what is happening on the doorbell firmware? It seems to have been pulled out twice in the last 2 days.
@reolinkshayla yeah it is filthy due to spray. And it isn't rightly installed....that's why I said that
@user_763449755173091_763449755173091 I suggest you to submit your request on https://support.reolink.com/requests/
@dylantkline_629871480078705 It has been temporarily pulled out from the download center. Most probably they are finalising the final 'stable' version.
@ebaruk_673045617504343 I have no idea. I am a customer like you. You may submit your query to their support on support(@)reolink(dot)com They are using a number of old modules.
@cédric_756173795434660 Excellent. Fore sure it was either the cable or the connector. There are cable testers.
@john_350143387672724 Maybe the framework behind the 8.10.x is different from that of 8.8.x. Download of large files was fixed in previous beta version as you correctly stated.
@og These are old NVRs and their hw doesn't support the DUOs models together with the trackmix as detailed in this link.https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs/But if you do not intend to add 8M/12M, DUOs and Trackmix and doorbell then keep them till they become faulty.
@pernoi_434276731408615 I answered you in the other request you made.
@reolink-fiona Now the resolution settings are being stored and retrieved correctly. As for the application starting time, it seems to be the same as the previous version. As stated we are here to support you and before you launch the client.......put it here and we shall test and provide feedback. Thanks for your support and good work.Performance and resource usage is quite good. I left it in the background for around 3 hours and no freeze. But whenever there is an upgrade.......there is always an omission of a feature :)............ No full screen again. Please put it back.
@medway-computers_685415553384577 Therefore some firmware as the E1.
@reolinkshayla This is fantastic. Keep it up.However, we need to see more cameras emerging with large F1,0 aperture and larger dual CMOS 1/1,8-inch sensor. Forget the F2.0 aperture and 1/2,8-inch sensor. And at 8MP they will be super.
@rob_631717169750022 You can download it from the above link and install it. It's safe. I have been running this client for 4 days without any issue.
@kimchigun Only a few models as indicated in the link https://support.reolink.com/hc/en-us/articles/360008563054-Introduction-to-the-Wokring-Principle-of-Patrol-for-Reolink-Cameras/
@big_ted Correct. This is NOW.
@rob_631717169750022 So you have to wait until deployed to your region. So far client seems quite stable.
@fxn_329751914586312 Have you added the apn?
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