Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@user_763449755173091_763449755173091 I suggest you to submit your request on https://support.reolink.com/requests/
@rob_631717169750022 You can download it from the above link and install it. It's safe. I have been running this client for 4 days without any issue.
@ebaruk_673045617504343 I have no idea. I am a customer like you. You may submit your query to their support on support(@)reolink(dot)com They are using a number of old modules.
@cédric_756173795434660 Excellent. Fore sure it was either the cable or the connector. There are cable testers.
@rob_631717169750022 So you have to wait until deployed to your region. So far client seems quite stable.
@og These are old NVRs and their hw doesn't support the DUOs models together with the trackmix as detailed in this link.https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs/But if you do not intend to add 8M/12M, DUOs and Trackmix and doorbell then keep them till they become faulty.
@pernoi_434276731408615 I answered you in the other request you made.
@ramms_119 Good to hear that. I have it running on Win 10 and 11 respectively.
@medway-computers_685415553384577 Therefore some firmware as the E1.
@reolinkshayla This is fantastic. Keep it up.However, we need to see more cameras emerging with large F1,0 aperture and larger dual CMOS 1/1,8-inch sensor. Forget the F2.0 aperture and 1/2,8-inch sensor. And at 8MP they will be super.
@gary-d_344027431432324 Previous clients were 32bit and the 8.10.x clients are 64bit. Therefore to run them you need a 64bit Win OS.
@kimchigun Only a few models as indicated in the link https://support.reolink.com/hc/en-us/articles/360008563054-Introduction-to-the-Wokring-Principle-of-Patrol-for-Reolink-Cameras/
@big_ted Correct. This is NOW.
@alvaro2 It also depends on the power output of the router. I have an Argus 3 Pro on 5G and it is at least 17m away from router. I do not have any connectivity issue . That's expected from plastic when exposed to long hours of direct sunlight. I did install an aluminium cover on top of the camera and so far still in original colour.
@fxn_329751914586312 Have you added the apn?
@crimp-on_62210811129 same here. Support always assisted when requested.
@rob_631717169750022 I did ask senior support to have it even on single view. Didn't get any reply yet.
@kimchigun And if you intend to purchase a cam with tracking capability, note that sometimes the Trackmix and E1 OD will not return to their guard position. I am experiencing this on both models. It seems to be a gearing issue. My personal observation.
@pierre-gielen_288801745879289 Try to use pushover
@ramms_119 Yes I noticed this from the instant I upgraded. As you stated it was working really well on previous version. Support notified.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!