Best posts made by joseph_1979

@kraze_644556700938245 This is fairly easy. Check them out and let me know. If they work you shall receive 200OK ... like SIP for answer message 200OK :). Note that the Escape sequence is only needed for Win.

To enable

curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"SetNetPort\",\"param\":{\"NetPort\":{\"rtspEnable\": 1}}}]" "https://#IP_CAM/cgi-bin/api.cgi?cmd=SetNetPort&user=#USER&password=#PASSWORD" 

To disable

curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"SetNetPort\",\"param\":{\"NetPort\":{\"rtspEnable\": 0}}}]" "https://#IP_CAM/cgi-bin/api.cgi?cmd=SetNetPort&user=#USER&password=#PASSWORD" 

@albator_681579469856921 I checked with my friends and they got the same error code. Therefore you are not receiving any push message notification when camera is triggered and you have the push notification enabled. Seems a global issue.

Thanks a lot for confirming.

@user_664640953340025_664640953340025 I have asked for SIP calling on the doorbell camera for quite some time to close the gap with their competitors who already provide. Maybe they can provide the SIP client and then we register with a VOIP service provider.

@arestis_676622578688071

Point 1: Unfortunately none of the Reolink products are able to perform update automatically. Recently they have introduced this auto upgrade on their Windows client and when I tried it it failed. I had to upgrade it manually. I guess they have sorted it out.

Point 2: Have you upgraded the client to 8.8.5? Are you able to connect through the iPhone using both WIFI and Mobile packet data?

Point 3: I did request this too. It would be very handy especially if you have a number of cameras.

Point 4: We have requested Reolink to add STATUS and a schedule for the scene mode. We have also requested the Geofencing but I didn't see any feedback from Reolink if and when this shall be implemented.

@user_817957934338227_817957934338227 Try to add your request at Reddit Reolink. I don't use Synology.

@brett-hyink_464759829713142 I have no issue to view my cameras through my 4Gand 5G smartphones. It not only depends on Reolink but there is also the WIFI at home, the copper or fibre path from home to the BB service provider, routing within its IP Core backbone, the interconnect from this ISP to the mobile operator IP backbone, from the mobile operator IP backbone to its Packet core (MME, SGW, PGW), from its Packet core to its Radio network and from the Radio network to your smartphone.

Can you let us know what are the plans for Reolink to introduce geofencing? And how about having a multitude of push notification? Perhaps rich notifications. Your competitors already have them for quite some time. You need to act fast to lead in this market.

@seb_526812765704330 I have informed them too. If I have the source code ( I program in C++) I will also add the schedule when it is triggered by motion or cameras. few lines of coding..... It doesn't make sense to switch on the floodlight at daylight.

@user_822884704698612_822884704698612 I missed this request. If you know some networking protocols, you could have connected a PC to the POE switch and run Wireshark. The phenomenon of reloading or getting powered off in the middle of running can result from the insufficient power supply and poor-quality PoE cables.

@legoguy_24916305373 I fully agree with your analysis and this is what I concluded. Note that I am not an employee of Reolink but a customer like you and assisting members of the community based on my engineering/software skills. Would you be able to collect event logs from Windows or any logs which might be of interest for Reolink to investigate and sort out the issue with their client? Perhaps if you record a video it will help them. Then email Reolink support.

@newysurfcam_826122846044314 To 90 degrees it's a NO. See https://support.reolink.com/hc/en-us/articles/900000603746-Can-I-Rotate-Camera-Image-90-Degrees/

Only FLIP and MIRRORING are allowed. See https://support.reolink.com/hc/en-us/articles/360004724613-How-to-Flip-the-Image-via-Reolink-App/#:~:text=Launch%20Reolink%20App%2C%20go%20to,image%20vertically%20by%20180%20degrees.

@seb_526812765704330 Correct. It was working fine on a previous version but now whenever you click on the notification it will take you to the live view. They need to fix it.

@villonesm_80414159839437 Please note that

1. Walking towards the sensing area of a PIR detector may result in later detection as it is possible to walk towards the PIR sectors without crossing them (which is required for detection).

2. Walking across the detection area of a PIR detector results in a rapid detection because multiple sectors are crossed quickly triggering the detector.

@viswa_660432243101703 Maybe they carried out maintenance on their servers. I have already suggested that they should somehow inform the clients about planned maintenance. I had an issue with push message notification and I did a trace and noticed that the alert was being sent by the cameras but there was no push notification sent by their application servers towards google FCM. They said that they will alert the customers of such maintenance.

@user_831986059370713_831986059370713 Try to email support on support(@)reolink(.)com. Maybe they will help you on how to source a white doorbell. If you are not in a hurry I will wait for the new one which shall be released shortly. It shall include package detection and have a wider vertical FOV.

@ed_682671253913811 From the error code I knew what was the issue. Note that I am not an employee of Reolink but a customer like you :). I am here to give my support based on my engineering and software skills...give me thumb up so I will have a Christmas gift....ha ha ha joking.

Good to know you are now streaming.... if you have a nice stream...share it here.

@ron-morgenstern_794924005208288 When it comes to the transformer you need yo know the VA, that is the voltage x current. You need to know the current provided at that voltage. So if the secondary voltage is 24V and the VA rating is 24VA then the current supplied is 1A. But if it is 24V and 12VA then the max current is 0.5A.

Moreover 200feet is a bit long and so you need wire with lower AWG (thicker wire) so the voltage drop is low.

@ed_682671253913811 So the peer is receiving the RTSP request but refusing connectivity. Ensure you have the RTSP enable. Go to the PC Client>>Network settings>>Advanced>>Network Ports to enable the RTSP ports. Ensure you have the latest firmware installed. I would still email support to check whether you have the latest one. sometimes the ones shown in the download center are not the latest.

Of course the credentials are never dumped in logs.

Previously there was the possibility to see (netstat) which ports are open by exporting the diagnostic log but this has been removed.

@latez1_702748087968371 I am a customer like you and if I had to design it then I would certainly ping the gateway as most devices do.

@user_688413853466839_688413853466839 Toggle again VPN and add exception to Reolink appl.

And ensure you are on 4G/5G and try to lower the resolution. Avoid HSPA.