Posts made by joseph_1979

@davideotto You need to connect the cameras through a switch which will allow you to have full control of the cameras. Here you can switch off the siren with a shortcut. However, since this is not yet available on your NVR I suggest you to open a ticket with support. Maybe they have a beta fw which allows it.

@brodie You get what you pay for. If you buy fine clothes you buy Paul & Shark, Hugo Boss, etc.

@mannyf_917625001046227 I am using the Android client and can paint till the border and save it.

You need time to adapt in everything. One essential factor is patience.

@user_895688165351606_895688165351606 Ensure the browser supports H.265.

@impex_634774613635083 I don't use MAC and IoS. However, I am at Reddit Community too and there you will definitely find customers using MAC who will definitely help you. Just create an account on https://www.reddit.com/r/reolinkcam/ and post there.

@markus Yes you can. Follow this link https://support.reolink.com/hc/en-us/articles/360020081034-How-to-set-up-FTP-for-Reolink-Products/

@chopstix I have two DUO 2 and their vertical FOV fits well in the scenario. DUO 3 have lower vertical FOV. I cannot find a solid reason for lowering the vertical FOV since the CMOS sensor is not an issue.

@ale I suggest you that you open a ticket with support as you will not receive concrete answers from here. We are volunteers supporting members based on our technical skills and experience. Most of your requests have to be answered by a Reolink technical person.

Hereunder please find my personal comments to your requests.

1.1. It seems that Reolink are more focused on the Android and IoS applications rather than the Windows/Mac clients. These clients haven't been upgraded for quite some time. I suggested that any changes or addition should be synchronised across all platforms.

1.2 I have requested scheduling and status for shortcuts (and other features) for a long time now. This is quite desirable as we tend to forget and we are dealing with security.

1.3/1.4 I have asked to add IFTTT/matter/MQTT on HHP. In this way we will be in a better position to control the other entities connected to the HHP. I am performing some automation through HA which is quite good.

1.5 I have asked for this too. However, I added the inclusion of a SIP client which shall call a number of MSISDNs/Fixed Nos. If it is difficult to offer a SIP server then just add the SIP client and let the customer selects an IMS operator to register with. If these two entities are added then we can remove the alarm panels. So here Reolink will enter the alarm panel market too.

2.1. Yes I noticed that but I didn't report. I asked for more rigorous testing before being available to the customers.

2.2 I have requested a similar scenario of the NVR where the cameras can also be accessed directly (assuming they are connected through a switch or hybrid switch). Moreover I have asked for files synchronisation if the HHP loses power and the camera is still recording (eg battery). Currently the new files in SD are not uploaded to the HPP. And there is no indication that the HPP had lost power.

3.1 This will be available when the cameras can also be accessed directly. Here you shall enable the FTP in the camera. I asked for the Windows client to have the possibility to view files which have been ftped to an ftp server. I also suggested the addition of 3 digits (or characters) in the filename to denote which objects have been detected. Uh we suggest a lot and a lot. If the software is open source we already added most of these features :).

@davideotto Yes, I understand. In the Home Hub Pro this is solved. I suggest you to open a ticket with support.

@davideotto Are you controlling the NVR or the cameras individually with the shortcut?

I think individual cameras can control the siren with a shortcut. However, through the NVR, only the buzzer can be controlled. Personally this doesn't make sense.

@user_877629909930183_877629909930183

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Indeed this community site needs a revamp. Sometimes I cannot add URLs....sometimes there is no URL and rejected...and then I give up.... in your case I tried 3 times and had to amend it.

At reddit we have no issues at all to add pictures, URL etc.

@chopstix don't have this model.

?@user_801722146836689_801722146836689 That's the newest fw for that model. Maybe it's a power issue. It is restarting. Is this connected directly to the mains or using an adapter? If using a dc adapter, can you replace it? it's 12V@1.7A.

@gabs_338098463609012 I recall that previously updating of the cams connected to NVR was directly through the NVR. However, they updated the fw which allows the connected cams to be updated through the pc application. So check the fw of your NVR through their download site.

@reolink_332252861841648 Reset and SD slot. Check out this link https://m.reolink.com/product/reolink-duo-2v-poe/?srsltid=AfmBOoqwvk6MBqvJT6gdi_q3hjuJKD2SKPgDy1cWGQHfGe4JclKKhvu2

@user_865954023559356_865954023559356 You need to tune the sensitivity. It is rather difficult to have a setting which suits all scenarios. It takes some time to find the optimal setting.

@user_656454200799252_656454200799252 Which client are you using? Did you try the Windows client?

Note that the update check on the camera doesn't work and always shows that you have the most updated version. I suggest you to open ticket with support.

@ntsec_439115516678293 Follow this link https://support.reolink.com/hc/en-us/articles/900003637866-How-to-Set-up-Email-via-Reolink-Client/

@user_921978579837158_921978579837158 I don't think so. It will write to 512G. If it writes above 512G then there is no guarantee that the video will be played. 1.5T SDs are costly. Better you buy the Home Hub Pro which can be expanded to 16T.

@pughde_253162287014047 Maybe it was removed from all NVRs. However, if you want to digital zoom you can use the scroll wheel on the mouse. Better than using a button.