Posts made by joseph_1979

@user_884734665736402_884734665736402 it could be the case. So I suggest you to report it to support on support @ reolink . Com

These were the first generation cameras and mostly they use them for 24h rather than a limited time frame.

@risrani_660697694090295 I suggest you to contact support on support @ reolink . Com. I don't have that NVR and so can't help.

@vigy_591093180735512 I told them that the speed tests and other WIFI parameters should be available from the camera side and not the smartphone. We can use any of the myriads applications available like ookla.

@vigy_591093180735512 Geofencing. But I don't think this is on their priority list. I have requested this for over 4 years.

@matthew_635366143033465 Exactly.

@reolink-daisy How about an improved Trackmix to be part of the CX family?

@hometheater503_202558512976108 I don't have that model. I suggest you to email support on support @ reolink . com

@user_884734665736402_884734665736402 Only push notification as other settings can be changed through the Windows Client. Can you see if you get the same issue if you enable the same scheduling for email notification?

@johnbee_775297965834409 I don't use this camera. Can you post it in Reddit Reolink community? There you will definitely find customers having this model.

@user_884734665736402_884734665736402 Did you update the client? Which version you are using?

@sibedad Would you be able to get the camera close to the router and try again. My cameras are all WIFI and I am able to connect to all of them. The only issue I have is with the doorbell which takes between 7 to 12s to connect.

@philmarion_266783024070796 Just change the camera credentials and nobody else will have access to them.

Or better to reset camera and start afresh.

@rockcock_637337742590075 We have already provided these suggestions to support. However, it would be helpful if you will submit your requests to support on support @ reolink . com. The more requests they receive the higher the probability we see them implemented.

@philmarion_266783024070796 Camera can only be connected to one WIFI network but accessible from multiple WIFI/LAN/Mobile networks. Recall there is a limitation on the number of users/accounts.

@eesti-maa_508246764327046 so email them on support @ reolink . Com

Three years ago I have asked them to add an icon for the spotlight in fullscreen but never materialised.

@user_762306667339913_762306667339913 nope. It's the lens.

@sergic_599061505753196 maybe they changed something. Email support on support @ reolink . Com

@crimp-on_62210811129 I have suggested this for more than 2 years. Be Flexible.

@reolink-daisy For the battery cams, please ask dev team to improve the communication protocol.

@mamymam2013_465350299701478 I can fully understand your frustration and one should be provided with the product and service he/she has purchased. Unfortunately this is not always the case and despite we do out utmost to fight for our rights we are never given what is rightful to us. At the same time one should ensure that this shall in no way affect the daily life and we should move on. We have a cerebellum to think and opt for better methods and products.

As already stated I am a customer like you and have requested myriads of fabulous features but rarely they have been implemented. They know their priorities and recall our mentality is totally different from other continents. My motto is never to give up and pester people until what they have to deliver is delivered in accordance to agreements/specs. I dealt with big business people on projects running into millions of Euros and I wouldn't issue payments until they deliver what has been agreed in the contract. What is mine is mine and what is yours is yours.

Life changed by 180 degrees. Before we used to test and re-test and spent a lot of time in planning. And the product would be nearly bug free. Today they develop and put it into service and we will fix when we have time. I have engineers who just graduated and join the team. They are really ZERO.

As for the android v4.50.0, I still have choppy audio if I leave it for more than 3 min and they changed the filter....now you need to select. Previous layout was by far better. I tell them we are not after cosmetics (these are for the ladies) but for new features we have requested. Here and at Reddit there should be a Reolink SKILLFUL person who shall be replying ot requests and providing feedback and ideas to the dev team. Moderators....like me.....we reply based on our knowledge we gained through experience and universities. But we have no inside of the software and product. For me this is a peanut and I have entities more complicated than this....this is like a bolt in an engine :).

Enjoy life and don't let others affect your life.

Note: I had to submit this 5 times and it has been accepted after I deleted some ....... Nobody checks for any error or how to enhance the website. You cannot include URL either and even emails. On Reddit there is no issue and you can post as much as you need and there are numerous of members who are experienced and sometimes I challenge them to make the argument more interesting. I do this for fun and nothing else despite I am busy.