Posts made by joseph_1979

@friedhofsblond_74434013315 You're welcome.

My HHP is on v3.3.0.36924112932. Shortly there will be a new upgrade to integrate the chime of the doorbell.

Did you try to remove it from the HHP and ftp directly from the Argus 3 Pro to the ftp server? At least you know that the FTP works from camera side. I guess you did reboot it right? Resetting won't do much.

1. There are two index files which keep information about the files stored on the SD ( one for main and one for sub streams). So you need to copy these files together with the mp4 files. You can download DiskGenius (freeware) and copy the files from the SD onto your HDD. Then from HDD to the new SD. Note that the new SD has to be formatted in FAT32 otherwise the Reolink cam won't be able to read or write in it. Then insert SD on cam and reboot it,
2. That's an indicator and a power button. Check here https://reolink.com/product/reolink-home-hub-pro/?srsltid=AfmBOoqoiTsJCaB3-vYvc7sqzNAovts23VrMTnx3BiclqiE4TsYgv2fI#specifications
3. Link Devices: This is used to trigger an IoT device upon the camera detects an object. Unfortunately the IoT devices within the Reolink products is limited to the Standalone floodlight. Previously they used to sell smart plugs but they are no longer available. However, you can achieve what you stated through the use of 3rd party applications such as Home Assistant. With this you can automate a lot of tasks. Name it and do it. Check this https://support.reolink.com/hc/en-us/articles/10918544226585-How-to-Set-Link-Device-s-for-Reolink-IoT-Devices/ . If you are interested in integrating your Reolink cams then follow this link https://www.home-assistant.io/integrations/reolink/.

@user_948802082132147_948802082132147 Give it a day and it will disappear.

@garygenest_377033554071702 This is normal. It will charge to 87% and on the application it will show as 100%. This is to prolong the life of Lithium battery.

@friedhofsblond_74434013315 Fist set the FTP on the HHP and then enable the FTP on the camera. Once camera is bound to the HHP you no longer have to add the IP of the FTP server.

So on the HHP it should look like this



If you do a test and check the logs on the FTP server you shall see (part of the FTP messages)



And from the camera side you shall have





And if one presses test from the camera side, we shall see the following messages on the ftp server.




As FTP server I am using the Cerberus but you can use FileZilla and others. Note that Reolink products don't support SFTP (requires SSH) but plain ftp and FTPS

@lafunamor You may forward your suggestions to the support.

@user_953742728401077_953742728401077 No. The stream is encrypted. All they can do is trying to access your camera and if you have a weak password then they will get through. So follow the password policy.

@kimchigun RTMP has lower latency and normally used for live streaming. But yes I still say that Reolink have to improve the RTSP protocol. Maybe this is attributed to resources which are operating at engineering level.

A software NVR. Uh this will be a workload on support due to different platforms. We have issues on a simple client let alone having a software based NVR.

@pdougan Through Playback.

@rocketdylon50_212394713747637 GO to Amazon and search for J-Tech-Digital-Extender-Ethernet-Supports

@friedhofsblond_74434013315 When you connect the cam to the Home Hub and ftp is enabled on both entities, then the file is uploaded from the camera to the HHP and from the HHP to the ftp server. In fact the ftp server configuration appears on the HHP. Ensure that the Argus 3 Pro is on fw v3.0.0.3951_24081932. If this is not what is installed on your Argus 3 Pro then email support to push you this fw.

@reolink-oskar Customers are now after a CX version with a higher optical zoom and more resolution on the Telephoto. And how about adding a third fixed lens on the top which shall be aimed at the position to be constantly monitored while the other lenses do the tracking and patrolling.

@kev_57257967492 If we adhere to the compilation date then the 4289 is more recent. The date is read as follows YY(24)MM(12 Dec)DD(17). Yours has been compiled on 10th Dec 2024. Total confusion. Seems the rule is not followed correctly. Anyhow the most important is that your issue has been solved.

Hope they will update their download center too.

@user_953742728401077_953742728401077 if they have them then you can use them otherwise if it is a kit then most probably they don't have UID.

This is like the mac address. Cannot be added or changed.

@lio_773845245571269 Have a look at https://support.reolink.com/hc/en-us/articles/900004614403-How-to-Add-Reolink-Cameras-to-Reolink-NVR-New-UI/

@elijah-pokrop Maybe you hit a limit.

I assume your RLN12W WAN port is connected to a router. If this is the case I suggest you to run half of your cameras on your home WIFI and add them to the RLN12W. This means that the data flows from camera to router (WIFI) and from router to RLN12W (cable). Note that we cannot run all the cams in this way as we will hit the 100Mbps bandwidth of the eth port on the RLN12W. I cannot understand why in 2025 they still implement 100M eth port. It should be 1G. Same cost.

See if the lagging dissappears. If not then it is a resource issue on the RLN12W.

@tripp_949654993338538 Good points. We really need geofencing and face recognition.

@user_950867264204965_950867264204965 No need. Just ensure you have the same SSID and password. It shall connect automatically.

Ensure that from the location of the camera you have an upload speed of at least 12Mbps.

@kev_57257967492 Thanks a lot. You are amongst the very few who updates us when a solution is found. We are here to support others who may have been through the same issue. Note that 5 days ago there was an fw upgrade for E1 OD Pro. This was created to fix bugs and maybe yours is included too. Have a look at their Download Center.

Once again thanks for the update.

@user_944216066371752_944216066371752 If power is restored then the camera should connect to the WIFI network and should be reachable.

Is your router back in operation? Do you have any other device which you can connect to?

@user_828616743243981_828616743243981 I don't have this issue on v 8.18.12. How about uninstall and re-install client?

Note that if you run the client from an external network all the streams default to Fluent.