Posts made by joseph_1979

@reolink-lorenz Can you please add a link to download the app? Thanks.

@gpborges_691254708244639 This should be the way forward to close the gap with competitors.

@rageykiwi_622687856689222 Most probably you have audio. Try to install DirectX9 and check again.

@user_646694167957601_646694167957601 Can you install DirectX9 and try again?

@neil_chaplin_is_450076909830276 Unfortunately this is not yet available. I have already suggested support to have

1. A scheduler for each recording object type
2. A scheduler for detection zone for each object type
3. A scheduler for sensitivity for each object type
4. A scheduler for the push/email notification for each object type
5. A scheduler for the scene mode

@tinchotommy_222364008116413 Mine is not upgrading. It could be that the new client has been removed,

@denzoid_632176958930955 A reolink customer managed to use a 433MHz wireless control receiver to activate the existing chime as illustrated in https://www.reddit.com/r/reolinkcam/comments/yzfbqo/modify_reolink_doorbell_to_keep_original_chime_box/

@jj_438212288213125 I suggest you to request this to support. Never came across such a scenario.

@ph38 You need to have direct access to the camera. Connect the cameras through a POE switch and connected to router.

@user_720859245928586_720859245928586 If you have connected the Trackmix directly through the NVR then you can only view it through the NVR. To view it directly then you need to connect it to a POE switch which is in turn connected to the router. Even with this setup on Windows Client you still you cannot watch both wide angle and Telescopic at the same time.

@user_721163601440992_721163601440992 You may use the smartphone power adapter. If the LED is orange it indicates charging. And when fully charged it will turn green.

@qualitystreet360_438079762100362 I don't owe any NVR. I record on SDs and transfer the files to an ftp server. You need a DC current clamp meter. I suggest you to email Reolink support and ask them.

@misterger50_606210105405502 The E1 OD is a 5MP camera. Set the clear stream to max resolution, fps, etc. Go to playback and set the mode to CLEAR. Then download a recorded clip and once downloaded right click on the file and select properties. Here you should see the resolution.

@trebor_311830632194187 I suggest you to do the request to Reolink support.

@marian-siczek_715086104985814 Check out this link https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App/

@lochiel_470803115704506 Thanks. The main reason not having the upgrade prompt is that they have removed it.

@marian-siczek_715086104985814 Go to the first camera in the list and drag the screen down. It shall appear on top.

@damo_720489830449280 Since the recent upgrades clicking on the notification takes you to the live view. I am using the Android client. I reported to support for a number of times.

@leeawhite_475558898094213 I am not aware of the v8.12. Has this been provided by support?

@shilts_717044622844124 Good to hear that. I did use both and had no issue. Of course I don't know your configuration :).