Posts made by joseph_1979

@reolink-lorenz Thanks a lot. We are always tuned to your frequency :).

@reolink-lorenz The sound to be selected is included as a parameter in the push message notification and subsequently the appl can provide the appropriate tone. In my opinion a SIP call is of outmost important and so I kindly ask you to push your development team to implement SIP call. Duration of notification is 1 to 2 sec while a call can last till unanswered (60s) on most mobile networks.

@marian-siczek_715086104985814 Whatever you purchase make sure you fully read the specification and check reviews at independent sites.

@user_718562609025233_718562609025233 No. I don't have any NVR. I just record on the micro SD.

@lollygag098_197170271973596 Nice to hear that. Do me a thumb up so I get a point to redeem for beer...joking. Enjoy.

@fabio-perri Good point. Kindly make this request to Reolink support.

@zentao29_497016336400517 If you have connected the doorbell directly to the NVR poe port than you can only view the camera through the NVR. If you want to add it to the Android application for example then you need to connect the doorbell to a POE switch and the poe switch connected to the router.

@doug_356568532140246 Through scene mode you can enable/disable recording on all canwraa by a click. However, scheduling and status haven't yet been implemented.

@user_716306939105533_716306939105533 Enabling and disabling recording on all cams can be achieved through scene modes. But this lacks scheduling and status. Recently Reolink in a survey asked customers what they want to enhance in the scene mode. You can still give your input. Search it in this community.

@doug_356568532140246 Apart 5 min there are other intervals such as 30 min and 1 hour. Nevertheless I agree that there should be specific daily settings other than regular intervals. I will ask senior support. Kindly send your request too to Reolink support. The more requests they got for the same feature the higher will be the probability to implement.

@mamymam2013_465350299701478 I am a customer like you and trying to help. When you access your cameras from an external network then your PC and the cameras are connected to the P2P Relay servers provided by AWS/Azure. So the media flows from camera to the P2P Relay servers and from the P2P Relay servers to your PC. This obviously entails for bandwidth and I guess to avoid any congestion the developers opt to put it always to the default value 'FLUENT'. Note that bandwidth usage on the AWS/Azure servers come at a cost. Nothing is free in this world.

@marian-siczek_715086104985814 Check out this link https://support.reolink.com/hc/en-us/articles/9058739003161-How-to-Set-up-Alarm-In-Out-on-NVR/

@reolink-lorenz Can you please update the members with any updated Roadmap of your products? Thanks.

@tomo5432_677809804653234 Definitely the camera is detecting motion. Try to reduce the sensitivity and see if you get the same files. Setting the size of the file or changing the transport mode/port of FTP won't help.

@rob-bacon_109652065468548 It seems that H.265 is not supported on the current Webui. I never came across as I normally use their clients.

@cgrey8308_388961223586043 As per your description I presume that you have an NVR. In order to have the cameras connected to another site ensure that the cameras have UIDs. If not then you are unable to access them from any remote locations.

@kmasonnz_686156735374006 A number of customers have requested a second chime but haven't got any feedback if they got it or not. I also read that a customer was able to connect a generic 433Mhz chime successfully with the Reolink doorbell.

@Lorenz Can you please check whether additional chimes are available in your stores?

@lollygag098_197170271973596 So on the right window you see that the cameras are connected by in the live view you do not see anything. Perhaps audio only. If this is the case them email support and they will provide you with a tool to update your DirectX.

@doug_356568532140246 Try to email support and forward your request.

@steve-guides_288036139114653 Under record untag any motion. Moreover ensure you tag the override recording so that the files will be overwritten once the SD is full.