Posts made by joseph_1979

@tomsreolink I already told them. It is of utmost important to keep customers informed with the latest developments, fw upgrades, roadmaps with estimated deliver time, etc. And that any client or fw release should be rigorously tested.

@big_ted I never got any updates on my battery cams....Argus 2, Argus 3 Pro and Ultra and Duo 2. They are all with the original fw. I have asked support and they said...that's the newest. So I don't think that they upgrade the fw of battery operated cams. This is my personal opinion.

I keep a record of the fw of each cam.

@seccon Go to Amazon and search for WiTi 4.7 inches Wall Mount Bracket for Dome Security Camera.

Did you get all the answers to your questions?

Reolink POE cams can work below -35 Celsius. I have seen members in Reddit claiming that they work even below -40.

FTP and FTPS are available on the POE cams and you can use it without any issue. This is what I do.

@user_852347091337442_852347091337442 not available as part of configuration.

@john_681252442742930 Go to Reolink download center and select the RLC811WA. Mine is on 3608.

@user_860921202528478_860921202528478 Check the thread https://community.reolink.com/topic/6495/ftp-directory-inaccessible-454-error

And can you take a screenshot of how you entered the directory on the camera? There shouldn't be a trailing /.

@crimp-on_62210811129 Exactly this is what we mostly used. This incorporates the H265 codec.

@reolink-daisy nice...the carpenter used the wood he had in his workshop.....

@user_dbouchard_623756488863828 Kindly submit your request to support on support @ reolink . Com.

@user_858812551569628_858812551569628 Which model? Poe or Wifi? Battery?

@reolink-daisy Next step is to allow users to load an mp3 file and play it on the chime when the doorbell button is pressed.

@user_860322277232818_860322277232818 I don't have these cams. I have no issue using timelapse on RLC811WA and Argus 3 Ultra.

I suggest you to email support on support @ reolink . com

@big_ted It's rather difficult to get an update for battery operated cams. Best option is to ask support. Normally I send them a list of cams with hw and fw versions and they will check and will send me any upgrades....even sometimes not shown at the download center. I do conduct tests and report back.

Now.......... I got the ROBOTIC reply.......please check site and if it is the same as what you have then there is no upgrade................... Thanks... less time to test and nothing to report :). The email subscription for fw upgrades has never worked.

@reolink-daisy Thanks for keeping us updated. Indeed it does need improvements. See my comments on this firmware. Basically three points.

1. Colours washed out
2. fps and bitrate reduced
3. Degradation in WIFI - There is now a 2 to 3s delay to establish communication as compared to previous version. Moreover we only see 1 bar even though it is 2m away from router.

@user_856905629704346_856905629704346 contact support on support @ reolink . Com

@reolink-daisy Waiting to see what will be launched.

@geckome_842921427599495 Email them on support @ reolink . Com and check if they have the fw which allows to switch off its WIFI.

@user_678736611209466_678736611209466 so we expect another upgrade. I reverted back.

@glen-pring_855053922214081 you need to unzip the file and load the pak one.

@big_ted but this is a collection of video and audio codecs used by Windows and its software. If I am Reolink developer I will include the codecs used as is done by most media player like VLC.

Anyhow I don't have this pack and I have no issue. Once I found out that their player was calling DirectX ddls which where not in my system and had to install DirectX redist.....and it worked.

I have no time to debug....busy