Posts made by joseph_1979

@user_721936541348000_721936541348000 Pls provide more details.

@tomselbyuk_331910860959874 Install DirectX9 and see if this solves your issue.

@axel_92_537601962713277 It will send a push message notification to your smartphone if enabled. Calling smartphone is not yet available on Reolink doorbell.

@reolink-lorenz Once again we have the issue of the notification sound. It is taking the default notification sound and not the one selected. Please ask dev team to fix it and provide an updated client.

@reolink-lorenz In some countries 4G coverage is by far less than the 3G. The issue is if the camera is on the LAC/TAG border where there will be 3G/4G handovers. Moreover other competitors have this option. Anyhow it's a company strategy.

@reolink-lorenz Noted. Thanks a lot.

@user_721697477497073_721697477497073 Just a test. Can you repeat the scenario but before doing so please adjust the Timezone to say GMT+4?

@reolink-lorenz I would add it as an option in the next firmware release for all the 4G models.

@reolink-lorenz Thanks for the update. Members are still hoping that one day the 5MP cams have the 16:9 aspect ratio in single live view.

@info_308588974215389 I just installed v8.12 and I can watch all the cameras. Which models you are unable to watch? What do you get? Just audio and no video?

@reolink-lorenz Thanks a lot. Not yet available in Europe on Play Store.

Can you please tell us what has been optimised so we do further checks?

@ben-l_363180304232580 There is the horizontal range under Detection Alarm. Ensure you have the latest firmware. Go to Reolink download center and check it out.

@user_646694167957601_646694167957601 You're welcome. Solved in a couple of minutes....

@reolink-lorenz Can you please add a link to download the app? Thanks.

@gpborges_691254708244639 This should be the way forward to close the gap with competitors.

@rageykiwi_622687856689222 Most probably you have audio. Try to install DirectX9 and check again.

@user_646694167957601_646694167957601 Can you install DirectX9 and try again?

@neil_chaplin_is_450076909830276 Unfortunately this is not yet available. I have already suggested support to have

1. A scheduler for each recording object type
2. A scheduler for detection zone for each object type
3. A scheduler for sensitivity for each object type
4. A scheduler for the push/email notification for each object type
5. A scheduler for the scene mode

@tinchotommy_222364008116413 Mine is not upgrading. It could be that the new client has been removed,

@denzoid_632176958930955 A reolink customer managed to use a 433MHz wireless control receiver to activate the existing chime as illustrated in https://www.reddit.com/r/reolinkcam/comments/yzfbqo/modify_reolink_doorbell_to_keep_original_chime_box/