Posts made by joseph_1979

@user_698308791599251_698308791599251 Raise it with support. The more requests they get the more we see it implemented. I don't think the dev team read this.

@robert-hammond_315369854550200 You are absolutely right. Haven't checked this for quite sometime. Indeed such log files cannot be logged in this folder. Oh Gosh........... maybe a novice :). They should store this in C:\Users\username\AppData\Roaming\reolink\logs as this is per user.

@seb_526812765704330 I agree. I told them you need to be in synchronicity amongst all platforms. If you introduce a feature...make it available on all clients at the same time. FULLSTOP.

Yes, fw....we saw it once and then nothing. Not even the email subscription for fw upgrade has ever worked...at least to me. If not working then remove it. My sister has TAPO....if there is fw upgrade on any of the cameras she receives a notification on the client. This is fantastic and easily to implement. The playback is by far better. We are telling them where to improve but they don't listen to us.

@big_ted wholly in agreement. This is way far from professionalism.

@user_860608416936092_860608416936092 I agree but it's not invluded in the API to trigger recording. I have seen similar requests here and at Reddit. You may submit your request to support on support @ reolink . Com.

@seb_526812765704330 Uh didn't know you were on full screen. However, I suggest you to submit your request to support on support @ reolink . com

@user_816344592064703_816344592064703 Submit your complaint to support on support @ reolink . com

@reolink-daisy Hi Daisy, Hope you are doing well.

But why on the website you still have 8.16.8. If client 8.17.6.0 is stable then it should be available on your Download Center. It will be highly appreciated that what is being announced to the customer is really correct.

@408313508024554 start capturing and enter ftp as indicated below. Then go to the camera and do a test ftp.

Only point 2 concerns me. Do we need to have a new fw of cam to support this? Can you elaborate further?
And can we have some screenshot pls? Thanks.

@user_725693530063049_725693530063049 they are independent. Each of which has its own configuration.

@robert_5420 Excellent. See how good you are. Enjoy life.

@mamymam2013_465350299701478 si....

@manc-sooty_859835089170607 so we are both tech nerds ... you need to be persistence and motivated in life. Good to hear you are happy.

@user_860608416936092_860608416936092 Not possible through API.

@robert_5420 What is the fw of your NVR? Check out this link https://support.reolink.com/hc/en-us/articles/4410520891033-Which-NVR-Can-Work-with-Reolink-Duo-WiFi-PoE-/?source=search

"Please note that if your Duo 2 WiFi/PoE works with an NVR with Hw_H3MB18 Hw_N3MB01, and Hw_N2MB02 hardware, you need to upgrade your NVR's firmware to the latest version to view the video, and it can only support max. 6MP video resolution.
The decoding width of Hw_H3MB18 Hw_N3MB01, and Hw_N2MB02 hardware is 4096. Therefore, if you set the mainstream resolution as 4608*1728, the image cannot be displayed on full screen successfully. It is recommended to set the mainstream resolution as 4096*1536."

Ensure you have the latest fw on both DUO 2 and NVR. Go to their Reolink Download Center and check them out.

@408313508024554 Ensure that there is no trailing slash at the end of the path name. The information provided barely leads me to the issue. Would you be able to capture a wireshark trace and set protocol to ftp and attach a screenshot?

So after you configured ftp and saved setting, what was the outcome when you click on test? In the host, I assume you are entering the IP of the FTP server.

@johnjohnej88_139975817322709 Check out this link https://support.reolink.com/hc/en-us/articles/4410520891033-Which-NVR-Can-Work-with-Reolink-Duo-Series-Cameras/

@mamymam2013_465350299701478 Ciao Marco, Devono migliorare il supporto disponendo di persone con un buon background tecnico e non solo di qualcuno che si trova sulla strada e che segue procedure scritte. Ricordi i diagrammi di flusso... sì, vai a questo e no a quello. 

Ho posizionato il cellulare nella posizione della TM e sul cellulare vengono visualizzate 2 barre. Quindi non è pieno e di conseguenza la misurazione precedente era errata. Ho un muro di 46cm per raggiungere la camera ed essendo 5G, la lunghezza d'onda è corta e meno penetrabile. Quindi direi che è stato migliorato e dipende dal chip WIFI che stanno utilizzando. Ma ho installato il nuovo fw e finora non ho problemi.

Poi per verificarne l'efficacia l'ho cambiato in 2.4G ed è passato a 2 livelli.

Buon Giorno.

@big_ted This may apparently be a beta version since they haven't yet announced it. That's the folder where they store the clients. You can find all previous clients. I would rather wait to see what has been added, deleted and improved.