Posts made by joseph_1979

@ml_812798949916887 With 10Mbps you just make it. Put your smartphone SIM in the camera and add the apn and check it out.

@williamjjames65_518880897646817 Viewing H.265 streams is handled by the client. Uninstall all old Reolink clients and re-install. If you get the same issue, try to install Redist DirectX.

@user_829660786163951_829660786163951 This means that there is no firmware update. Submit your request to support on support(@)reolink(.)com.

@ritheenhep_302593081376995 Detection is based on PIR and the max range (at max sensitivity) is around 10m (33feet). Thereafter it will use the AI to determine the object in the FOV. So when you are in live mode, it will use the AI algorithm to determine if there is any of the AI objects in the FOV. If you want a longer range then the detection should be based on pixel changes and this is available on cameras which are dc powered or POE. Such cameras are constantly recording and if object is detected you have a 10s pre-recording.

@user_829841447919777_829841447919777 From the Windows Reolink client, go to Networks\Advanced\Server Settings and enable the RTSP port 554.

@terry-s_383670960390386 So far this cannot be done. Submit your request to support on support(@)reolink(.)com.

@user_645934092533771_645934092533771 Email support on support(@)reolink(.)com

@ken_197973053927635 Follow this link https://support.reolink.com/hc/en-us/articles/360015674314-How-to-Initially-Set-up-Reolink-Devices/

And there are videos on youtube you can follow.

@reolink-daisy All that is needed is a nano SIM with either data only or data/Voice and having access to the Internet. Some M2M SIMs restrict Internet Access.

@user_756125119496374_756125119496374 Check my comments in https://community.reolink.com/topic/6348/about-reolink-video-doorbell-poe-extra-chime?post_id=24325&_=1717160326137

@henninglassen_459990516420828 You need to take it up with support on support(@)reolink(.)com. I don't have that NVR in my setup.

@user_653336829771814_653336829771814 Do you have the same issue to access to camera if your smartphone is connected to the same WIFI network? Did you check whether there is any interference/congestion on the selected WIFI channel? You can check this by installing WIFI analysis application from Play store and go near the camera and check.

Did you email support?

@markarron9_504005354344625 submit your request to support on support(@)reolink(.)com

@user_828926462390425_828926462390425 in the download center there is a brief explanation of what has been added and improved. This is adjacent to the fw column.

@user_828616743243981_828616743243981 I will email their support team to request dev team to evaluate it.

@jimbrown-net I just confirmed that it has been removed in the v4.45. You need to report it to support. I am a customer like you and have no access to any doc/personnel within Reolink. If I need a clarification or some information I email support.

@user_828842269491421_828842269491421 Yes, you can mix battery operated, dc powered and POE cameras. They can be individually controlled through their Android/IoS and Windows/Mac clients or through a Reolink NVR. You may also opt to have a Home Assistance, Blue Iris, etc instead of the NVR but you need to have a good knowledge to integrate them. Note that battery cameras cannot be controlled by Reolink NVR or any other 3rd party HA. They can only be viewed and managed through their clients. However, in a short time, they shall make available a WIFI hub which shall enable users to control the battery operated cameras.

In case of battery operated cams, detection is based on PIR which has a max range of 10m. And there is no pre-recording before the detection is triggered. Conversely, the DC powered cams constantly scan the view and if a person, vehicle or pet is detected (using pixels changes), a 10s pre-recording is available in the recorded clip. This is because the camera is constantly recording and caching for 10s. These cameras have longer detection range say up to 30m and have the possibility to ftp the recorded clip to an ftp server. FTP is not available on battery operated camera.

Each camera can have a micro SD and most of the cameras accept a 256GB. It is recommended to use high endurance SD.

I do not own an NVR but most of my cameras are dc powered WIFI cameras and apart from storing the video on the SD I ftp it to my ftp server in another location.

So first choice should be POE cams, then dc powered WIFI cams followed by battery operated cams. If you need a comparison of the various cams, I suggest you to go to Reddit Reolink and go through the Excel workbook compiled by the moderator.

@user_828616743243981_828616743243981 Try to disable UID. Normally there is no need of Internet connectivity. Only for setting battery cams, Internet is required and then access can be restricted.

@melroy_407434866106558 Check that you have https enabled on the camera using the Windows client.

@jimbrown-net You're right. Please submit the photos in an email to support on support(@)reolink(dot)com so they fix it.