Posts made by joseph_1979

@reolinkshayla Thanks for the support and the great products. We sometimes criticize some functionalities or malfunctions but we do it for you to improve and provide better quality products. Nothing is perfect in this world including ourselves :).

Wishing you, your team and your families a healthy, joyful and successful 2024.

@karschti_637593818415162 For the Trackmix WIFI, power consumption is as follows

Day=5.3W, IR on =8.6W and Spotlight ON=9W.

@romu J'ai aussi le TrackMix et je dirais que l'algorithme d'IA doit être affiné car il détecte par erreur un véhicule à l'arrêt et le balancement des branches de plantes comme des animaux. J'ai transmis les vidéos en haute résolution pour les aider à améliorer l'algorithme d'IA. De plus, je confirme la dérive de la position du moniteur et je dois la régler manuellement. Je pense que cela est attribué au mécanisme d'engrenage/moteur pas à pas et je ne pense pas que cela sera résolu à 100 % grâce au firmware. Mon opinion personnelle en tant qu'ingénieur. Mais dans l'ensemble j'en suis satisfait malgré ces deux défauts. Espérons qu'ils résoudront ce problème dans les nouvelles versions.

@pierre Are you using VPN between the sites? Do you have routers at the endpoints? Try to use 192.168.1.0/23 at both sites. Have a look at https://community.reolink.com/topic/6726/unable-to-access-reolink-ip-cams-from-different-vlan

@crimp-on_62210811129 same here. Support always assisted when requested.

@user_766032062857466_766032062857466 Fully in agreement. Or else MQTT/matter.

@user_773755215593672_773755215593672 Unfortunately the issue is still being experienced even with the E1 OD Pro (but occurrence is far less). It is rather difficult to eliminate completely through fw upgrades. They have to re-design the gearing mechanism.

@user_753931108643014_753931108643014 Kindly check from the Reolink download center that you have the latest firmware installed on your camera.

@user_767637951160524_767637951160524 I am not aware of any keys. I suggest you to submit your request to Reolink support.

@md I wholly agree with you and as you said they have fantastic camera considering the price. However, when it comes to tracking the cameras sometimes don't return to the configured monitor point. This applies to E1 OD, Trackmix and E1 Zoom. In my opinion this is a gearing issue and cannot be solved through fw upgrades. They need to go to the design board and see how to improve the gearing mechanism.

Being honest with customers builds instant credibility and helps create more trust. This is my philosophy.

@vodkan_410792752525441 If there is no external access to add an external 4G antenna then forget it. And I do not think that an 1 meter external antenna will provide enough gain. The best option is to try to check which mobile operator has the best coverage in the area where you have installed the camera.

@myreolink_533265780207845 If you recheck what I wrote you will see CEILING. Do a search on the Internet and see what the function does.

@noxtom3000_470435090301120 We have requested this to support.

@joschi_king_379038210244835 Check that you have the newest fw. You can check it out from Reolink Download Centre.

@reolinkshayla Wish you and your team a wonderful, joyful, peaceful and healthy festive period and a prosperous 2024.

@s-stoessler_71959255531 Wish you and your loved ones a healthy, joyful and peaceful Christmas and a prosperous 2024.

@lynn_148664495075473 Yes you can provided the total number of cameras won't exceed 16. Check out this link https://support.reolink.com/hc/en-us/articles/360012389133-Can-I-Add-a-PoE-Switch-Between-the-Reolink-PoE-Cameras-and-Reolink-PoE-NVR/

@michqian_709966285914469  Zoom ratio only relates to the difference between the shortest and longest focal lengths. So in case of the E1 OD, from the specs we see that 'f=2.8 - 8mm F=1.6' so the zoom ratio is Ceiling(8/2.8) = 3.

@bigdaddy_771512482971796 You can get the kerui-m52 from aliexpress or Amazon.

Same pairing procedure.

@gigareolink_674886542127139 Kindly send your request to Reolink support. The more requests the higher the probability of having a Linux client.